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CDM Reports
 
Australian Digital Experience Report
sponsored by SAP
WHITE PAPER: 76% of satisfied customers demonstrate brand loyalty. In this report, learn more about how Australian consumer preferences are shifting towards digital channels, and what you can do to close the gap between expectations and delivery.
Posted: 27 Jun 2016 | Published: 27 Jun 2016

SAP

First Transit Transforms the Backbone of Their Fleet with SCM
sponsored by Infor
VIDEO: Tune into this video to discover how to optimize resource and labor utilization, improve inventory and shipping accuracy, respond faster to changing market conditions with an open architecture SCM platform. Learn how to gain the visibility you need to deliver the perfect order every time.
Posted: 20 Jul 2016 | Premiered: 20 Jul 2016

Infor

Manufacturers: Are You Leaving Money on the Table?
sponsored by Infor
WHITE PAPER: With more manufacturers adding services to their business portfolios, it seems like an easy decision to do the same - but do you have the necessary abilities to ensure that these services will be successful? Read on to learn how manufacturers can best take advantage of CRM.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

Infor

What I've Learned from 5,000 Data Breaches
sponsored by AllClear ID
WHITE PAPER: As data breaches continue to increase, consumer expectations follow behind and expect well-orchestrated response time. Plan out how affected customers will be notified and supported throughout the entire data breach response process, from notification, to protection, to fraud resolution.
Posted: 29 Jun 2016 | Published: 01 May 2016

AllClear ID

Customer Intelligence in the Era of Data-Driven Marketing
sponsored by SAS
WHITE PAPER: This white paper discusses how to improve your customer intelligence with real-time data analytics that can enable quicker response to customer needs. Discover how a centralized marketing analytics platform can enable your enterprise to implement true "data-driven" marketing and gain invaluable insight into what your customers want.
Posted: 08 Apr 2016 | Published: 31 Dec 2015

SAS

Leverage Accurate and Current Customer Data with Social Login
sponsored by Gigya
WHITE PAPER: To offer targeted promotions, it's crucial to gain a comprehensive and current view of the customer. Discover a customer identity management platform that offers social media login, allowing users to quickly and easily register and empowering you to access the most up-to-date and accurate customer data.
Posted: 21 Mar 2016 | Published: 16 Sep 2015

Gigya

CRM System vs. Spreadsheets for Managing Client Information
sponsored by Insightly
EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly

Case Study: Analytics for Big Customer Data
sponsored by IBM
WHITE PAPER: This case study describes the analytics strategy that allowed an insurance company to rapidly analyze large amounts of raw information to gain a better understanding of customer behavior and needs. Discover how they experienced benefits like increased client revenue, stronger customer loyalty, and a reduction in sales and canvassing costs.
Posted: 14 Mar 2016 | Published: 25 Jan 2015

IBM

Popular Technologies Enrich Customer Experience Strategies
sponsored by SearchCRM
EBOOK: This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.
Posted: 25 Mar 2016 | Published: 15 Mar 2016

SearchCRM

Integrating TM1 BI and Predictive Capabilities to Unlock the Hidden Value of Your Data
sponsored by IBM
WEBCAST: Predictive analytics capabilities—and how they can unlock to power of your data—are often opaque.This brief webcast elucidates some of the core functionality of a predictive analytics tool. See a live demonstration of how you can get a single, accurate view of your customers and how they impact your business.
Posted: 20 Jun 2016 | Premiered: Nov 13, 2013

IBM
 
 
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