9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER:
This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012
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Maximizing ROI with the Microsoft-Polycom Unified Communications Solution
sponsored by Polycom, Inc.
WHITE PAPER:
This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
Posted: 11 Jul 2011 | Published: 11 Jul 2011
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Leveraging Outbound IVR and SMS As a Competitive Advantage: Seven Critical Success Factors
sponsored by Voxeo
WHITE PAPER:
In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage.
Posted: 22 Mar 2012 | Published: 22 Mar 2012
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Analyst's take: Business impact of Facebook in the workplace
sponsored by ComputerWeekly.com
WHITE PAPER:
Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Achieving Business Agility with Application Grid
sponsored by Oracle Corporation
WHITE PAPER:
Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.
Posted: 08 Mar 2012 | Published: 08 Mar 2012
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Development Testing For Agile Environments
sponsored by Coverity
WHITE PAPER:
While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.
Posted: 28 Nov 2011 | Published: 28 Nov 2011
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Data Access Middleware Security Simplifies Business Process Applications
sponsored by Progress DataDirect
WHITE PAPER:
Access this resource to discover how the right database middleware software enables your business to simplify app development, and automatically include data encryption and authentication in your apps. Uncover what new product is being commended for its solid security features, interoperable data access and documented high performance.
Posted: 19 Apr 2012 | Published: 19 Apr 2012
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Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER:
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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CW+: Manage your work more effectively with The Power of Slow
sponsored by ComputerWeekly.com
WHITE PAPER:
Borrowed from the Japa nese term for “chatter,” pecha kuchahas been praised as the new way to communicate in business.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise
sponsored by Polycom, Inc.
WHITE PAPER:
The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.
Posted: 10 Apr 2012 | Published: 10 Apr 2012
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