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ALSO CALLED: eHR, HR, Personnel, HRM, Human Resource Management, Personnel Management, Workforce Analysis, Labor
DEFINITION: Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.The term first appeared in 1985, in Wayne Payne's doctoral thesis,  … 

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Human Resources Management Reports
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2021 UKI Salary Survey - Diversity Infographic
sponsored by ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 24 Feb 2021 | Published: 24 Feb 2021

ComputerWeekly.com

2021 UKI Salary Survey - Salary Infographic
sponsored by ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 24 Feb 2021 | Published: 24 Feb 2021

ComputerWeekly.com

2021 UKI Salary Survey Articles
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 24 Feb 2021 | Published: 24 Feb 2021

ComputerWeekly.com

2021 UKI Salary Survey Results
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 22 Feb 2021 | Published: 22 Feb 2021

ComputerWeekly.com

Maximizing Your Team’s WorkFrom-Anywhere Productivity with Real-Time Experience Management
sponsored by NWN Corporation
WHITE PAPER: As a result of the increasing importance of customer and employee experience, many organizations have decided to implement an experience management platform. Learn about these solutions, and how they can help you maximize your team’s productivity, in this white paper.
Posted: 19 Feb 2021 | Published: 19 Feb 2021

NWN Corporation

Strengthen Your Connection To Remote Employees
sponsored by Hughes Network Systems
WHITE PAPER: Looking ahead, it’s likely that remote work arrangements will become either a permanent solution or an element of a hybrid approach. In this e-Book, explore how to leverage technologies around digital experience, lines of communication, and collaboration as remote work becomes standard in your company. Download the e-Book here.
Posted: 18 Feb 2021 | Published: 18 Feb 2021

Hughes Network Systems

Guide to going back
sponsored by ServiceNow
EBOOK: Every organization has a duty to keep their employees safe and maintain a secure, functional workplace—whether they’re planning to reopen or not. Get insight into how ServiceNow is handling their reopening process and the steps they’re taking in this eBook.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

Five steps to a safe workplace with ServiceNow
sponsored by ServiceNow
EBOOK: Every organization has a responsibility to keep their employees safe. One of the best ways to do that is with a solution like ServiceNow’s Now Platform, which was recently upgraded to include a set of Safe Workplace applications. Read this eBook to learn more about the Now Platform and how it can help you re-open safely.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

ServiceNow

The Human Resources Service Delivery Book of Knowledge
sponsored by ServiceNow
EBOOK: The ServiceNow K20 Digital Experience offered over 1,000 high-value online keynotes, presentations, demos, and training across 19 channels. Download this eBook to explore some of the most popular and compelling presentations from the event, and get insight on how some of ServiceNow’s biggest customers use the solution to streamline HRSD.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

ServiceNow

Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
EBOOK: Thanks to the superior consumer-world service experiences they receive in their personal lives, your organization’s employees now want and expect a better service experience from HR, finance, legal, IT and other parts of the business. To help you determine how to best do that, ServiceNow put together this eBook. Download your copy to learn more.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Digital Employee Experience
sponsored by SocialChorus
WHITE PAPER: As remote and hybrid working become more popular—and permanent—providing an engaging digital employee experience (DEX) becomes increasingly important. Download this white paper for expert recommendations on how to provide the optimal DEX—based on results from SocialChorus’s recent survey.
Posted: 26 Jan 2021 | Published: 26 Jan 2021

SocialChorus

Build Your Bench Strength
sponsored by Cornerstone OnDemand
WHITE PAPER: Succession planning is an essential part of any small, medium, or growing business’ employee development strategy. It can help ensure you have the right people in the right roles—whether it’s for a planned or unexpected vacancy. Get started with succession planning today when you download this eBook.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Cornerstone OnDemand

Learning Management Survey
sponsored by Cornerstone OnDemand
WHITE PAPER: To get a read on the state of organizational learning, Cornerstone OnDemand recently conducted a survey that asked questions on: learning strategy and impact, learning maturity models, and more. Explore their findings, and expert recommendations, in this white paper.
Posted: 21 Jan 2021 | Published: 21 Jan 2021

Cornerstone OnDemand

Guide to building an effective employee experience strategy
sponsored by ServiceNow
EGUIDE: What does employee experience really mean, and how can organizations implement an EX strategy when the concept seems so amorphous? Find out in this expert guide to building an EX strategy.
Posted: 15 Jan 2021 | Published: 15 Jan 2021

ServiceNow

A New Model For Employee Experience: Continuous Response
sponsored by Medallia
WHITE PAPER: Download this report to follow along as an industry expert walks through three steps to an effective continuous response strategy. Plus, take a look at some case studies from well-known organizations that implemented their own continuous response strategies.
Posted: 06 Jan 2021 | Published: 07 Dec 2020

Medallia

The Future Now Of Work
sponsored by Mitel Networks, Inc
RESOURCE: As the definition of work continues to evolve, communications services and technology are advancing. In this guide, explore some of the challenges and opportunities that come with this new way of work, as well as advice from analysts and practitioners in the field.
Posted: 04 Jan 2021 | Published: 04 Jan 2021

Mitel Networks, Inc

The Only Certainty Is Uncertainty
sponsored by Mitel Networks, Inc
EBOOK: In a post-COVID-19 world, managers and employees are challenged to find newer and more engaging ways to communicate, collaborate and innovate. In this eBook, explore Frost & Sullivan’s best practices for post-pandemic success, and the 3 areas they recommend focusing on.
Posted: 30 Dec 2020 | Published: 30 Dec 2020

Mitel Networks, Inc

How to better manage teams of remote contact center agents
sponsored by RingCentral
WHITE PAPER: Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

RingCentral

Southern Company Gas Case Study
sponsored by SocialChorus
CASE STUDY: Learn how Southern Company Gas was able to create a digital employee experience that everyone could enjoy with the help of SocialChorus’ FirstUp platform in this case study.
Posted: 17 Dec 2020 | Published: 17 Dec 2020

SocialChorus

The arrival of the hybrid digital workplace
sponsored by ServiceNow
EBOOK: Download this eBook to learn about the key elements of a hybrid workplace, and how using a workplace service delivery solution can help you embrace this new way of working.
Posted: 15 Dec 2020 | Published: 15 Dec 2020

ServiceNow

Is remote work sustainable?
sponsored by RingCentral
ANALYST REPORT: This report explains the secret to achieving sustainable remote work—building a “connected culture.” Read it here to learn how to get started, with 5 trends and highlights from a recent global study of remote office workers.
Posted: 15 Dec 2020 | Published: 31 Jul 2020

RingCentral

How Boeing Elevated its Digital Employee Experience
sponsored by SocialChorus
CASE STUDY: In this webinar, Randy Liss, Communications at Boeing, will share how the company made its digital employee experience better for every worker, including the company’s tens of thousands of frontline employees—with their first-ever workforce communications platform: Boeing News Now (BNN).
Posted: 01 Dec 2020 | Published: 01 Dec 2020

SocialChorus

Making Workplace Services Work For Employees
sponsored by ServiceNow
WHITE PAPER: Happy employees are good for business. In fact, research has shown happy employees are 20% more productive than unhappy employees. Download this white paper to explore workplace services’ increasingly important role in employee happiness, as well as 4 steps that can help you get started with them.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

ServiceNow

[WEBINAR] NWN Experience Management Platform - ATS & Security
sponsored by NWN Corporation
WEBCAST: Delivering a good experience—both for employees and customers—is crucial to overall success, which is why many organizations decide to implement an experience management platform. Learn about NWN’s experience management offering and the benefits you could achieve with it in this video.
Posted: 12 Nov 2020 | Premiered: Nov 12, 2020

NWN Corporation

Digital experience focus broadens to encompass employees
sponsored by ComputerWeekly.com
EGUIDE: This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.
Posted: 05 Nov 2020 | Published: 05 Nov 2020

ComputerWeekly.com
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