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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 
Definition continues below.
VoIP Reports
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How to Improve Voice Traffic and Call Quality with a VoIP Router
sponsored by Oracle Corporation
EGUIDE: In this e-guide, you will learn about common VoIP challenges and improving VoIP quality. Access this guide now to learn how a VoIP router can improve your voice traffic.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Oracle Corporation

Establishing a Robust VoIP Infrastructure: Five Best Practices
sponsored by Oracle Corporation
EGUIDE: This expert e-guide highlights the five most important practices for establishing a robust VoIP infrastructure. Read on now to discover the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Oracle Corporation

Cisco Collaboration Certifications Overview
sponsored by Global Knowledge
WHITE PAPER: Access this white paper to learn how the Cisco training courses delivered by Global Knowledge are changing to provide hands-on experience with new collaborative capabilities to teach IT professionals everything there is to know about this new approach to communications.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Global Knowledge

Shifting Unified Communications into the Cloud and Mobile Apps
sponsored by SearchUnifiedCommunications.com
EBOOK: This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

SearchUnifiedCommunications.com

The lost opportunity – assessing the impact of OTT services
sponsored by ComputerWeekly.com
ANALYST REPORT: In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

ComputerWeekly.com

The Top Ten Requirements for a UC Solution
sponsored by ShoreTel
WHITE PAPER: Unified Communications (UC) has come a long way since VoIP was first introduced nearly two decades ago. In the past ten years UC solutions have included collaboration tools to substantially improve how we do business. Explore an overview of many current requirements to consider, as well as a top 10 list to help you make the best decision possible.
Posted: 11 Aug 2014 | Published: 30 Aug 2013

ShoreTel

Top 10 Mistakes Deploying and Upgrading Lync Server 2013
sponsored by Global Knowledge
WHITE PAPER: This white paper provides valuable recommendations as well as the technical links that help you avoid common mistakes during a Microsoft Lync Server 2013 deployment.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Cisco Communications Products in an IPv6 World
sponsored by Global Knowledge
WHITE PAPER: As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

Network Evolution University: Realizing the Benefits of Enterprise UC&C
sponsored by SearchUnifiedCommunications.com
VIRTUAL ENVIRONMENT: This virtual seminar focuses on how changing workforce practices are influencing unified communication strategies, how today's cloud UC services can serve businesses, and how your employees can communicate and collaborate effectively individually and in teams whether in the office, remote, or on the road.
Posted: 11 Jun 2013 | Premiered: 11 Jun 2013

SearchUnifiedCommunications.com

Trends in Enterprise Mobility
sponsored by ComputerWeekly.com
WHITE PAPER: This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.
Posted: 22 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Enable Your IT to Ensure Signaling and Voice Quality for UC and Collaboration
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, discover how a national insurance company leveraged advanced voice statistics to uncover QoS configuration errors in their unified communications and optimized Microsoft Lync delivery.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

NetScout Systems, Inc.

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Black & Veatch Improves Productivity and Collaboration with HP-Deployed Solution
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This guide takes a look at one company's success in modernizing their collaboration technology and saving money while doing so.
Posted: 19 Feb 2014 | Published: 31 May 2012

Hewlett-Packard Enterprise

Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

RingCentral

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Case Study: New capabilities of and applications for SIP Solutions
sponsored by XO Communications
CASE STUDY: This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

XO Communications

Taking Visual Collaboration to the Next Level: Plan Use Cases, Architecture, and Adoption
sponsored by Cisco
WHITE PAPER: This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
Posted: 21 Jan 2014 | Published: 31 Dec 2012

Cisco

Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge

Application Performance Management: Intelligence for an Optimized WAN
sponsored by XO Communications
WHITE PAPER: In this resource, uncover valuable information about application performance management (APM), and why it's crucial to optimize network delivery as businesses demand more from their networks.
Posted: 05 Nov 2013 | Published: 30 Apr 2012

XO Communications

How One School Enhanced Their Educational Experience and Secured Their Campus
sponsored by Extreme Networks
CASE STUDY: This case study reveals which leading edge network Price of Wales Island International School used to enhance their educational experience for staff and students and to boost campus security.
Posted: 30 Aug 2013 | Published: 31 Oct 2012

Extreme Networks

Voice over IP (VoIP) Growth and the Strain on Network Security
sponsored by WatchGuard Technologies, Inc.
WHITE PAPER: Explore how VoIP can expose your organization to numerous risks and uncover why traditional firewalls often cannot thwart the many challenges VoIP presents.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

WatchGuard Technologies, Inc.

Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Sangoma Technologies

Sangoma Session Border Controllers: SBC Series
sponsored by Sangoma Technologies
WHITE PAPER: Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The three available options offer maximum flexibility when selecting a solution.
Posted: 30 May 2013 | Published: 30 May 2013

Sangoma Technologies

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM
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VOIP DEFINITION (continued): …  keeping transmission costs and bandwidth usage as low as possible. CNG, in conjunction with VAD algorithms, quickly determines when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has gone dead. Most conversations include about 50% silence. VAD software allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by … 
VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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