Minimize Manual Work and Improve CX
sponsored by Hyperscience Europe Ltd
WEBCAST:
In this webinar, Courtney Halpern, Director of Implementation at Hyperscience, talks about the value of customer experience and what companies should be thinking about moving forward when approaching CX. Watch now to learn more.
Posted: 19 Nov 2020 | Premiered: Nov 19, 2020
|
|
|
CloudCall Insight: Perfecting the Art of Conversation with Your Customers
sponsored by CloudCall Ltd
RESEARCH CONTENT:
What exactly makes a ‘good’ conversation with a customer, and what role does each channel play? CloudCall wanted to find out, so they commissioned RedFox Research to survey over 1000 customers. Explore the results in this report
Posted: 06 Nov 2020 | Published: 06 Nov 2020
|
|
|
BlueJeans Events Engagement Guide
sponsored by Blue Jeans Network
WHITE PAPER:
How do you transform an in-person experience to a digital event that drives business outcomes? BlueJeans has put together a virtual event engagement guide that contains a few fundamental strategies, tactics, and checklists to help facilitate audience interaction and meet goals.
Posted: 05 Nov 2020 | Published: 05 Nov 2020
|
|
|
The Evolution of Digital Experience
sponsored by Progress Software Corporation Sitefinity
EBOOK:
Recently, Progress commissioned a first-of-its-kind global survey of more than 900 business leaders, web development leaders and application development leaders spanning digital experience, application development and business demands. Download the eBook and learn where your peers stand on: Strategy, results, barriers to success, and more.
Posted: 15 May 2020 | Published: 15 May 2020
|
|
|
Boost Customer Experience with the Power of CRM
sponsored by CloudCall Ltd
RESOURCE:
CRM systems enable organizations to develop a complete, 360-degree view of their customers. Explore the benefits of using a CRM solution in this infographic.
Posted: 04 Nov 2020 | Published: 04 Nov 2020
|
|
|
Customer experiences that clear away disruption
sponsored by ServiceNow
VIDEO:
The Belgian National Railways has worked with ServiceNow to transform into a process-driven company, enabling them to increase visibility of improvements they are making to the Belgian public. Learn more in this video.
Posted: 06 Nov 2020 | Premiered: 06 Nov 2020
|
|
|
Owner’s Manual for the Modern Demand Gen Engine
sponsored by TechTarget
EBOOK:
Download this e-book to learn how you can build a demand generation strategy that scales with your business to accelerate the pipeline and increase win rates.
Posted: 12 Mar 2020 | Published: 12 Mar 2020
|
|
|
A Look at 5 Contact Center Automation Tools
sponsored by Genesys
EGUIDE:
In this expert e-guide, learn about what you need to consider when making contact center purchasing decisions, 5 contact center automation tools to know, and the top 5 benefits of speech analytics.
Posted: 31 Oct 2017 | Published: 27 Oct 2017
|
|
|
Creating Personalized Experiences with Real-Time Insights for CEM
sponsored by OpenText
EGUIDE:
Creating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.
Posted: 28 Mar 2017 | Published: 21 Mar 2017
|
|
|
Patient engagement strategy heavily influences tech investment
sponsored by Salesforce.com
EGUIDE:
Patient engagement is widely considered as a critical component of achieving high-quality care. Inside this expert guide, uncover survey results from the purchasing intentions survey by TechTarget and CHIME, the influence of patient engagement on tech investments and value-based reimbursement, and how IoT and CRM can enhance patient care.
Posted: 04 Dec 2017 | Published: 30 Nov 2017
|
|
|
|
|
|
