Learn more about how you can implement a seamless omni-channel communications system using automation to engage your customers across multiple touch points. Read on to get marketing automation software buying considerations
AP (Thailand) Public Co. Ltd. needed a way to precisely segment sales campaigns, increase customer response, and develop a better understanding of their customer needs. The following white paper explores how they attained those goals as well as reduced the data analytics cycle by 57% all by using the right data analytics solution.
Retail branch customers demand speed, accuracy and courtesy, and your branches require the tools to meet that demand and build stronger relationships. Uncover best practices for workflow and document management within retail branch banking environments so you can ensure a great customer experience.
Access this informative white paper to learn more about the benefits of integrating your CRM 360 degree customer records with your contact center to boost customer satisfaction and loyalty.
In this e-book we will showcase ten use cases where marketers are able to connect the dots between their online and offline sources of data to understand the complete customer journey, from audience to prospect to profitable customer.
This resource from Google for Work compiles a number of case studies that illuminate how technology is driving leadership in modern businesses including Thrillist Media Group, Trulia, and U.S. Cellular.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines