CDM

CASE STUDY: Access this case study to learn how a company used Blackberry smartphones to update their daily sales activity and have quicker access to customer data while away from the office.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

WHITE PAPER: Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain.

Posted: 17 Nov 2011 | Published: 17 Nov 2011

WHITE PAPER: Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

VIDEOCAST: Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.

Posted: 17 Jan 2012 | Premiered: 17 Jan 2012

WHITE PAPER: This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.

Posted: 17 Nov 2011 | Published: 17 Nov 2011

WHITE PAPER: Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

CASE STUDY: Access this case study to learn how Developers Diversified used the Webalo® mobile connectivity platform to develop a prototype application that allows the company to run enterprise applications on a BlackBerry® smartphone, and gained almost real time, bi-directional, transactional access to the most current data.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

VIDEO: This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.

Posted: 18 Nov 2011 | Premiered: 18 Nov 2011

VIDEOCAST: You can consolidate all data warehousing and analytical processing using Oracle Exadata. With its integrated analytics, there are no more slow data loads and everything is run off your data warehouse, no matter how much data you have. Watch this video and learn how to get up-to-date information faster while managing all of it in one place.

Posted: 12 Dec 2011 | Premiered: 12 Dec 2011

WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

Posted: 16 Jan 2012 | Published: 16 Jan 2012