All resources sponsored by:

RingCentral

1 - 25 of 86 Matches
RINGCENTRAL AIMBAN
sponsored by RingCentral
CASE STUDY:A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.
Posted: 22 Dec 2020 | Published: 31 Jul 2020
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Telehealth ROI worksheet
sponsored by RingCentral
RESOURCE:Are you trying to calculate the ROI of your telehealth program, but aren’t sure where to start? Calculating ROI might seem complicated, but it doesn’t have to be. In this resource, explore a checklist that explains what to keep in mind when calculating the ROI on your telehealth communications platform.
Posted: 22 Dec 2020 | Published: 22 Dec 2020
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The Working from Home Toolkit
sponsored by RingCentral
WHITE PAPER:Remote work is not going anywhere, and organizations are preparing for what looks to be the future of work. This means gathering tools such as admin control, call recording and forwarding, team collaboration and more to deliver the best chance for business to boom, even from home. Download The Working From Home Toolkit to learn more.
Posted: 21 Dec 2020 | Published: 30 Apr 2020
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GUIDE TO TELEHEALTH IN RURAL AMERICA
sponsored by RingCentral
WHITE PAPER:Rural populations stand to benefit greatly from telemedicine, but businesses need to make sure they have the ability to provide the telehealth services they plan on promoting. Access this short guide to discover how you can best organize and offer quality telehealth services in rural America.
Posted: 21 Dec 2020 | Published: 21 Dec 2020
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Evaluating Enterprise Telephony for Microsoft Teams
sponsored by RingCentral
WHITE PAPER:Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.
Posted: 21 Dec 2020 | Published: 21 Dec 2020
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4 Features to Look for When Selecting a Video Conferencing Solution
sponsored by RingCentral
WHITE PAPER:The increase in remote work is here to stay, and this means that choosing the right video conferencing solution for your business has become imperative. Without doing so, you put your business at risk of falling behind. In this white paper, examine 4 features that make a viable video conferencing platform.
Posted: 21 Dec 2020 | Published: 30 Sep 2020
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EVALUATING ENTERPRISE TELEPHONY FOR MICROSOFT TEAMS
sponsored by RingCentral
WHITE PAPER:Many businesses are discovering that Microsoft Teams lacks telephony capabilities. While telephony can be added to Teams, getting it up to enterprise standards can be a challenge. Read this analysis to see how many companies are approaching Teams telephony and learn why third-party vendors are becoming a popular solution.
Posted: 21 Dec 2020 | Published: 04 Sep 2020
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How the Combination of Message, Video, and Phone Will Reshape the Future of Work
sponsored by RingCentral
EBOOK:In the era of remote work, organizations who communicate well will come out on top. The importance of messaging, video and phone is higher than ever, as these are effectively the only ways to reach other employees. In this e-book, learn important statistics from the remote shift as well as why now is the time to unify communications.
Posted: 18 Dec 2020 | Published: 30 Sep 2020
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Long Hold Times are Killing Your Customer Experience
sponsored by RingCentral
WHITE PAPER:If one thing is clear, it’s that customers absolutely hate being left on hold. Addressing this issue requires investment in strategies like proactive customer engagement, the development of digital channels for customer service, and chatbot incorporation. Read this white paper to learn more about boosting the call center customer experience.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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EXCELLING IN THE EXPERIENCE ECONOMY
sponsored by RingCentral
WHITE PAPER:Experiences are a vital part of the economy, with 86% of consumers reporting that they’re willing to pay more for great service. Read this white paper to explore research on the experience economy, and learn about strategies that can help you acquire and retain customers more efficiently.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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How to better manage teams of remote contact center agents
sponsored by RingCentral
WHITE PAPER:Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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The innovator’s guide to the digital contact center
sponsored by RingCentral
WHITE PAPER:Download this white paper for a look at how contact centers are adopting newer, digital channels, and explore tips for adjusting to customers’ ever-changing expectations.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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The Role of Video in the New World of Work
sponsored by RingCentral
EBOOK:There’s no denying that video has been instrumental in keeping businesses afloat and employees connected. But what are the specific benefits of video for collaboration, business continuity and even onboarding? What could you be missing without video? In this e-book, take a detailed look at the areas where video helps businesses to be better.
Posted: 17 Dec 2020 | Published: 30 Sep 2020
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The Digital Campus Starts with Cloud Communications
sponsored by RingCentral
ANALYST REPORT:Higher education is embarking into the digital age. This means that the longer educational institutions choose not to retire outdated communication modalities and introduce cloud-based communications and collaboration platforms, the further behind they will be. Study this research report to learn 5 key elements of digital campus communications.
Posted: 17 Dec 2020 | Published: 11 May 2020
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RINGCENTRAL JOHN VARVATOS ENTERPRISES
sponsored by RingCentral
CASE STUDY:Many businesses are still trying to wade through the mud with their disparate legacy phone systems – John Varvatos Enterprises, a premier luxury fashion brand, was no exception. In this comprehensive case study, learn how John Varvatos was able to realize both monetary and time savings across all departments with VoIP.
Posted: 17 Dec 2020 | Published: 28 Feb 2020
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The Role of Leadership in the Return to Work
sponsored by RingCentral
EBOOK:With turbulent social and political unrest, an economy under pressure, and a persisting pandemic, strong leadership is needed at every level of the organization regardless of role or company status. Access this eBook to learn 9 principles that you can apply in your own organization to become a more effective leader.
Posted: 17 Dec 2020 | Published: 17 Dec 2020
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Remote Agent Playbook
sponsored by RingCentral
WHITE PAPER:Transitioning to remote work has presented a lot of challenges for contact centers. Download this playbook to learn what strategies and tools you can implement today in your contact center to better support agents and customers during emergency situations.
Posted: 17 Dec 2020 | Published: 17 Dec 2020
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Restructuring Your Contact Center Technology for the Customer Experience Era
sponsored by RingCentral
WHITE PAPER:Read this whitepaper from RingCentral to learn the 4 key steps to restructuring your contact center technology to leverage artificial intelligence and the cloud and the 9 benefits of doing so.
Posted: 17 Dec 2020 | Published: 17 Dec 2020
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Why Your Technology Might Be Letting You Down
sponsored by RingCentral
WHITE PAPER:Remote work is not going away, and as a result, organizations are having to completely rethink what it means to be technologically ready. In this white paper, explore the conditions regarding businesses’ approach to digital transformation in the era of remote work, and see the biggest drivers behind the adoption of various communication tools.
Posted: 16 Dec 2020 | Published: 16 Dec 2020
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RingCentral Cloud PBX for Microsoft Teams
sponsored by RingCentral
DATA SHEET:If you want enterprise-grade PBX, but are still looking to keep Microsoft Teams at the center of your collaboration experience, read this data sheet detailing the features and capabilities of RingCentral’s Cloud PBX for Teams.
Posted: 16 Dec 2020 | Published: 16 Dec 2020
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Unleashing startup innovation with cloud communications and collaboration
sponsored by RingCentral
WHITE PAPER:If you’re running a startup, integrating cloud communications and collaboration into your technology stack may spare you one more headache (because you already have enough). Cloud communications are scalable, unified and cost-effective. Download this white paper to read more on the endless benefits of cloud UCC.
Posted: 16 Dec 2020 | Published: 16 Dec 2020
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Cloud Contact Centre Platform Selection Guide
sponsored by RingCentral
EBOOK:Access this eBook to get learn a step by step strategy to find the most comprehensive outbound and blended cloud call center platform, which will allow you to reach and engage your audience to create lasting, valuable relationships.
Posted: 16 Dec 2020 | Published: 16 Dec 2020
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Integrated Cloud Phone and Contact Center: The Smart Option
sponsored by RingCentral
WHITE PAPER:In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.
Posted: 16 Dec 2020 | Published: 16 Dec 2020
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HOW TO LAUNCH A CALL DEFLECTION STRATEGY
sponsored by RingCentral
EBOOK:Access this white paper for essential tips and 3 key questions to shape your call deflection strategy on.
Posted: 16 Dec 2020 | Published: 16 Dec 2020
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Communications and collaboration checklist for startups
sponsored by RingCentral
WHITE PAPER:For startups to really thrive and grow, there needs to be a culture of real-time collaboration in place from Day 1. Whether you're just getting started or you’re a well-established, high-growth startup on the rise, this checklist can help determine just how comprehensive and effective your employee communications and collaboration plan is.
Posted: 15 Dec 2020 | Published: 30 Sep 2020
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