CDM

VIDEO: This brief webcast examines the step by step process your customers go through when interacting with your brand, and how you can optimize that experience.Learn how you can unify the experience through all the channels your customers are choosing to interact with you through cross-channel alignment.

Posted: 28 Dec 2012 | Premiered: 18 Oct 2012

WHITE PAPER: This resource introduces a personal analytics platform that can provide valuable business insights in functional areas such as finance, customer service, sales, and marketing – empowering you to make smarter, more strategic decisions.

Posted: 10 Apr 2013 | Published: 30 Sep 2012

WHITE PAPER: In the age of social media, web analytics can help you harness data from a variety of channels to construct and implement an effective, integrated marketing strategy. Check out this helpful white paper to learn how you can advance your digital marketing strategy, grow brand loyalty and build revenue through the use of analytics.

Posted: 18 Apr 2013 | Published: 18 Apr 2013

PRODUCT OVERVIEW: Read this paper for how you can learn more about your current and potential customers, what they're interested in, their buying habits, and the factors that influence their decisions. Also, discover how you can gain deeper insight into your revenue potential, positive and negative trends, brand health, and more!

Posted: 14 Dec 2012 | Published: 14 Dec 2012

WEBCAST: This webinar details the evolution of enterprise processes and describes how smart process applications (SPAs) are transforming HR shared services. Learn how SPAs work, uncover the benefits and challenges of this strategy, and more – tune in now to get started.

Posted: 22 Apr 2013 | Premiered: Apr 22, 2013

WHITE PAPER: More and more information hidden in big data lies beyond a retailer's information management assets- residing in social data, customer data, market data and supplier data. Access this exclusive resource to discover how to tap into these valuable insights.

Posted: 28 Jan 2013 | Published: 30 Sep 2012

WHITE PAPER: To remain competitive, you need fast and accurate sales strategies – but traditional contract management practices are cumbersome and error-prone.  Access this resource to learn about a Salesforce add-on technology that automates the contract lifecycle and tracks individual contracts in real-time in order to streamline sales processes.

Posted: 22 Oct 2012 | Published: 22 Oct 2012

EGUIDE: This tip guide offers an explanation from industry expert James Taylor as to why every customer should not be treated the same in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that please your customers.

Posted: 23 Mar 2012 | Published: 23 Mar 2012

WHITE PAPER: It's critical that your ERP software is integrated and can talk to other business applications and systems. Those who embrace ERP integration will reap lower operation costs, increased customer satisfaction, and a lot of saved time. Read this paper to learn how integrating your ERP software will impact your company's operations and work flow.

Posted: 22 Aug 2012 | Published: 01 Apr 2011

EBOOK: This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.

Posted: 07 Feb 2012 | Published: 06 Feb 2012