Innogy/npower Customer Testimonial

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Innogy SE, or npower, is one of Germany’s leading energy companies. Until recently, their contact center was running on disparate, aged legacy systems—which were nearing their end-of-life.  

To help meet changing customer needs, the energy company decided to implement 4net’s CCaaS solution.

Download this case study to see how working with 4net has brought npower closer to their goal of a fully digital customer journey. 

Vendor:
FourNet
Posted:
Mar 15, 2021
Published:
Sep 27, 2019
Format:
PDF
Type:
Case Study
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