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IT Best Practices White Papers (View All Report Types)
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Four Essential Steps To Adopting It As A Service Business White Paper
sponsored by HPE and Intel®
WHITE PAPER: This paper guides organization on how to deliver the cloud experience on-premises. It focuses on helping companies achieve a public cloud-like experience on-premises: a pay-per-use, elastic IT consumption model. Access it here.
Posted: 09 Nov 2021 | Published: 09 Nov 2021

HPE and Intel®

Top Limitations of SAM Tools Guide
sponsored by ClearEdge
WHITE PAPER: There is a common misconception that Software Asset Management (SAM) tools can completely mitigate your risk of a costly and disruptive audit. This guide reviews the top limitations of SAM tools.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

5 best practices for resilient, reliable, remote IT services
sponsored by ServiceNow
WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

Essential Operational Resilience
sponsored by ServiceNow
WHITE PAPER: Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’ View this white paper to learn 4 steps to operational resilience.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Monitoring & Alerting Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

From Broken to Boundless
sponsored by ServiceNow
WHITE PAPER: On-premises ITSM tools are quickly becoming outdated, but the invested time and money makes it hard to see reasons to switch. This guide walks organizations through 7 steps to switch from on-premises ITSM tools to the limitless cloud, including planning framework and assembling the right team.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

ServiceNow

4 Ways Digital Transformation Can Help the Bottom Line and How a SIEM Can Help
sponsored by Splunk
WHITE PAPER: IDC estimates that digital transformation could translate to over $18 trillion of new value. This is great, but what specific effects could these transformation strategies have on the bottom line and on cybersecurity? Read this white paper to get the answer.
Posted: 20 Nov 2020 | Published: 20 Nov 2020

Splunk

Optimizing IT Costs for Optimal Performance
sponsored by SolarWinds, Inc.
WHITE PAPER: Uncover five steps to follow to ensure that your IT optimization efforts aren’t conducted in vain – and find out more information about the benefits of IT tool consolidation.
Posted: 10 Jun 2020 | Published: 10 Jun 2020

SolarWinds, Inc.

Adapting IT operations to uncertain times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

Monitoring & Alerting Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: IT professionals struggle to manage alerts, particularly the amounts of false alerts they get in a day. How can they build a more successful monitoring strategy? View this guide to learn best practices for smarter alerting, faster troubleshooting and more proactive monitoring – and discover how AIOps is paving the way for the future of alerting.
Posted: 12 Mar 2020 | Published: 12 Mar 2020

LogicMonitor

Understanding the Economics of In-cloud Data Protection: Designed for Today with Tomorrow in Mind
sponsored by DELL, INC. AND INTEL®
WHITE PAPER: By using cloud-based data protection, organizations can provide enterprise-level protection at a reasonable cost and maximize their cloud resources. Read this ESG white paper to see the results of an annual IT spending intentions survey which outlines 3 major benefits of incorporating in-cloud data protection into your strategy for cloud workloads.
Posted: 06 Feb 2020 | Published: 06 Feb 2020

DELL, INC. AND INTEL®

IT products and services align investments and work to business goals
sponsored by ServiceNow
WHITE PAPER: Dive into this guide to read through best practices for successfully aligning investments and work with the needs of your organization – and get tips for managing your ever-changing portfolio of IT projects effectively.
Posted: 27 Jan 2020 | Published: 29 Mar 2019

ServiceNow

THREE BUDGET CHALLENGES OF IT LEADERS
sponsored by Service Express
WHITE PAPER: Discover the three biggest budget challenges that IT leaders will inevitably come face-to-face with today – and learn how to counter them.
Posted: 24 Jan 2020 | Published: 24 Jan 2020


Preparing for launch
sponsored by ServiceNow
WHITE PAPER: Organizations should shift their focus away from legacy systems and devote more time to streamlining and future-proofing their operations. This eBook explores exactly how IT organizations should prepare for a digital transformation, and what elements are required for that transition to be successful. Read the guide here to see the details.
Posted: 24 Jan 2020 | Published: 24 Jan 2020

ServiceNow

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Driving radical business transformation
sponsored by ServiceNow
WHITE PAPER: Check out this white paper to learn how to shift away from a cost-reduction focused to an innovation focused transformation strategy – and find out how the two are inherently connected. Inside, you'll get tactical advice for aligning IT strategy to business objectives through ITSM, PMO, and other IT levers.
Posted: 20 Mar 2019 | Published: 20 Mar 2019

ServiceNow

We're just not doing enough – Working together to meet the digital skills challenge
sponsored by ComputerWeekly.com
WHITE PAPER: This white paper from TechUK focuses on what needs to be done to deliver the digital skills children and young people need, and to create entry-level skills for jobs in a digital world.
Posted: 20 Jul 2015 | Published: 20 Jul 2015

ComputerWeekly.com

5 Questions Every IT Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER: What companies need are agile analytics tools that help users get insights, and help IT maximize its bandwidth and abilities to help reach business goals. Answer these 5 key questions to help IT pros and business users leverage data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Salesforce.com

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft

Cost-Benefit Analysis: Comparing Key Players for Structured Analytics
sponsored by IBM
WHITE PAPER: Can your organization implement Hadoop clusters without being crippled by IT costs? This resource considers two major players offering structured analytics. Access now to see each of their cost-benefit results and discover the best choice for your business.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

IBM

Why Every CIO Should Consider Vulnerability Assessment a Necessity
sponsored by IBM
WHITE PAPER: In this resource, CIOs will learn why vulnerability assessment is so essential to enterprise security, and can discover a leading vulnerability assessment platform that scans targeted systems on a scheduled basis in order to increase your understanding of your organization's overall security posture.
Posted: 03 Feb 2015 | Published: 30 Apr 2014

IBM

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

What Can You Do Differently to Guard Against Threats from Rapidly Evolving Mobile Malware?
sponsored by IBM
WHITE PAPER: Mobile security is about more than the device: It's also about protecting apps on the device. Learn how IBM can help.
Posted: 09 Oct 2014 | Published: 31 Jan 2014

IBM
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