Information Technology Services White Papers

Information Technology Services White Papers (View All Report Types)

IBM Service Management for the Intelligent Utility Network sponsored by IBM WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. Posted: 06 Dec 2010 \| Published: 06 Dec 2010 TOPICS: Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Cost Benefit Analysis \| Enterprise Applications Software \| IT Service Management \| IT Services \| IT Systems \| Network Applications Software \| ROI \| SCADA \| Service Level Management \| Utilities Industry

Dell Client Migration and Deployment Services sponsored by Dell, Inc. and Intel® WHITE PAPER: While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs. Posted: 25 Nov 2009 \| Published: 01 Oct 2009 TOPICS: Computer Hardware \| Enterprise Computers \| IT Asset Management \| IT Management \| IT Managers \| IT Services \| Systems Management

Study Reveals Cloud Expectations, Concerns and Experiences sponsored by Cisco Systems, Inc. WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide. Posted: 12 Nov 2013 \| Published: 03 Oct 2013 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Utility Services \| Server Management \| Server Provisioning \| Server Virtualization \| Server Virtualization Software

Rethinking People Costs in Enterprise IT sponsored by Rackspace Technology WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth. Posted: 15 Oct 2014 \| Published: 12 Aug 2014 TOPICS: IT Asset Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services \| IT Spending \| Talent Management

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Learning to Compete: IT's Next Transformation sponsored by EMC WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers. Posted: 26 Jul 2013 \| Published: 13 Mar 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

Strategic Server Refresh with IBM System x sponsored by IBM and Intel. WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades. Posted: 07 Jul 2014 \| Published: 18 Jun 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| Server Hardware \| Server Management

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance