5 trends driving AI in contact centers

AI: What it is, and should you use it

Cover

The hype surrounding artificial intelligence (AI) and all its potential applications is seemingly unending—but, could it really as powerful as people say it is?  

Keep reading to discover what AI is by definition, why it's becoming a hot commodity for contact centers, and the pros and cons of implementing it for yourself.

Vendor:
4Net
Posted:
09 Sep 2019
Published:
09 Sep 2019
Format:
PDF
Type:
eGuide
Language:
English
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