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How Retailer Marks and Spencer Is Raising The Bar In Customer Service With Omnichannel Technology
sponsored by Genesys
VIDEO: Most customers today expect that companies will perform well across all available channels. But the reality is that some companies may rate highly with customers with one channel, while lacking in another. Inside, learn how leading retailer Marks and Spencer is using an omnichannel engagement platform to help raise their customer experience bar.
Posted: 23 Feb 2017 | Premiered: 23 Feb 2017

Genesys

Product Overview: Oracle SFDC Customer Master Data Management Software
sponsored by Triniti
VIDEO: There is a wide range of master data management (MDM) tools available on the market, which can make decision-making a confusing process. Inside, discover an overview tutorial of one such product – Oracle SFDC Customer master data management software, which manages your customer data in Oracle EBusiness suite and SalesForce.com.
Posted: 02 Mar 2017 | Premiered: 02 Dec 2016

Triniti

How an Entertainment Company Improved Marketing with Advanced Analytics
sponsored by Intel Corporation
VIDEO: This brief video explores how Caesars Entertainment, a large and geographically diverse casino company, handled the influx of large unstructured data types. Find out how they updated their analytics strategy to adapt to changing customer needs, create stronger marketing campaigns, and improve overall customer experiences.
Posted: 26 Aug 2016 | Premiered: 26 Aug 2016

Intel Corporation

Scribe Online Integration Services
sponsored by Scribe Software Corporation
VIDEO: Watch this video to learn about an easier way to address your complex integration problems that's accessible for both IT and non-IT users alike. Discover how a cloud platform offers pre-built and customizable integration capabilties for almost any application -- including Salesforce, Quickbooks, ExactTarget, and more.
Posted: 14 Nov 2013 | Premiered: 08 Mar 2013

Scribe Software Corporation

Integrate Quickbooks Desktop and Salesforce
sponsored by Scribe Software Corporation
WEBCAST: View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs.
Posted: 14 Nov 2013 | Premiered: Jul 26, 2013

Scribe Software Corporation

HPE Social Enterprise Services
sponsored by Hewlett-Packard Enterprise
WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Enterprise

Sales Prospector Demo
sponsored by Oracle Corporation
SOFTWARE DEMO: View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
Posted: 03 Nov 2008 | Premiered: 31 Oct 2008

Oracle Corporation

Helping United Soar to New Heights
sponsored by Hewlett Packard Enterprise
WEBCAST: View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs.
Posted: 02 Jan 2014 | Premiered: Jan 2, 2014

Hewlett Packard Enterprise

Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

Microsoft

Integrating TM1 BI and Predictive Capabilities to Unlock the Hidden Value of Your Data
sponsored by IBM
WEBCAST: Predictive analytics capabilities—and how they can unlock to power of your data—are often opaque.This brief webcast elucidates some of the core functionality of a predictive analytics tool. See a live demonstration of how you can get a single, accurate view of your customers and how they impact your business.
Posted: 20 Jun 2016 | Premiered: Nov 13, 2013

IBM
 
 
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