Online Sales

IT BRIEFING: Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.

Posted: 27 Mar 2012 | Published: 05 Sep 2011

EZINE: In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now.

Posted: 28 Nov 2016 | Published: 29 Nov 2016

EZINE: Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.

Posted: 29 Aug 2016 | Published: 29 Aug 2016

RESEARCH CONTENT: Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation.

Posted: 23 Apr 2019 | Published: 31 Jan 2019

WHITE PAPER: In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline.

Posted: 01 Mar 2014 | Published: 28 Feb 2013

EGUIDE: This E-Guide from SearchEnterpriseWAN.com aims to provide introductory knowledge of the ins and outs of SSL VPN and TLS and how they protect network transactions. View now to learn more!

Posted: 27 Dec 2012 | Published: 20 Dec 2012

EGUIDE: Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy.

Posted: 28 Aug 2013 | Published: 28 Aug 2013

EZINE: Australian financial services will be transformed by mobile apps, but the countries big banks are slow to adopt the ever popular Apple Pay

Posted: 02 May 2016 | Published: 02 May 2016

WHITE PAPER: Download this white paper to learn about the market-leading e-Commerce solution and how improved performance can lead to increased conversion rates and higher revenue.

Posted: 06 Mar 2012 | Published: 06 Jan 2012

WHITE PAPER: Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience.

Posted: 21 Sep 2011 | Published: 21 Sep 2011