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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 
Definition continues below.
VoIP Reports
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Tools for Improving Collaboration Between Teams
sponsored by ShoreGroup
RESOURCE: To help design or update your collaboration strategy, access this comparison of some of the leading communications technologies and services. From file sharing and VoIP to database access and workflow monitoring, learn about a variety of tools that can help you future-proof collaboration.
Posted: 31 Oct 2017 | Published: 16 Oct 2017

ShoreGroup

Jargon Buster Guide to Unified Communications
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
Posted: 26 Oct 2017 | Published: 26 Oct 2017

ComputerWeekly.com

Uncover the 3 Steps to Managing Skype for Business Call Quality
sponsored by LiveAction
EGUIDE: Our expert from Nemertes Research explains the 3 key steps to managing Skype for Business call quality to ensure the best end-user experience and voice performance.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

LiveAction

The IVR Playbook: Guide to choosing, designing and delivering an IVR Platform
sponsored by Genesys
EBOOK: In this e-book, learn how to look critically at your interactive voice response system (IVR) to deliver a strong customer experience. Then find out how taking the appropriate re-evaluation steps can help your organization achieve a positive ROI, while building customer loyalty.
Posted: 20 Oct 2017 | Published: 20 Oct 2017

Genesys

Technology Overview for SD-WAN: Introducing SmartWAN
sponsored by Vonage
RESOURCE: Gain a background refresher on how SD-WAN works and learn how prioritizing traffic communication can help increase your organization's quality of service (QoS) by optimizing your bandwidth.
Posted: 02 Oct 2017 | Published: 07 Aug 2017

Vonage

Network Control and Management: Why you Need it and Strategies for Making it Happen
sponsored by Vonage
RESOURCE: Learn how to improve network control and build stronger call performance and reliability through MPLS and SD-WAN for UCaaS.
Posted: 29 Sep 2017 | Published: 08 Sep 2017

Vonage

Intro to UCaaS: Creating Engaging Experiences in the Digital Workplace
sponsored by Windstream Communications
RESOURCE: In this resource, learn the fundamentals of UCaaS, how to make the switch, and what you qualities you should consider when choosing a UCaaS provider.
Posted: 25 Sep 2017 | Published: 26 Jul 2017

Windstream Communications

Unified Communications for SBCs and SIP Networks
sponsored by Nectar Corp
WEBCAST: Watch this brief video to learn how to improve SIP performance with a single, integrated UC management platform. Find out how to unlock real-time network visibility with robust reporting and analytics.
Posted: 30 Aug 2017 | Premiered: Jun 30, 2017

Nectar Corp

An In-Depth Look at Logitech BRIO
sponsored by Logitech Inc.
WHITE PAPER: With video's ubiquity comes pressure for networking pros to provide the best possible video experience, and many webcams are far from optimal. Learn how the BRIO is designed to address emerging business requirements, plus uncover key capabilities not commonly seen in webcams.
Posted: 30 Jun 2017 | Published: 30 Jun 2017

Logitech Inc.

Can You Hear Me Now? Assessing VoIP Quality
sponsored by SearchNetworking.com
EZINE: How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

SearchNetworking.com

CyrusOne Improves Their VoIP Application Performance
sponsored by AppNeta
CASE STUDY: Data center provider, CyrusOne, needed to improve their VoIP application performance to satisfy end users complaining about poor call quality. In this case study, learn how the provider was able to overcome their application performance struggles.
Posted: 16 Mar 2017 | Published: 30 Dec 2016

AppNeta

Improving VoIP Quality and the Impact of Skype for Business Telephony
sponsored by Comcast
EGUIDE: In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.
Posted: 09 Mar 2017 | Published: 07 Mar 2017

Comcast

A Hybrid Approach to Cloud Communications
sponsored by Genesys
WHITE PAPER: Access this white paper to learn more about cloud communications, and why hybrid cloud communications are a particularly popular option.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

Genesys

Hosted VoIP Provides Critical Capabilities for Distributed Enterprises
sponsored by Comcast
WHITE PAPER: To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.
Posted: 10 Feb 2017 | Published: 30 Dec 2016

Comcast

Web-Conferencing Vendor Comparison
sponsored by Zoom Video Communications
RESOURCE: 14 leading web-conferencing vendors are compared in this Gartner Magic Quadrant to help you find the one most suited to your needs. Learn the strengths and weaknesses of vendors like Cisco, Zoom, Microsoft, and 11 more.
Posted: 17 Nov 2016 | Published: 10 Nov 2016

Zoom Video Communications

It's Never a Good Time To Hold a Meeting
sponsored by LifeSize
RESOURCE: This resource will help you schedule meetings across time zones worldwide. With this reference sheet, you can easily schedule the next meeting between your worldwide staff.
Posted: 26 Sep 2016 | Published: 26 Sep 2016

LifeSize

Ringing Endorsement: Which IP Phone Fits Your Needs?
sponsored by SearchNetworking.com
EZINE: Despite the rise of smartphones and tablets, many organizations still depend on the IP telephone, because of its reliability and functionality.But with hundreds of models on the market and a plethora of available features, how do you choose the right one for your business? This issue of Network Evolution dials in on that question and more.
Posted: 01 Sep 2016 | Published: 01 Sep 2016

SearchNetworking.com

Function Follows Form for Healthcare Unified Communications Systems
sponsored by Avaya TSG
EGUIDE: This e-guide will help you determine which unified communications (UC) system will best serve your healthcare facility. Inside you'll find a concise list of UC features that will enhance your ability to provide care to your patients and functionality to your clinicians.
Posted: 23 Aug 2016 | Published: 17 Aug 2016

Avaya TSG

Hackers Are Poised to Compromise Your Communications Networks
sponsored by MASERGY
WHITE PAPER: VoIP technology has introduced new security concerns to the enterprise. Access this white paper now to learn about today's 9 most serious security concerns introduced by VoIP, and how to counteract them.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

MASERGY

Picking Your Best Path to VoIP
sponsored by Avaya CenturyLink
RESOURCE: Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.
Posted: 07 Jul 2016 | Published: 07 Mar 2016

Avaya CenturyLink

Making the Financial Case for Hosted VoIP
sponsored by Avaya CenturyLink
RESOURCE: Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.
Posted: 07 Jul 2016 | Published: 05 Apr 2016

Avaya CenturyLink

Don't Run A 21st Century Business With 20th Century Phones
sponsored by Avaya CenturyLink
RESOURCE: Explore the top 5 business benefits you will receive by making the switch to VoIP from PBX—fulfilling the need for higher performance standards, simpler network operations, and seamless incorporation of new communications apps. Read on to see why you should consider VoIP.
Posted: 07 Jul 2016 | Published: 22 Apr 2016

Avaya CenturyLink

How VoIP Delivers Tangible Business Benefits: A Case for Implementation
sponsored by Avaya CenturyLink
RESOURCE: Discover how to improve employee productivity and enhance customer experience—within IT's budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits, overcoming aging network infrastructure.
Posted: 05 Jul 2016 | Published: 02 May 2016

Avaya CenturyLink

Utah State University Realizes Big Savings by Upgrading to VoIP
sponsored by Avaya CenturyLink
CASE STUDY: Learn how to save your organization thousands of dollars by upgrading older TDM systems to VoIP—recovering productive hours from IT staff to put toward new initiatives. Integrate VoIP into your modern digital infrastructure to unify communications and mobilize your workforce for even greater productivity.
Posted: 05 Jul 2016 | Published: 16 May 2016

Avaya CenturyLink

Why Moving to VoIP Makes Business Sense (and Produces Cents)
sponsored by Avaya CenturyLink
RESOURCE: Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.
Posted: 05 Jul 2016 | Published: 24 May 2016

Avaya CenturyLink
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VOIP DEFINITION (continued): …  keeping transmission costs and bandwidth usage as low as possible. CNG, in conjunction with VAD algorithms, quickly determines when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has gone dead. Most conversations include about 50% silence. VAD software allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by … 
VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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