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The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

Blackberry Enterprise Server v4.1 Service Pack 6
sponsored by BlackBerry
WEBCAST: The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: 25 Aug 2008 | Premiered: Aug 25, 2008

BlackBerry

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices
sponsored by Vtrenz, Inc
WEBCAST: Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
Posted: 20 Aug 2008 | Premiered: Aug 20, 2008

Vtrenz, Inc

Best Practices for Archiving Lotus Domino Environments
sponsored by Symantec Corporation
WEBCAST: This webcast will show you exactly how to manage the many issues that come with archiving Lotus Notes Domino, file servers, IM, and collaboration environments.
Posted: 07 Mar 2008 | Premiered: Mar 19, 2008, 14:00 EDT (18:00 GMT)

Symantec Corporation

Dell Server Solutions - PowerEdge Blade Servers
sponsored by Dell, Inc. and IntelĀ®
VIDEO: Blade servers are great for businesses that require much larger computing capacity for performance-intensive business-critical applications. Blade Servers allow your business to add significant performance in an energy efficient and easily managed form factor. Learn more about Dell PowerEdge Blade Servers in this video.
Posted: 12 Apr 2011 | Premiered: 12 Apr 2011

Dell, Inc. and IntelĀ®

Microsoft Business Productivity Online Suite: Communicate Success
sponsored by Microsoft
VIDEO: So you want to supercharge your team's productivity? The key is to get them together. The tools you need are ready right now in the Microsoft Business Productivity Online Suite. Watch this informative video to learn about the myriad of features and benefits that this Microsoft solution has to offer.
Posted: 11 Nov 2009 | Premiered: 11 Nov 2009

Microsoft

The Wildlife Experience sees the benefits of migrating to Office 365 from a limited, free service
sponsored by Microsoft
VIDEO: The need for more email space and the ability to send larger files prompted Wildlife Experience, an educational nonprofit outside Denver, to abandon their free service. Find out how Wildlife Experience chose Microsoft Office 365 and gained increased staff productivity, enhanced account provisioning and reduced operating expenses in this case study.
Posted: 20 Sep 2011 | Premiered: 20 Sep 2011

Microsoft

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Exchange 2007: In-house vs. Hosted - 5 Myths Debunked
sponsored by Intermedia
WEBCAST: In this Webinar, we explore the details of an Exchange 2007 migration and some of its most common ecosystem components, and how that deployment differs between an on-premise and a hosted solution.
Posted: 16 Dec 2008 | Premiered: Dec 16, 2008

Intermedia

Troubleshooting the Blackberry Enterprise Solution
sponsored by BlackBerry
WEBCAST: This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues.
Posted: 07 Jan 2009 | Premiered: Jan 7, 2009

BlackBerry
 
 
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