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Audioconferences Reports
 
Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority
sponsored by IBM
WHITE PAPER: The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream.
Posted: 18 Jun 2010 | Published: 18 Feb 2009

IBM

Comparing MPLS and Internet Links for Delivering VoIP Services
sponsored by Avaya Inc.
WHITE PAPER: This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet.
Posted: 09 Jun 2008 | Published: 01 Sep 2005

Avaya Inc.

Videoconferencing Adoption by SMBs-- The Next Big Thing
sponsored by Polycom, Inc.
WHITE PAPER: As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.
Posted: 25 Aug 2009 | Published: 24 Feb 2009

Polycom, Inc.

The Future of Business Collaboration
sponsored by Citrix Online Go To Meeting
WEBCAST: Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change.
Posted: 17 Jan 2012 | Premiered: Jan 16, 2012

Citrix Online Go To Meeting

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments
sponsored by Polycom, Inc.
WHITE PAPER: Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Polycom, Inc.

Five Myths About Telepresence
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the top five myths surrounding telepresence technologies, and learn how visual communication is rapidly transforming the way people live, learn and work.
Posted: 13 May 2011 | Published: 13 May 2011

Polycom, Inc.

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces
sponsored by DeskFlex
WHITE PAPER: Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
Posted: 01 Sep 2008 | Published: 28 Aug 2008

DeskFlex
 
 
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