Onward to the Future of IT Support
sponsored by Bold360 by LogMeIn
WHITE PAPER:
In this Aberdeen report, take a look at how new technologies and evolving end-user expectations are transforming IT support.
Posted: 29 Oct 2019 | Published: 31 Oct 2018
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The Savings and Benefits of Ansible Tower
sponsored by Red Hat
WHITE PAPER:
In this executive overview, get a closer look at the savings and operational benefits one organization realized through three-years of using Red Hat Ansible Tower, including a 146% ROI, a 67% reduction in man hour requirements to deliver on customer agreements, and more.
Posted: 02 Dec 2019 | Published: 29 Jun 2018
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PopSockets Gets a Better Grip on Communications with Zoom’s Unified Platform
sponsored by Zoom Video Communications
CASE STUDY:
As PopSockets continued to grow and open design centers across the United States, they realized that they needed a scalable video conferencing platform that could help them communicate and collaborate effectively. In this case study, learn how PopSockets was able to implement Zoom to improve communication throughout the organization.
Posted: 06 Nov 2019 | Published: 30 Sep 2019
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UC Solution Checklist: 5 Must-Have Items
sponsored by PGi
WHITE PAPER:
As businesses give employees more power to work wherever and whenever they want, IT and business leaders are tasked with creating connected, collaborative work environments that are optimized for all devices. Download this white paper for a checklist of 5 must-have features when looking for a UC solution.
Posted: 15 Aug 2019 | Published: 15 Aug 2019
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Forrester Report: UCaaS Providers, Q3 2019
sponsored by Fuze
ANALYST REPORT:
UCaaS has taken center stage as cloud adoption grows with each passing year—but how do you know which platform is right for you? Find out in this Forrester Wave report, which covers the state of the UCaaS market and adoption, as well as a comparison of 9 leading vendors.
Posted: 10 Sep 2019 | Published: 10 Sep 2019
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Deliver high-performance business services with visibility and AIOps
sponsored by ServiceNow
RESOURCE CENTER:
Poke around this resource center from SearchITOperations to read, watch, and learn more about how AIOps delivers intelligent operational capabilities and enhanced visibility to once traditional IT operations.
Posted: 03 Dec 2019 | Published: 03 Dec 2019
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The Atlassian Approach to Incident Management
sponsored by Atlassian
VIDEO:
As demands for always-on service availability continue to compound, intuitive incident management tools are worth their weight in gold. Jump into this webinar from Atlassian to learn how their Incident Management tool can improve ITOps workflows, quickly integrate into DevOps processes, and more.
Posted: 09 Dec 2019 | Premiered: 09 Dec 2019
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What is UCaaS—And How Do I Buy It?
sponsored by PGi
ANALYST REPORT:
The data is clear: UCaaS is on the rise—with 95% of organizations reporting that they use cloud communications. Explore research on UCaaS adoption in this Frost and Sullivan report.
Posted: 14 Aug 2019 | Published: 14 Aug 2019
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A Day in the Life of an IT Remote Support Agent
sponsored by LogMeIn RescueAssist
WHITE PAPER:
Remote support agents can’t help but take their work home with them – it’s in the job description. Click inside to step through the day-to-day life of a remote support agent as they provide critical IT support from work, home, and even the local coffee shop.
Posted: 16 Oct 2019 | Published: 16 Oct 2019
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Cloud-native meets hybrid cloud: A strategy guide
sponsored by Red Hat
EBOOK:
As 2020 begins, it’s time for you to take another look at your IT modernization strategy, keeping in mind the effects of hybrid cloud and cloud-native development on your IT systems. Open this white paper to get started.
Posted: 15 Nov 2019 | Published: 15 Nov 2019
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