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Reimagining Retail in the Digital Age sponsored by Microsoft WHITE PAPER: Retailers are facing challenges coming from a myriad of directions. In this white paper, explore the opportunities derived by digital transformation, and how retailers can reimagine their businesses and survey and thrive in today's competitive environment. Posted: 16 Oct 2018 \| Published: 16 Oct 2018 TOPICS: CRM \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| eCommerce \| eCommerce Services \| Personalization \| Retail Channels

Machine Learning Keeps Customers Happy at Ocado sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now. Posted: 28 Nov 2016 \| Published: 29 Nov 2016 TOPICS: CIOs \| Cloud Storage \| Data Analytics \| Data Mining \| eCommerce \| Operating Systems \| Server Virtualization

The NFC Retail Opportunity sponsored by ComputerWeekly.com ANALYST REPORT: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing for senior IT professionals on the opportunities for NFC mobile payment technology, markets and trends. Posted: 29 May 2012 \| Published: 30 May 2012 TOPICS: eCommerce \| eCommerce Services \| Emerging Technologies \| Mobile Payments \| Retail Banking Services \| Retail Trade Industry \| Smart Phones

Herding Geese: The Retail Supply Chain sponsored by ComputerWeekly.com BOOK: Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. Posted: 22 Apr 2013 \| Published: 22 Apr 2013 TOPICS: American National Standards Institute \| B2B \| Barcodes \| eCommerce \| eCommerce Services \| EDI \| Internet \| Internet Infrastructure \| Network Architectures \| Purchase Orders \| Retail Channels \| Supply Chain Management \| Supply Chains \| Telnet Protocol

Addressing changing customer behavior sponsored by IBM WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. Posted: 13 Nov 2013 \| Published: 31 May 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software

Payment Providers Comparison: Adyen vs. IBM vs. Worldline &More sponsored by Adyen RESEARCH CONTENT: Online retailers who fail to recognize and instill payments as a strategic enabler and differentiator in their digital transformation will fall behind their competitors. The challenge is finding the right tools for your business. Learn about the payment providers that matter most and how they compare. Posted: 14 Aug 2017 \| Published: 04 Nov 2016 TOPICS: CRM \| CRM Software \| eCommerce \| eCommerce Software \| Payment Card Industry \| Payment Processing \| Retail Channels

Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options sponsored by Symantec Website Security Solutions WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online. Posted: 08 Jan 2015 \| Published: 10 Jun 2013 TOPICS: eCommerce \| eCommerce Services \| Internet \| Internet Security \| Internet Services \| IT Best Practices \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| Risk Management \| Security \| Security Best Practices \| Security Industry \| Security Management \| Security Managers \| Security Spending \| Security Threats \| SSL \| Web Hosting \| Web Services \| Web Services Security \| Web Site Administration

Everything You Need to Know to Change E-Commerce Platforms sponsored by ChannelAdvisor RESOURCE: If your current e-commerce platform is failing to follow through with the tools and support you need to dominate the competition, it may be time to make a move. In this resource find out what it takes to replatform successfully by connecting to more customers, optimize operations, and grow sales channels. Posted: 04 Oct 2018 \| Published: 04 Oct 2018 TOPICS: Customer Interaction Services \| Customer Satisfaction \| Customer Self-Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Sales \| Sales and Marketing Software \| Sales Channels \| Web 2.0 \| Web Content Management

Server-Gated Cryptography: Providing Better Security for More Users sponsored by Thawte Inc. WHITE PAPER: Discover how Server-Gated Cryptography (SGC)-enabled SSL certificates are crucial to protecting your organization and your end-users in the threat-filled vastness of cyberspace. Posted: 10 May 2013 \| Published: 10 May 2013 TOPICS: Authentication \| Cybersecurity \| eCommerce \| Encryption Standards \| Internet Security \| Security \| Security Architectures \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Standards \| Security Systems \| Security Threats \| SSL

Giving Customers Better Protection While Reducing Costs sponsored by ThreatMetrix CASE STUDY: This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust. Posted: 26 Mar 2014 \| Published: 31 Dec 2013 TOPICS: eCommerce \| eCommerce Services \| Fraud Protection \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

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