This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.
Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.
In this case study, discover how a national insurance company leveraged advanced voice statistics to uncover QoS configuration errors in their unified communications and optimized Microsoft Lync delivery.
This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.
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