All resources sponsored by:

RingCentral

1 - 25 of 45 Matches
The Remote Work Playbook
sponsored by RingCentral
RESOURCE:For some, the transition to remote work can be tough. But with the right tools and strategies, you can make the switch a little easier. Read through RingCentral’s 8-chapter Remote Work Playbook to explore expert tips that can help you work from home like a pro.
Posted: 11 Aug 2020 | Published: 11 Aug 2020
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A 4-step methodology to successfully deploy cloud communications
sponsored by RingCentral
RESOURCE:Cloud-based communications solutions offer obvious benefits over traditional on-premises PBX systems. But, the transition from legacy PBX solutions to cloud-based solutions can still involve unforeseen complications and challenges. In this white paper, explore a 4-step methodology that can help you successfully deploy cloud communications.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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Research Report: Unified Communications and Collaboration
sponsored by RingCentral
RESOURCE:In this Aragon research report, discover the 14 major providers that focus on all forms of collaboration and communication.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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Evaluating TOC for cloud communication vs. on-prem
sponsored by RingCentral
RESOURCE:When assessing the future of your business communications, a good way to start is by closely evaluating the TOCs for on-prem vs. cloud systems. Download this white paper for a breakdown of the costs associated with both systems to help you decide which solution is best for you.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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The top 10 UCaaS providers in North America
sponsored by RingCentral
RESOURCE:The UCaaS market in North America is marked by a large and dynamic provider landscape. In this UCaaS Leadership Scorecard, explore the top 10 UCaaS providers in North America.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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Remote Agent Playbook
sponsored by RingCentral
EBOOK:Access this e-book to learn what changes with remote support teams, what strategies you can implement now, and how to manage your teams across locations to service customers.
Posted: 31 Jul 2020 | Published: 31 Jul 2020
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COVID-19: Restarting the UK Through Technology
sponsored by RingCentral
ANALYST REPORT:The world may be at a standstill, but in the UK technology has seldom moved faster. Demand for cloud systems is rising during the pandemic, and as the country gradually emerges from its isolation, organizations will need guidance.Read this report from RingCentral for a glimpse at the effects of COVID-19 in the UK and an outlook on the future.
Posted: 01 Jul 2020 | Published: 30 Jun 2020
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RingCentral Roundtable with CIO Water Cooler TV
sponsored by RingCentral
WEBCAST:In late 2019, Sunny Dhami, Director of Product Marketing for RingCentral UK, joined a group of veteran technologists to talk technology, the future of work and the role of the CIO. Watch the recording of their conversation in this video.
Posted: 17 Jun 2020 | Premiered: Jun 17, 2020
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Cloud Phone System Buyers Guide
sponsored by RingCentral
WHITE PAPER:A cloud phone system is a virtual phone system that uses the internet to make calls, send messages and faxes, and conduct video conferences from any laptop, desktop computer or smart device. Download this white paper to learn everything you need to know about cloud phone systems.
Posted: 17 Jun 2020 | Published: 17 Jun 2020
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5 Ways Cloud Contact Centers Ensure Disaster Recovery & Business Continuity
sponsored by RingCentral
WHITE PAPER:In this white paper, explore the 5 ways a cloud contact center can help ensure your disaster recovery & business continuity plan is successful.
Posted: 16 Jun 2020 | Published: 16 Jun 2020
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The Future of Customer Experience
sponsored by RingCentral
WEBCAST:Watch this video, to hear from RingCentral’s AVP of Customer Engagement John Finch as he describes the future of effortless customer engagement, and the steps organizations must take to achieve that.
Posted: 16 Jun 2020 | Premiered: Jun 16, 2020
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Contact Center 2.0
sponsored by RingCentral
EBOOK:Download this white paper to learn about the problems associated with legacy contact centers, and how moving to the cloud can help eliminate them.
Posted: 15 Jun 2020 | Published: 15 Jun 2020
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The Collaborative Contact Center
sponsored by RingCentral
EBOOK:A Collaborative Contact Center can offer benefits including significant cost savings, faster problem resolution, and deeper customer relationships. Download this eBook to learn about this modern approach and see how you can get started upgrading your contact center today.
Posted: 15 Jun 2020 | Published: 15 Jun 2020
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ARE YOU SATISFIED WITH YOUR CONTACT CENTRE EXPERIENCE?
sponsored by RingCentral
WHITE PAPER:Open this research report to learn more about the effects your contact center agents are having on your overall customer experience, and how you can quickly improve your customers’ perceptions.
Posted: 12 Jun 2020 | Published: 12 Jun 2020
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What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER:On-premise PBX hardware served companies well during a time when technology was based on hard wiring. However, as the world changed, businesses are now faced with adapting for a new model based on agility, flexibility and mobility. In this white paper, explore several vital points you should consider when selecting your next communications system.
Posted: 29 Apr 2020 | Published: 29 Apr 2020
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Unify Your Communications
sponsored by RingCentral
WHITE PAPER:Cloud communications give businesses all sorts of ways to collaborate more effectively, improve their operations, get more done and save money. In this white paper, explore the key cloud communications services available today and the benefits of each.
Posted: 28 Apr 2020 | Published: 28 Apr 2020
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Communication Matters: How Employee Empowerment Impacts Brand Experience
sponsored by RingCentral
EBOOK:While there are many steps to making CX goals possible, unified communications and collaboration helps retailers connect with customers on a new level. In this e-book, uncover 5 communications experiences that illustrate how a UCC strategy can create an effortless employee experience that allows your team to better serve shoppers.
Posted: 28 Apr 2020 | Published: 28 Apr 2020
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RingCentral: Secure Cloud Communications and Collaboration
sponsored by RingCentral
WHITE PAPER:The sensitive nature of cloud business communication is a critical focus for security teams. In this white paper, learn how security and trust are built into RingCentral's products and services.
Posted: 28 Apr 2020 | Published: 28 Apr 2020
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The Total Economic Impact of RingCentral Contact Center
sponsored by RingCentral
WHITE PAPER:Read this Forrester Total Economic Impact Report to explore the costs, benefits and capabilities of RingCentral Contact Center, including a 615% ROI figure.
Posted: 27 Apr 2020 | Published: 27 Apr 2020
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How UK Businesses Are Adapting to the Evolution of Communications
sponsored by RingCentral
ANALYST REPORT:Businesses are transitioning more and more of their tools and services to the cloud. This is especially true for cloud voice, which has the highest momentum in terms of any organization’s plans for fixed telephony. In this research report, learn about how UK businesses are adapting to the evolution of communications.
Posted: 27 Apr 2020 | Published: 27 Apr 2020
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Cloud Communications: A Methodology for Successful Deployment
sponsored by RingCentral
WHITE PAPER:Cloud-based communications solutions offer obvious benefits over traditional on-premises PBX systems. But, the transition from legacy PBX solutions to cloud-based solutions can still involve unforeseen complications and challenges. In this white paper, explore a 4-step methodology that can help you successfully deploy cloud communications.
Posted: 27 Apr 2020 | Published: 27 Apr 2020
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Migrating from a Premises-Based PBX to the Cloud: The Tide Has Turned
sponsored by RingCentral
WHITE PAPER:Industry watchers and pundits all agree that in the cloud-versus-premises PBX debate, the cloud has won. Organizations of all sizes and across all verticals are choosing cloud-based unified communications for bringing together voice, text, messaging, video, conferencing, meetings, and more. In this white paper, explore the many benefits of UCaaS.
Posted: 27 Apr 2020 | Published: 27 Apr 2020
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Contact Center 2.0: The Rise of Collaborative Contact Centers
sponsored by RingCentral
WHITE PAPER:Learn why cloud contact centers are taking over, and how digital transformation is making them more unified, collaborative and intelligent in this white paper.
Posted: 24 Apr 2020 | Published: 24 Apr 2020
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Contact Center 2.0
sponsored by RingCentral
WHITE PAPER:Download this white paper to learn about the problems associated with legacy contact centers, and how moving to the cloud can help eliminate them.
Posted: 24 Apr 2020 | Published: 24 Apr 2020
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Employee Experience and Customer Experience: 2 Halves of the Whole Equation
sponsored by RingCentral
WHITE PAPER:Download this report to explore the relationship between customer and employee experience, and what communication tools can help you support them both.
Posted: 23 Apr 2020 | Published: 23 Apr 2020
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