5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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Security White paper
sponsored by Fuze
WHITE PAPER:
Security and privacy requirements are extremely important when it comes to business communications. In this white paper, learn how a defense-in-depth approach is employed across the Fuze platform whereby multiple layers of security work together to deliver reliable service in a trusted environment.
Posted: 21 May 2020 | Published: 21 May 2020
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Drive Workforce Productivity and Organizational Agility with Unified Communications
sponsored by Fuze
WHITE PAPER:
Disconnected, disjointed communications tools actually impede productivity. This resource details cloud-based unified communications and its myriad benefits, like quality collaboration, efficient remote workers and boost in customer satisfaction.
Posted: 12 May 2017 | Published: 30 Dec 2016
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Autumn 2020 Doppler Report
sponsored by HPE and Intel®
WHITE PAPER:
As digital transformation efforts accelerate, how do organizations keep sight of their main goals? And what are common factors that can serve as a framework to keep those goals on track? Download this Doppler report to explore the answer to those questions and more.
Posted: 25 Jan 2021 | Published: 25 Jan 2021
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Cloud Rises Above On-Prem in the Cloud Communications Battle
sponsored by Fuze
WHITE PAPER:
Organizations are increasingly moving their communications to the cloud for increased productivity, cost savings, and simpler management. Learn about other benefits of moving to the cloud, and why so many organizations have already started the transition in this white paper.
Posted: 10 Jan 2020 | Published: 10 Jan 2020
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Unified Communications Management Before and After Deployment
sponsored by Nectar Corp
WHITE PAPER:
A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
Posted: 21 Feb 2017 | Published: 17 Feb 2017
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How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER:
This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014
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Protect Your IT System with Next Generation Security
sponsored by IBM
WHITE PAPER:
Read through this exclusive white paper to find out about data breaches and what you can do to protect yourself, as well as three real-life examples of what can happen when your IT systems are attacked.
Posted: 21 Jan 2014 | Published: 31 Oct 2012
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IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER:
This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014
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Find the UC Solution that Fits your Budget
sponsored by North Sydney IT and Cisco
WHITE PAPER:
This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
Posted: 03 Apr 2014 | Published: 03 Apr 2014
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