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Customer Care Reports
 
The Trailblazer's Guide to Apps for Healthcare and Life Sciences
sponsored by Salesforce
EGUIDE: In this e-book, uncover how leading organizations are using creative technologies to reimagine a healthier future – from mobile apps that deliver concierge support for a chronic condition, to a supply solution inspired by a minibar that helps scientists innovate faster.
Posted: 30 Aug 2018 | Published: 30 Aug 2018

Salesforce

Search and Retail: What’s next for online retail and ecommerce
sponsored by Lucidworks
RESOURCE: As shoppers moved to online purchases, the industry followed and retailers started to deploy the kind of online storefronts we see today. Search has become the center of retail. Take a look inside to learn about new technologies, customer expectations and more.
Posted: 26 Jul 2018 | Published: 26 Jul 2018

Lucidworks

Running Your Oracle Database on Oracle Linux
sponsored by Oracle Corporation
WHITE PAPER: If your core business applications—like ERP, CRM, order entry, and other mission-critical apps—all run on 1 Oracle Database, you want to ensure you have an OS that can handle that. Access this report to learn why Oracle Linux continues to be a popular choice for running your Oracle Database environments.
Posted: 09 Aug 2018 | Published: 27 Jul 2018

Oracle Corporation

The 2018 Data Value Report
sponsored by SnapLogic UK Ltd
WHITE PAPER: Research indicates that while data might be a top priority for organizations worldwide, the majority of IT decision makers have not achieved the value they were looking for. Explore key findings from this research and the implications for data management in your organizations.
Posted: 19 Jul 2018 | Published: 19 Jul 2018

SnapLogic UK Ltd

Extending the Value of Microsoft Dynamics CRM with Data Integration
sponsored by SnapLogic
WHITE PAPER: Find out how to simplify data integration in multi-vendor, hybrid IT environments so that you can break down silos, extend the value of apps like Microsoft Dynamics CRM, and generate accessible insights faster.
Posted: 14 Mar 2018 | Published: 14 Mar 2018

SnapLogic

Airbnb's Custom 360-View of the Customer
sponsored by Zendesk
CASE STUDY: Uncover how Airbnb's Global Customer Experience team aims to ensure a positive customer experience that begins on Airbnb's platform and extends the duration of a stay.
Posted: 14 Mar 2018 | Published: 14 Mar 2018

Zendesk

Luminoso Overview
sponsored by Luminoso
RESEARCH CONTENT: This infographic gives an overview of the benefits of Luminoso's machine learning offering.
Posted: 07 May 2018 | Published: 07 May 2018

Luminoso

Create and implement an all-purpose multichannel contact center
sponsored by ConvergeOne
EBOOK: Find out why it's hard to determine exactly how to integrate social channels with CRM and how your business model -- and finding where your customers hang out -- will show the way.
Posted: 03 May 2018 | Published: 03 May 2018

ConvergeOne

VanillaSoft Uses Embeded analytics to Increase Inside Sales Team Productivity
sponsored by Izenda
CASE STUDY: This case study explores how VanillaSoft helped their sales professionals improve sales and increase productivity by implementing an embedded BI platform with efficient and sophisticated self-service capabilities.
Posted: 25 Apr 2018 | Published: 25 Apr 2018

Izenda

The Product Manager’s Guide to Email
sponsored by SparkPost
RESOURCE: Explore how email notifications and other app-generated email messages can help product teams building fast-growing services make the most of email in their products, and how product development teams can messages in their apps to nurture user engagement.
Posted: 06 Jun 2018 | Published: 06 Jun 2018

SparkPost
 

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