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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 
Definition continues below.
VoIP Reports
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How Banks Secure Conversations with their Most Valued Customers
sponsored by NICE Systems, Inc
WHITE PAPER: Voice biometrics technologies are proving to be the ideal candidate for intelligent authentication in the context of client-to-advisor conversations. Discover ways to leverage a person's voice as an accurate identifier without interrupting the natural flow of conversation.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

NICE Systems, Inc

Function Follows Form for Healthcare Unified Communications Systems
sponsored by Avaya TSG
EGUIDE: This e-guide will help you determine which unified communications system will best serve your healthcare facility. Inside you'll find a concise list of UC features that will enhance your ability to provide care to your patients and functionality to your clinicians.
Posted: 23 Aug 2016 | Published: 17 Aug 2016

Avaya TSG

Hackers Are Poised to Compromise Your Communications Networks
sponsored by MASERGY
WHITE PAPER: VoIP technology has introduced new security concerns to the enterprise. Access this white paper now to learn about today's 9 most serious security concerns introduced by VoIP, and how to counteract them.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

MASERGY

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Video Collaboration Mini-Survey Results Infographic
sponsored by Vyopta
RESEARCH CONTENT: Learn how many organizations are approaching video collaboration. By learning which technology other enterprises are using and what priorities they are following, you can inform your own decision making.
Posted: 14 Jun 2016 | Published: 31 Dec 2015

Vyopta

When VoIP Absolutely, Positively Has to be High Quality
sponsored by Citrix
WHITE PAPER: Discover how to ensure that your VoIP call quality is top notch, even as stresses on the network proliferate. Learn how SD-WAN can enhance VoIP sessions to be continuously and dynamically routed to the best-performing, highest-quality path available.
Posted: 10 Jun 2016 | Published: 31 Dec 2015

Citrix

Select Wines Chooses StarLeaf for Collaboration Solutions
sponsored by StarLeaf
CASE STUDY: Discover how a growing wine importer mitigated their ballooning travel budget by implementing improved collaboration and communications.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

StarLeaf

Case Study: Dr. Martens Deploy Unified Communications
sponsored by StarLeaf
CASE STUDY: See how famed shoe maker Dr. Martins has deployed UC. You'll see how improved video conferencing was able to support their strategy to double revenue and streamline communications.
Posted: 06 Jun 2016 | Published: 30 Jan 2015

StarLeaf

StarLeaf Video Endpoint Hardware
sponsored by StarLeaf
PRODUCT LITERATURE: Meet a video collaboration endpoint that can be scaled for any sized meeting room.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

StarLeaf

2016 Report: Overcoming Video Conferencing Adoption Barriers
sponsored by Vyopta
RESOURCE CENTER: Gain insight into the key barriers preventing improved video adoption rates for enterprise conferencing systems. Access now to overcome these barriers and how you can take actions to reach your enterprise's video conferencing goals.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta

A Day In The Life With Comprehensive Collaboration
sponsored by ShoreTel
VIDEO: This short, lighthearted video shows some of the capabilities of a flexible communications platform.
Posted: 26 May 2016 | Premiered: 26 May 2016

ShoreTel

Cloud Clarity – Challenging Convention
sponsored by StarLeaf
WHITE PAPER: Identify 3 ways that cloud based video communications can improve your business.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

5 Reasons To Add Cloud Video Conferencing To Your Business
sponsored by StarLeaf
WHITE PAPER: Discover the 5 reasons why adding video collaboration to your enterprise's resources will make a huge difference in productivity.
Posted: 19 May 2016 | Published: 19 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

4 Ways to Get Your Desktops and Meeting Rooms Talking
sponsored by StarLeaf
WHITE PAPER: Identify a path toward fully modernizing your collaboration and conferencing strategy. Step-by-step, you'll see how you can move towards comprehensive collaboration.
Posted: 18 May 2016 | Published: 18 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

Case Study: Solving Malicious Spamming & Scalability Issues
sponsored by StarLeaf
CASE STUDY: See what features a logistics organization needed from a collaboration tool, and if those priorities are in line with your own. While avoiding the costs of on premise infrastructure, mobility and secure communications can become very attractive.
Posted: 18 May 2016 | Published: 18 May 2016

StarLeaf

Case Study: Helping GEAR4 Bring Products to Market 25% Faster
sponsored by StarLeaf
CASE STUDY: See how you can use collaboration to create tangible benefits to enterprise operations, specifically in the area of accelerating your time to market.
Posted: 18 May 2016 | Published: 18 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

Voice and video collaboration case study Highland Capital Partners Europe
sponsored by StarLeaf
CASE STUDY: See how to prioritize dexterity and flexibility in a video and voice collaboration deployment. You'll not only be able to bring your team together, but keep operations lean and secure while you do.
Posted: 17 May 2016 | Published: 30 Jan 2015

StarLeaf

Alert Logic Gets Hooked on StarLeaf Cloud Video Conferencing and Calling
sponsored by StarLeaf
CASE STUDY: Follow the path that a cloud-based security and compliance provider used in order to achieve comprehensive worldwide collaboration. You'll also find testimonials about how that collaboration was implemented, and what benefits have already been gained.
Posted: 17 May 2016 | Published: 30 Jun 2015

StarLeaf

Exploring the Business Benefits of a SIP Solution
sponsored by Level 3 Communications, Inc.
EBOOK: This short e-book discusses the 3 key business benefits of embracing a SIP deployment in your enterprise.
Posted: 10 Mar 2016 | Published: 31 Dec 2014

Level 3 Communications, Inc.

Picking Your Best Path to VoIP
sponsored by Avaya CenturyLink
RESOURCE: Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.
Posted: 07 Jul 2016 | Published: 07 Mar 2016

Avaya CenturyLink

Making the Financial Case for Hosted VoIP
sponsored by Avaya CenturyLink
RESOURCE: Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.
Posted: 07 Jul 2016 | Published: 05 Apr 2016

Avaya CenturyLink

Don't Run A 21st Century Business With 20th Century Phones
sponsored by Avaya CenturyLink
RESOURCE: Explore the top 5 business benefits you will receive by making the switch to VoIP from PBX—fulfilling the need for higher performance standards, simpler network operations, and seamless incorporation of new communications apps. Read on to see why you should consider VoIP.
Posted: 07 Jul 2016 | Published: 22 Apr 2016

Avaya CenturyLink

How VoIP Delivers Tangible Business Benefits: A Case for Implementation
sponsored by Avaya CenturyLink
RESOURCE: Discover how to improve employee productivity and enhance customer experience—within IT's budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits, overcoming aging network infrastructure.
Posted: 05 Jul 2016 | Published: 02 May 2016

Avaya CenturyLink

Utah State University Realizes Big Savings by Upgrading to VoIP
sponsored by Avaya CenturyLink
CASE STUDY: Learn how to save your organization thousands of dollars by upgrading older TDM systems to VoIP—recovering productive hours from IT staff to put toward new initiatives. Integrate VoIP into your modern digital infrastructure to unify communications and mobilize your workforce for even greater productivity.
Posted: 05 Jul 2016 | Published: 16 May 2016

Avaya CenturyLink

Why Moving to VoIP Makes Business Sense (and Produces Cents)
sponsored by Avaya CenturyLink
RESOURCE: Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.
Posted: 05 Jul 2016 | Published: 24 May 2016

Avaya CenturyLink
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VOIP DEFINITION (continued): …  keeping transmission costs and bandwidth usage as low as possible. CNG, in conjunction with VAD algorithms, quickly determines when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has gone dead. Most conversations include about 50% silence. VAD software allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by … 
VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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