All resources sponsored by:

Avaya

1 - 25 of 45 Matches
Hydro Ottawa Keeps Customers Energized With Avaya OneCloud CCaaS
sponsored by Avaya
CASE STUDY:Read this case study to see how Avaya helped ensure the safety of Hydro Ottawa’s employees while enabling customers to engage with the company they depend on.
Posted: 23 Sep 2020 | Published: 23 Sep 2020
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Avaya Spaces: The Race to the Digital Workplace Starts with Meetings and Chat
sponsored by Avaya
WHITE PAPER:Collaboration apps and communication apps have very little separating them, as these two progress further along their collision course. Yet despite the fact that these apps often have significant overlap, there’s a shockingly small number of vendors that offer a truly unified workplace experience. Read on to learn how Avaya Spaces bridges this gap.
Posted: 22 Sep 2020 | Published: 01 Feb 2020
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Avaya Workplace
sponsored by Avaya
WHITE PAPER:Customers and employees expect engagement on multiple channels and via multiple forms of media—meaning that the voice-only communication tools employed by many businesses are outdated. Check out Avaya Workplace to see how Avaya embeds communications directly into the various browsers, applications, and tools your employees use.
Posted: 22 Sep 2020 | Published: 22 Sep 2020
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Your Next Move to the Future
sponsored by Avaya
RESOURCE:For a large portion of companies, digital transformation takes shape in improving customer service and enhancing employee efficiency. Read this blog post to evaluate whether or not the contact center subscription model is the right approach for your business as you seek to embrace AI, cloud computing, and other rapidly evolving technologies.
Posted: 21 Sep 2020 | Published: 21 Sep 2020
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The Aragon Research Globe for Intelligent Contact Centers, 2020
sponsored by Avaya
WHITE PAPER:The contact center market is one that is in flux thanks to high demand for cloud contact centers in enterprises both large and small. In addition, AI powered contact centers and omnichannel models are becoming significantly more popular. Access this Aragon Research report to evaluate the performance of 15 major provides in this market for yourself.
Posted: 18 Sep 2020 | Published: 18 Sep 2020
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Enabling Digital Transformation with the Right UCaaS Solution
sponsored by Avaya
ANALYST REPORT:A growing number of businesses are acknowledging the considerable benefits of cloud communications and are adopting hosted IP telephony and UCaaS solutions. In this Frost & Sullivan report, explore the benefits of UCaaS as well as the criteria businesses should consider when selecting a UCaaS solution and provider.
Posted: 16 Jun 2020 | Published: 16 Jun 2020
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The De Facto for Contact Center Experience: AI in the Contact Center Research
sponsored by Avaya
ANALYST REPORT:In this May 2019 research report, learn about the 5 areas of interest about AI in a contact center.
Posted: 25 Jul 2019 | Published: 01 May 2019
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Digital Transformation: Insight Into Getting It Right
sponsored by Avaya
RESEARCH CONTENT:Download this research report and explore how you can leverage digital transformation opportunities and initiatives to improve customer and employee experience.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Avaya Asia Pacific Customer Experience Index 2013
sponsored by Avaya
WHITE PAPER:This exclusive resource discusses the critical role that contact centers play in driving customer satisfaction and how your organization can ensure that your contact centers provide customers with the experience that they desire.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER:This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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Full-size Collaboration for Midsize Companies - Avaya Solution Guide
sponsored by Avaya
WHITE PAPER:This exclusive resource examines how your midsized organization can achieve the same level of collaboration and communication as large business and how you can use this to increase productivity and efficiency while decreasing costs.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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Full-size Collaboration for Midsize Companies
sponsored by Avaya
WHITE PAPER:This informative resource examines how midsized organizations can utilize the bring your own device (BYOD) trend to dramatically improve enterprise collaboration to boost efficiency, productivity and worker satisfaction, all while cutting costs.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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Avaya's Healthcare Vision: The Smart Hospital
sponsored by Avaya
WHITE PAPER:This exclusive resource examines a set of integrated healthcare communications solutions designed to seamlessly connect people, systems and processes. Read on to learn how you can improve patient care and overall efficiency all while cutting costs.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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Avaya Healthcare Solutions
sponsored by Avaya
WHITE PAPER:This exclusive paper discusses how your organization can improve the patient experience while helping healthcare providers reduce costs and improve profitability by utilizing solutions that can enhance all aspects of the patient care lifecycle.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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Video-Enabled Healthcare Solutions
sponsored by Avaya
WHITE PAPER:This informative paper discusses how you can roll out high-quality, video-enabled services faster with minimal risk and disruption so that your organization can achieve benefits similar to the incredible leaps that have been see within the healthcare industry.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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Avaya Users Deploy Best-in-Class Practices to Improve Contact Center Performance
sponsored by Avaya
WHITE PAPER:This exclusive paper examines how your organization can position itself to meet changing buyer needs by establishing best-in-class contact center programs. Read on and also discover 14 best practices that can ensure successful customer interactions.
Posted: 11 Nov 2013 | Published: 11 Nov 2013
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The Software-Defined Data Center is Key to IT-as-a-Service
sponsored by Avaya
WHITE PAPER:This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
Posted: 19 Sep 2013 | Published: 31 Aug 2013
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The Software-Defined Data Center: Creating DC-as-a-Service
sponsored by Avaya
WHITE PAPER:This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives.
Posted: 18 Sep 2013 | Published: 30 Jun 2013
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Alleviate Data Center Pain Points That Come From Network Bottlenecks
sponsored by Avaya
WHITE PAPER:This resource details a highly strategic product that is fit-for-purpose for today's connectivity requirements and future-ready for the evolving and emerging application-driven needs of tomorrow.
Posted: 11 Sep 2013 | Published: 31 Aug 2012
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Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST:This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013
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The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER:This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013
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Top 10 Things to Consider for Mobile Video Collaboration Success
sponsored by Avaya
WHITE PAPER:Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
Posted: 14 Aug 2013 | Published: 31 Dec 2012
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Vendor Landscape: Video Conferencing
sponsored by Avaya
WHITE PAPER:This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
Posted: 12 Aug 2013 | Published: 12 Aug 2013
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IP Office eBook: Communications for your Growing Business
sponsored by Avaya
EBOOK:Organizations of all shapes and sizes are struggling to keep pace with the speed of today's anytime, anywhere business world. This eBook introduces an IP-based unified communications solution that will give you the tools you need to stay competitive.
Posted: 20 Jun 2013 | Published: 31 Mar 2013
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Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER:This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013
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