Customer Analytics Software

VIDEOCAST: With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

Posted: 17 Jan 2012 | Premiered: 17 Jan 2012

VIDEO: Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

WEBCAST: This is a rare chance to gain new perspectives on the challenges AND innovations in the healthcare industry today and how ACM and content analytics can are helping health care providers and payers gain better insights into clinical decisions and operational processes.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: In this session, you will learn how IBM Enterprise Content Management capabilities such as IBM Case Manager and IBM Content Analytics work in an integrated manner to ensure complete co-ordination of patient information as well as how that information can be analyzed to derive trends and / or potential treatment conflicts.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: Organizations are increasingly adopting application performance management (APM) to manage business services, but many are surprised with the challenges that are accompanying the benefits. Watch this webcast to hear Gartner analyst Will Cappelli's tips and best practices for getting the most out of your APM investment through predictive analytics.

Posted: 17 Feb 2012 | Premiered: 17 Feb 2012

WEBCAST: No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: Access this webcast to learn how IBM Enterprise Content Management capabilities (case management, content and predictive analytics, and document imaging and capture) can help reduce hospital readmissions, increase patient care and management, and lower administrative costs.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

VIDEO: Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more.

Posted: 23 Apr 2012 | Premiered: 23 Apr 2012

WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.

Posted: 22 May 2012 | Premiered: 22 May 2012

WEBCAST: Gaining visibility into your applications is essential to overcoming the challenge of aligning business with IT. Watch this webcast featuring Manger of Global Applications and Architecture from The Hersey Company, Philip Buckley, to learn how Hersey improved their accessible information for manufacturing.

Posted: 23 May 2012 | Premiered: 23 May 2012