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The Opportunities and Obstacles of Channel Incentive Programs: 10 Questions Asked & Answered sponsored by Fielo WHITE PAPER: Building and running a strong channel incentive program can be a daunting project. In this white paper, read about the 10 commonly asked questions and answers that will give you the insights you need to create a successful and effective program. Posted: 16 Oct 2019 \| Published: 16 Oct 2019 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Incentive Management

Simple Data-Driven Strategies for Successful Account-Based Marketing sponsored by TechTarget EBOOK: Lots of vendors are promising account-based marketing (ABM) will be the next big-break of the marketing world—but what exactly is it? In this e-book, discover the ins-and-outs of ABM. Explore the differences between an overlay and value-add ABM approach, and unlock 7 ways to create value with your new ABM strategy. Posted: 09 May 2019 \| Published: 09 May 2019 TOPICS: Accounting \| Accounting Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Services \| CRM Software \| Marketing \| Sales \| Sales and Marketing Software

Surviving the Amazon Effect: Differentiating and Optimizing to Thrive in the Age of Amazon sponsored by NetSuite WHITE PAPER: In this white paper, explore how manufacturers and wholesale distributors are rising to the meet the expectations of the 21st century consumer. Discover how businesses can thrive in this competitive climate through differentiation and optimization, and learn how to survive and thrive in the age of Amazon. Posted: 05 Jun 2019 \| Published: 30 Jun 2018 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| CRM \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| ERP \| ERP Software \| Manufacturing \| Manufacturing Industry \| Manufacturing Software \| Manufacturing Systems \| Personalization \| Supply Chain Management \| Supply Chain Software \| Supply Chains

Europe: High-stakes CX sponsored by Verizon WHITE PAPER: How can your organization break through Europe's unique set of CX challenges? Inside, discover the ways brands can overcome the que set of challenges Europe provides to enjoy significant CX success in the region, and learn why Europeans are so distrusting of brands using their data. Posted: 30 Sep 2019 \| Published: 30 Sep 2019 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Data Security

Digitally Transform Customer Service Management sponsored by ServiceNow EBOOK: Choosing the right customer service platform can be complex, which is why ServiceNow looped together 5 best practices to help you make the right decision. Download this e-book to uncover expert tips and discover why self-service, automation, and multi-channel support are essential for your next customer service platform. Posted: 14 Mar 2019 \| Published: 31 Dec 2018 TOPICS: Business Intelligence \| Business Process Automation \| CRM \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| User Experience

Contact Center Success with Appian sponsored by Appian VIDEO: Contact center complexity is a major issue. In this video, learn why the world's leading enterprises are turning to intelligent contact centers, and review your software options with Appian. Posted: 02 May 2019 \| Premiered: 17 Jan 2019 TOPICS: Business Intelligence \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Center Workforce Management Software \| Contact Centers \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Build Competitive Advantage Through Customer Engagement and AI sponsored by LogMeIn, Inc. ANALYST REPORT: Download this Forrester report to uncover recommendations that companies can consider to help meet customer expectations to garner their satisfaction, which drives engagement, conversion, loyalty, and ultimately revenue. Posted: 20 Jun 2019 \| Published: 20 Jun 2019 TOPICS: Artificial Intelligence \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Satisfaction

How to Choose a CRM for a Construction Business sponsored by PipelineDeals WHITE PAPER: If you want to be consistently in the know about what your teams are accomplishing and how your sales pipelines are flowing, then a CRM tool is a given. But, how do you decide which CRM tool works best for your business? There are many choices to weigh, but this e-book will help you choose the right one for you. Posted: 02 Oct 2019 \| Published: 02 Oct 2019 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| Sales

Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey sponsored by TechTarget RESEARCH CONTENT: As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program. Posted: 18 Apr 2019 \| Published: 18 Apr 2019 TOPICS: B2B \| CRM \| CRM Software \| Customer Retention \| Customer Satisfaction \| Marketing \| Sales \| Sales and Marketing Software \| User Experience

The Role Technology Plays in Patient Engagement sponsored by ServiceNow EGUIDE: Download this e-guide to learn about the role technology plays in patient engagement and explore the tools most often used by healthcare providers. Posted: 29 Aug 2019 \| Published: 29 Aug 2019 TOPICS: Collaboration \| CRM \| Customer Self-Service \| Customer Service \| Customer Support Software \| Health Care Applications Software \| Health Care Industry \| Health Care Software

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