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Choosing a Hosted Communications Solution and Partner: Evaluation Guide
sponsored by Cisco & Fujitsu
WHITE PAPER: Nearly anyone with a server and an Internet connection can call themselves a "cloud provider," so when you're searching for an alternative to an on-premises communications system, how do you know who to believe? What should you ask potential providers to ensure they're the right choice for your business?
Posted: 19 Oct 2014 | Published: 31 Dec 2013

Cisco & Fujitsu

Unifying Avaya Aura Messaging
sponsored by Global Knowledge
WHITE PAPER: Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
Posted: 13 Mar 2013 | Published: 13 Mar 2013

Global Knowledge

9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Voxeo

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

The SIP High Availability and Reliability Paradigm
sponsored by F5 Networks
WHITE PAPER: Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly.
Posted: 28 Apr 2008 | Published: 01 Aug 2007

F5 Networks

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

A Clinically-Driven Approach to ICD-10
sponsored by Nuance
WHITE PAPER: This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
Posted: 11 Mar 2014 | Published: 28 Feb 2013

Nuance

Speech Analytics - The Power of Simplicity
sponsored by Calabrio, Inc.
WHITE PAPER: This overview examines the power of Speech Analytics technology to extend resources and expand knowledge.
Posted: 23 Jun 2011 | Published: 23 Jun 2011

Calabrio, Inc.

Business Case for VoIP Readiness Assessment
sponsored by Fluke Networks
WHITE PAPER: This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays.
Posted: 14 Aug 2009 | Published: 03 Aug 2009

Fluke Networks
 
 
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