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The Trailblazer's Guide to Apps for Healthcare and Life Sciences sponsored by Salesforce EGUIDE: In this e-book, uncover how leading organizations are using creative technologies to reimagine a healthier future – from mobile apps that deliver concierge support for a chronic condition, to a supply solution inspired by a minibar that helps scientists innovate faster. Posted: 30 Aug 2018 \| Published: 30 Aug 2018 TOPICS: CRM \| CRM Analytics \| Health Care Applications Software \| Health Care Industry \| Sales Force Automation

Search and Retail: What’s next for online retail and ecommerce sponsored by Lucidworks RESOURCE: As shoppers moved to online purchases, the industry followed and retailers started to deploy the kind of online storefronts we see today. Search has become the center of retail. Take a look inside to learn about new technologies, customer expectations and more. Posted: 26 Jul 2018 \| Published: 26 Jul 2018 TOPICS: Artificial Intelligence \| CRM \| CRM Analytics \| Customer Data Integration \| Customer Interaction Services \| Customer Self-Service \| Marketing \| Online Shopping \| Personalization \| Retail Channels \| Search Engine Marketing \| Search Engine Optimization \| Search Engines

Running Your Oracle Database on Oracle Linux sponsored by Oracle Corporation WHITE PAPER: If your core business applications—like ERP, CRM, order entry, and other mission-critical apps—all run on 1 Oracle Database, you want to ensure you have an OS that can handle that. Access this report to learn why Oracle Linux continues to be a popular choice for running your Oracle Database environments. Posted: 09 Aug 2018 \| Published: 27 Jul 2018 TOPICS: CRM \| Database Architectures \| Database Management \| ERP \| Operating Systems \| Oracle (Product)

The 2018 Data Value Report sponsored by SnapLogic UK Ltd WHITE PAPER: Research indicates that while data might be a top priority for organizations worldwide, the majority of IT decision makers have not achieved the value they were looking for. Explore key findings from this research and the implications for data management in your organizations. Posted: 19 Jul 2018 \| Published: 19 Jul 2018 TOPICS: Artificial Intelligence \| CRM \| Customer Data Integration \| Customer Data Management \| Data Governance \| Data Integration \| Data Management \| Data Quality

Extending the Value of Microsoft Dynamics CRM with Data Integration sponsored by SnapLogic WHITE PAPER: Find out how to simplify data integration in multi-vendor, hybrid IT environments so that you can break down silos, extend the value of apps like Microsoft Dynamics CRM, and generate accessible insights faster. Posted: 14 Mar 2018 \| Published: 14 Mar 2018 TOPICS: Cloud Computing \| Cloud Management \| CRM \| Data Integration \| Data Management \| Data Management Software \| Data Security \| Software as a Service

Airbnb's Custom 360-View of the Customer sponsored by Zendesk CASE STUDY: Uncover how Airbnb's Global Customer Experience team aims to ensure a positive customer experience that begins on Airbnb's platform and extends the duration of a stay. Posted: 14 Mar 2018 \| Published: 14 Mar 2018 TOPICS: CRM \| CRM Services \| Customer Data Management \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Support Software \| Productivity

Luminoso Overview sponsored by Luminoso RESEARCH CONTENT: This infographic gives an overview of the benefits of Luminoso's machine learning offering. Posted: 07 May 2018 \| Published: 07 May 2018 TOPICS: Artificial Intelligence \| CRM \| Data Analytics \| Database Management \| Unstructured Data

Create and implement an all-purpose multichannel contact center sponsored by ConvergeOne EBOOK: Find out why it's hard to determine exactly how to integrate social channels with CRM and how your business model -- and finding where your customers hang out -- will show the way. Posted: 03 May 2018 \| Published: 03 May 2018 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Center Workforce Management Software \| Contact Centers \| CRM \| Customer Data Management \| Customer Data Management Software

VanillaSoft Uses Embeded analytics to Increase Inside Sales Team Productivity sponsored by Izenda CASE STUDY: This case study explores how VanillaSoft helped their sales professionals improve sales and increase productivity by implementing an embedded BI platform with efficient and sophisticated self-service capabilities. Posted: 25 Apr 2018 \| Published: 25 Apr 2018 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Data Analytics

The Product Manager’s Guide to Email sponsored by SparkPost RESOURCE: Explore how email notifications and other app-generated email messages can help product teams building fast-growing services make the most of email in their products, and how product development teams can messages in their apps to nurture user engagement. Posted: 06 Jun 2018 \| Published: 06 Jun 2018 TOPICS: Application Integration \| CRM \| CRM Services \| Customer Interaction Services \| Customer Retention \| Email \| Email Management \| Email Marketing

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