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Phone Software White Papers (View All Report Types)
 
How one Organization Overcame Fault Communications
sponsored by IR
WHITE PAPER: By discovering insight to both causes and symptoms of poor voice quality, one leader in contact center solutions was able to efficiently restore theirs. Learn how to also achieve call visibility with intelligent alerting for incident management in unified communications.
Posted: 13 May 2016 | Published: 13 May 2016

IR

Evolving Enterprises & Contact Centers with Real Time Communications
sponsored by Oracle Corporation
WHITE PAPER: This detailed white paper discusses the growth of WebRTC as a critical feature of enterprise collaboration and contact center support, despite the implementation obstacles that you must overcome.
Posted: 04 May 2016 | Published: 30 Oct 2015

Oracle Corporation

5 ways to optimize your warehouse costs with voice-enablement tools
sponsored by Infor
WHITE PAPER: In this white paper, explore 5 ways voice-enablement technologies can lower warehouse costs, including: speeding up new employee training, reducing manual entry to enhance accuracy, and 3 more.
Posted: 11 May 2016 | Published: 11 May 2016

Infor

The SIP High Availability and Reliability Paradigm
sponsored by F5 Networks
WHITE PAPER: Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly.
Posted: 28 Apr 2008 | Published: 01 Aug 2007

F5 Networks

The Business Case for Enterprise VoIP
sponsored by Intel Corporation
WHITE PAPER: This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
Posted: 05 Sep 2007 | Published: 01 Feb 2006

Intel Corporation

Business Case for VoIP Readiness Assessment
sponsored by Fluke Networks
WHITE PAPER: This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays.
Posted: 14 Aug 2009 | Published: 03 Aug 2009

Fluke Networks

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Voxeo

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER: Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009

8x8, Inc.
 
 
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