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IT Best Practices White Papers (View All Report Types)
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Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

IT Administrator’s Guide for Managing a Remote Environment
sponsored by JumpCloud
WHITE PAPER: For IT administrators, the rapid shift towards an all-remote work environment has had several unprecedented challenges. This white paper offers 8 pieces of advice for IT admins to better manage and secure your remote workers, read on to get started.
Posted: 05 Jan 2021 | Published: 05 Jan 2021

JumpCloud

Is IT Failing the Cost Optimization Challenge?
sponsored by Insight
WHITE PAPER: During a period of unprecedented cost reduction pressures, IT analysts have identified missed opportunities for spending optimization to the tune of millions of pounds. Discover these IT savings opportunities inside and learn how to start taking advantage of them.
Posted: 28 Dec 2020 | Published: 28 Dec 2020

Insight

7 Steps to Switch from On-Premises ITSM tools to the Cloud
sponsored by ServiceNow
WHITE PAPER: On-premises ITSM tools are quickly becoming outdated, but the invested time and money makes it hard to see reasons to switch. This guide walks organizations through 7 steps to switch from on-premises ITSM tools to the limitless cloud, including planning framework and assembling the right team.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

ServiceNow

4 Ways Digital Transformation Can Help the Bottom Line and How a SIEM Can Help
sponsored by Splunk
WHITE PAPER: IDC estimates that digital transformation could translate to over $18 trillion of new value. This is great, but what specific effects could these transformation strategies have on the bottom line and on cybersecurity? Read this white paper to get the answer.
Posted: 20 Nov 2020 | Published: 20 Nov 2020

Splunk

Signs you need to re-evaluate your IT service delivery
sponsored by Freshworks
WHITE PAPER: As IT increasingly permeates business, the role of the service desk is also expanding. Modern CIOs are rethinking their ITSM strategies from an ROI, payback and value perspective. Explore 5 signs that you need to re-evaluate your IT service delivery in this white paper.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT for Higher Education: Graduating from connected to smart
sponsored by Freshworks
WHITE PAPER: Download this white paper to learn how you can get started deploying an IT service desk, and explore benefits like increased productivity, improved daily student life, and more.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT Asset Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Dive into this paper to get a recap of ServiceNow’s Knowledge 2020 user conference; specifically, the K20 breakout sessions spanning IT asset management topics and related thought leadership sessions.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ServiceNow

Red Hat, IBM and SAP: Collaborating on Bridging the Intelligent Enterprise with a Cloud-Native Future
sponsored by Red Hat
WHITE PAPER: As new developments emerge in the cloud, companies are starting to realize that open, flexible solutions are needed to ensure their IT architecture can deal with whatever change the future brings. Read on to learn how Red Hat is partnering with IBM and SAP to create open, consistent development experiences across VMs, containers, and more.
Posted: 16 Oct 2020 | Published: 25 Jun 2020

Red Hat

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

Advizex

IT And Security Silos: A Spotlight On The APAC Region
sponsored by VMware
WHITE PAPER: VMware commissioned Forrester Consulting to evaluate the relationship between IT and security teams. These two important organizational pieces tend to disagree with one another. Their leaders plan to consolidate the two, which brings both great challenges and great benefits. Read this report to learn why this is so crucial today.
Posted: 31 Aug 2020 | Published: 31 Aug 2020

VMware

Tension between IT and Security Professionals Reinforces Silos and Security Strain
sponsored by VMware International Unlimited Company
WHITE PAPER: IT and security teams have a hard time seeing eye to eye. They are often siloed as a result, and this can be a major risk to network integrity. VMware commissioned Forrester Consulting to learn how consolidating IT and security could help improve security outcomes. Read their report to see the results and learn 3 key findings.
Posted: 31 Aug 2020 | Published: 31 May 2020

VMware International Unlimited Company

Security as a Team Sport: A Spotlight on the Growing Role of IT in Security Tasks
sponsored by VMware International Unlimited Company
WHITE PAPER: IT and security teams have a hard time seeing eye to eye. They are often siloed as a result, and this can be a major risk to network integrity. VMware commissioned Forrester Consulting to learn how consolidating IT and security could help improve security outcomes. Read their report to see the results and learn 3 key findings.
Posted: 27 Aug 2020 | Published: 31 May 2020

VMware International Unlimited Company

Higher Education Industry Brief
sponsored by NVIDIA and Dell Technologies
WHITE PAPER: Universities are challenged to improve academic outcomes, foster cutting-edge research, and extend greater access to education. Overcoming these starts with upgrading legacy IT infrastructure. Read this product brief for an overview of AHEAD’s digital delivery platform and how it can be used to support DX in higher education.
Posted: 26 Aug 2020 | Published: 26 Aug 2020

NVIDIA and Dell Technologies

How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk
WHITE PAPER: The best IT departments aren’t the ones that solve your issues when they crop up—they’re the ones who prevent the issues from ever happening in the first place. While this might seem like an impossible task, it’s not. Read on to learn how AI-powered predictive analytics are augmenting and improving preventative IT performance.
Posted: 07 Aug 2020 | Published: 07 Aug 2020

Splunk

Optimizing IT Costs for Optimal Performance
sponsored by SolarWinds, Inc.
WHITE PAPER: Uncover five steps to follow to ensure that your IT optimization efforts aren’t conducted in vain – and find out more information about the benefits of IT tool consolidation.
Posted: 10 Jun 2020 | Published: 10 Jun 2020

SolarWinds, Inc.

Adapting IT Operations to Uncertain Times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

IT Products and Services Align Investments and Work to Business Goals
sponsored by ServiceNow
WHITE PAPER: Dive into this guide to read through best practices for successfully aligning investments and work with the needs of your organization – and get tips for managing your ever-changing portfolio of IT projects effectively.
Posted: 27 Jan 2020 | Published: 29 Mar 2019

ServiceNow

Three Budget Challenges of IT Leaders
sponsored by Service Express
WHITE PAPER: Discover the three biggest budget challenges that IT leaders will inevitably come face-to-face with today – and learn how to counter them.
Posted: 24 Jan 2020 | Published: 24 Jan 2020


Preparing for launch: Essential elements for a successful digital transformation
sponsored by ServiceNow
WHITE PAPER: Organizations should shift their focus away from legacy systems and devote more time to streamlining and future-proofing their operations. This eBook explores exactly how IT organizations should prepare for a digital transformation, and what elements are required for that transition to be successful. Read the guide here to see the details.
Posted: 24 Jan 2020 | Published: 24 Jan 2020

ServiceNow

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Driving Radical Business Transformation Through IT
sponsored by ServiceNow
WHITE PAPER: Check out this white paper to learn how to shift away from a cost-reduction focused to an innovation focused transformation strategy – and find out how the two are inherently connected. Inside, you'll get tactical advice for aligning IT strategy to business objectives through ITSM, PMO, and other IT levers.
Posted: 20 Mar 2019 | Published: 20 Mar 2019

ServiceNow

Normalize Discovered Software for Effective Software Asset Management
sponsored by ServiceNow
WHITE PAPER: Software asset management (SAM) can be a frustrating process, especially when it comes to the inevitable – and painfully manual – process of normalizing inconsistent discovery tool data. Open up this best practices guide to learn more about the SAM normalization process – and why your discovery tools might be failing you.
Posted: 08 Feb 2019 | Published: 08 Feb 2019

ServiceNow

5 Virtues of Virtualization in Healthcare IT
sponsored by Commvault
WHITE PAPER: Access this white paper to see the 5 virtues of virtualization in healthcare IT, and what you can do to stay ahead of the curve.
Posted: 07 Dec 2015 | Published: 07 Dec 2015

Commvault

5 Questions Every IT Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER: What companies need are agile analytics tools that help users get insights, and help IT maximize its bandwidth and abilities to help reach business goals. Answer these 5 key questions to help IT pros and business users leverage data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Salesforce.com
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