Information Technology Services

WHITE PAPER: While normally bustling campuses have been quiet during summer weeks, IT teams have been hard at work behind the scenes preparing and maintaining the infrastructure that supports it all. Click to learn about the challenges and the innovative projects that campus IT teams have been tackling head-on.

Posted: 13 Aug 2018 | Published: 13 Aug 2018

WHITE PAPER: Without the right set of visibility and management tools, the inner workings of service management can be just as mystifying to IT as it is to users. Discover how enterprise service management can provide a streamlined and centralized platform for internal service requests and processing.

Posted: 14 Aug 2018 | Published: 14 Aug 2018

EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.

Posted: 06 Dec 2018 | Published: 13 Dec 2018

WHITE PAPER: Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.

Posted: 13 Aug 2018 | Published: 13 Aug 2018

WHITE PAPER: Service desk technology powered by AI and automation can be intimidating. Dip your toes into the water with this guide, which highlights the six core features that a modern service desk should offer, and how new technology like automation can be used to get there.

Posted: 09 Aug 2018 | Published: 09 Aug 2018

EBOOK: Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.

Posted: 26 Mar 2018 | Published: 26 Mar 2018

WHITE PAPER: This paper offers an intelligent archiving method with which archiving apps can automatically move data residing on any tier of storage to a fully integrated and highly available archive platform that enables you to rapidly repurpose data. Read on for a detailed look at this strategy and additional benefits.

Posted: 23 Oct 2018 | Published: 30 Apr 2018

EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.

Posted: 24 May 2018 | Published: 22 May 2018

WHITE PAPER: Continue reading to learn how to take the first steps towards building a hybrid IT infrastructure of your own, and how to determine which bits and pieces you'll need to align with business goals, take advantage of disruptive technology, and more.

Posted: 17 Jul 2018 | Published: 17 Jul 2018

CASE STUDY: As a service provider, maintaining economies of scale is crucial to your business. Learn how a service management solution can ensure that your company doesn't fall behind.

Posted: 29 Mar 2018 | Published: 29 Mar 2018