Customer Care Reports

CW ANZ – September 2018: Get to grips with DevOps
sponsored by TechTarget ComputerWeekly.com
EZINE: The burgeoning DevOps culture in Australia has attracted new market players and led major companies to embrace the movement to get development and operations teams working in unison.
Posted: 08 Feb 2021 | Published: 14 Sep 2018

TechTarget ComputerWeekly.com

CRM enters maturity as customer experience custodian
sponsored by TechTarget ComputerWeekly.com
EGUIDE: CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
Posted: 08 Feb 2021 | Published: 21 Dec 2020

TechTarget ComputerWeekly.com

SiriusDecisions Research Brief: The Buyer Signals Framework
sponsored by Informa TechTarget
ANALYST BRIEF: In this Forrester brief, learn about the SiriusDecisions B2B Buyer Signals Framework and how it helps organizations identify the required signals and signal sensors for executing successful marketing programs and tactics.
Posted: 15 Mar 2021 | Published: 03 Mar 2021

TOPICS:  CRM
Informa TechTarget

Focus: ERP in the cloud
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this guide we reflect on 50 years of business software followed by a look to the future as we explore the evolution from on-premise to cloud systems; analysing Oracle's claim for Infrastructure as a Service (IaaS) business to the proliferation of cloud integrations.
Posted: 08 Feb 2021 | Published: 02 Dec 2016

TechTarget ComputerWeekly.com

Digital Experience Management: the next stage for customer experience efforts
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.
Posted: 08 Feb 2021 | Published: 25 Aug 2020

TechTarget ComputerWeekly.com

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style
sponsored by Aplicor
EBOOK: In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Aplicor

Clustered Storage
sponsored by Isilon Systems
PRESENTATION TRANSCRIPT: In this document you will learn about Clustered Storage and how Clustered Storage is useful for server and storage consolidation without introducing bottlenecks or excessive energy consumption while enabling modular growth.
Posted: 23 Dec 2008 | Published: 23 Dec 2008

Isilon Systems

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business
sponsored by RunE2E
PRESENTATION TRANSCRIPT: In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite.
Posted: 16 Mar 2009 | Published: 16 Mar 2009

RunE2E

Managing Product Recalls to Reduce Risk and Minimize Cost
sponsored by Sage North America
WHITE PAPER: With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Sage North America

Case Study: Inland Custom Publishing Group
sponsored by Pitney Bowes Business Insight
CASE STUDY: With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Pitney Bowes Business Insight