Information Technology Services

EBOOK: So many businesses are performing damage control these days. Plans of digital transformation have pivoted to those of business continuity to ensure smooth and secure operations. However, you still have to move forward, and this can be easier said than done. View this e-book to see how Aruba and HPE Financial Services may be able to help.

Posted: 06 Nov 2020 | Published: 06 Nov 2020

WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

EZINE: The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight.

Posted: 02 Jul 2020 | Published: 09 Jul 2020

VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.

Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.

Posted: 22 Jan 2020 | Published: 22 Jan 2020

BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.

Posted: 13 Jan 2021 | Published: 13 Jan 2021

EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.

Posted: 03 Dec 2019 | Published: 12 Dec 2019

WHITE PAPER: In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.

Posted: 18 Dec 2020 | Published: 18 Dec 2020

WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.

Posted: 30 Apr 2019 | Published: 30 Apr 2019