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Audioconferences White Papers (View All Report Types)
 
Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya

The Compelling Case for Conferencing
sponsored by Microsoft
WHITE PAPER: As organizations look for ways to improve business outcomes while reducing costs and encouraging environmental sustainability, many are turning to software-based conferencing and collaboration solutions for audio and Web conferencing. This paper explains some benefits realized by companies who have deployed these unified communications solutions.
Posted: 08 Sep 2009 | Published: 01 Aug 2009

Microsoft

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

The Top Five Benefits of Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: From obvious benefits, like reduced travel costs, to a few less apparent advantages, see what Polycom customers, resellers and industry analysts are saying about the power of video conferencing.
Posted: 25 Aug 2009 | Published: 26 Jan 2009

Polycom, Inc.

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces
sponsored by DeskFlex
WHITE PAPER: Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
Posted: 01 Sep 2008 | Published: 28 Aug 2008

DeskFlex

Cut Costs and Drive Efficiency of Virtual Teams
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Examining results from a recently commissioned a survey of 2,318 respondents, this brief looks at the benefits of using audio conferencing combined Web conferencing to optimize team communication.
Posted: 11 Jan 2012 | Published: 06 Jan 2009

Citrix Online Go To Meeting

Business Transformation Through Telepresence
sponsored by AT&T Corp
WHITE PAPER: Check out this research brief as it explores key findings to maximize business telepresence value by understanding how telepresence works as an enabler for business transformation. Learn how best-in-class organizations deploy telepresence to gain business value and see benefits that drive top-line growth.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Seeing is Believing: The Value of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
Posted: 25 Aug 2009 | Published: 02 Apr 2007

Polycom, Inc.

The Future of Business: Preparing to Meet its Challenges
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco is addressing today's dominant trends and their implications for transforming IT architectures and critical business processes. This paper examines these trends, describes why the network is the logical starting point for transforming business, and offers insight into the most strategic IT investments that businesses should consider today.
Posted: 15 Mar 2011 | Published: 15 Mar 2011

Cisco Systems, Inc.
 
 
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