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DEFINITION: Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.The term first appeared in 1985, in Wayne Payne's doctoral thesis,  … 

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Human Resources Management Reports
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The Surprising Value of Accurate Language Screening
sponsored by Emmersion Learning
WHITE PAPER: Download this white paper to see how improving your language screening process for contact center hiring can help you save time and money on training and recruiting, reduce agent turnover, and improve customer experience.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Emmersion Learning

How to Use—and When to Avoid— Interview-Style Language Testing
sponsored by Emmersion Learning
WHITE PAPER: When contact centers want to screen for language ability, most choose to conduct an interview-style assessment. If you plan to use an in-house solution for language assessment like an interview-style test, follow the 5 steps outlined in this white paper. Download your copy to learn more.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Emmersion Learning

TrueNorth Speaking Test
sponsored by Emmersion Learning
WEBCAST: Accurate language testing can be time-intensive, expensive and hard to scale. Fortunately, solutions like Emmersion’s TrueNorth can help simplify them. Learn about TrueNorth and how you can get started in this brief video.
Posted: 24 Aug 2020 | Premiered: Aug 24, 2020

Emmersion Learning

Using Cloud-based AI Technology for Remote Language Testing
sponsored by Emmersion Learning
WEBCAST: With COVID-19 affecting the hiring process for many organizations worldwide, it is crucial to know what options are available for replacing in-person language interviews. Discover how using AI-powered, cloud-based language assessment technology can help you create consistent, automated tests for remote hiring in this webinar.
Posted: 24 Aug 2020 | Premiered: Aug 24, 2020

Emmersion Learning

Emmersion Contact Center Overview
sponsored by Emmersion Learning
PRODUCT OVERVIEW: In this product overview, learn about Emmersion’s contact center hiring solution, and how it can help you find the right talent through AI-driven language screening.
Posted: 20 Aug 2020 | Published: 20 Aug 2020

Emmersion Learning

Unit4 Delivers People-Centric Cloud ERP
sponsored by Unit4
ANALYST REPORT: In this Offering Overview, explore Unit4’s People Experience Suite—a solution that combines key features and capabilities from both ERP and HCM systems—and what it could do for your organization. Download your copy to learn more.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

Unit4

ERP for People-Centered Services Organizations
sponsored by Unit4
WHITE PAPER: How can you create the best People Experience for your employees? It starts by having the right enterprise software. Learn about Unit4’s ERP offerings and how they can help free people from low-value, repetitive tasks—creating the best possible workplace experience—in this white paper.
Posted: 05 Aug 2020 | Published: 05 Aug 2020

Unit4

Finding permanent solutions amid the pandemic
sponsored by Cornerstone OnDemand
WHITE PAPER: In the immediate response to the pandemic, industry blind spots, management shortcomings, and other weak links were all exposed. However, businesses can use this information to their advantage moving forward. In fact, many short-term fixes point the way toward long-term, foundation change. Learn more here.
Posted: 30 Jul 2020 | Published: 30 Jul 2020

Cornerstone OnDemand

The “next normal” and how to thrive beyond COVID-19
sponsored by Cornerstone OnDemand
WHITE PAPER: Access this white paper to take a deeper look at the challenges facing the life sciences industry and explore how focusing on 3 goals can preparing your workforce for long-term success and viability for your organization.
Posted: 30 Jul 2020 | Published: 30 Jul 2020

Cornerstone OnDemand

Identity Governance for Workday
sponsored by SailPoint Technologies
VIDEO: In this short video, discover how SailPoint can help organizations integrate identity governance into their cloud-based HR solutions, like Workday, enabling them the ability to eliminate time-consuming, manual tasks related to access provisioning and ensure each user has appropriate access to the right data and apps.
Posted: 27 Jul 2020 | Premiered: 27 Jul 2020

SailPoint Technologies

5 Ways to Enhance Your Digital Hiring
sponsored by Pymetrics
WHITE PAPER: As you increasingly hire through digital channels, how can you avoid seeming distant and removed? Check out this white paper to learn 5 ways to enhance your digital hiring process and recruit better, happier employees.
Posted: 24 Jul 2020 | Published: 24 Jul 2020

Pymetrics

HR Trends 2020: Unblocking HR Teams from Outdated Processes
sponsored by DocuSign, Inc.
ANALYST REPORT: Access this analyst report to learn the trends, challenges and solutions of HR technology and discover the DocuSign Vision for HR teams.
Posted: 24 Jul 2020 | Published: 24 Jul 2020

DocuSign, Inc.

The DocuSign Agreement Cloud for HR
sponsored by DocuSign, Inc.
EBOOK: Read this eBook to see how DocuSign’s Agreement Cloud can simplify HR agreements—whether you’re preparing, signing, acting upon or managing them.
Posted: 22 Jul 2020 | Published: 22 Jul 2020

DocuSign, Inc.

Answer Key Talent Management Questions with Workforce Insights
sponsored by Pymetrics
WHITE PAPER: Workforce Insights by pymetrics helps you answer key talent management questions and future-proof your workforce using a unique dataset and interactive dashboard. It’s easy to use, and engaging for you and your employees. Learn how you can get started today in this brief white paper.
Posted: 17 Jul 2020 | Published: 17 Jul 2020

Pymetrics

Coping with COVID-19: Instinctive Actors Help Others While Deliberate Thinkers Focus on Work
sponsored by Pymetrics
WHITE PAPER: Pymetrics conducted a short survey to explore the various coping mechanisms HR has been using to navigate COVID-19. Download the survey results here to discover the most popular coping strategies that can help you and your team.
Posted: 16 Jul 2020 | Published: 16 Jul 2020

Pymetrics

7 digital best practices for HR professionals
sponsored by DocuSign, Inc.
WHITE PAPER: Download this white paper to review 7 best practices for HR teams undergoing digital transformations.
Posted: 15 Jul 2020 | Published: 15 Jul 2020

DocuSign, Inc.

Focused & Deliberative Thinkers Slower to Adopt Social Distancing, Now More Hesitant to Get Back to Normal
sponsored by Pymetrics
WHITE PAPER: To get a better sense of how people were feeling about life post-pandemic, pymetrics conducted a survey that examined user attitudes about reopening. Explore the results in this white paper.
Posted: 15 Jul 2020 | Published: 15 Jul 2020

Pymetrics

Josh Bersin on Going Digital & Establishing Trust Amid COVID-19
sponsored by Pymetrics
WHITE PAPER: Pymetrics recently sat down with HR thought leader, Josh Bersin, to discuss internal mobility, employee experience, and going digital amid COVID-19. Download a summary of the conversation to learn more.
Posted: 15 Jul 2020 | Published: 15 Jul 2020

Pymetrics

People not paperwork: Enhancing the employee experience through hire-to-retire automation
sponsored by DocuSign, Inc.
WHITE PAPER: HR’s ongoing reliance on manual processes is slowly changing—as more organizations adopt automation to help simplify tasks like document lifecycle management. Download this white paper to see what your company could gain by automating certain HR processes, like hiring, payroll management and benefits enrolment.
Posted: 13 Jul 2020 | Published: 13 Jul 2020

DocuSign, Inc.

Data-Driven Insights into Attitudes about Working from Home
sponsored by Pymetrics
WHITE PAPER: Download this white paper to explore findings from pymetrics’ recent survey on employees’ attitudes surrounding remote work, with insight on challenges, benefits and expectations.
Posted: 08 Jul 2020 | Published: 08 Jul 2020

Pymetrics

Surviving and Thriving Post-COVID-19
sponsored by Cornerstone OnDemand
EBOOK: As an industry that’s known to be ahead-of-its-time, technology companies must be prepared with a well-thought-out post-pandemic strategy. Read this eBook for tips on crafting your strategy and ensuring that you’re prepared post-COVID-19.
Posted: 01 Jul 2020 | Published: 01 Jul 2020

Cornerstone OnDemand

From SalesforceIQ to Freshsales: How CovalentCareers increased revenue by 100%
sponsored by Freshworks
CASE STUDY: Access this case study to learn 4 Freshsales features that eye care start up CovalentCareers is using to their advantage.
Posted: 30 Jun 2020 | Published: 30 Jun 2020

Freshworks

Integrating benefits: A game changer for Workday users
sponsored by Unum
WHITE PAPER: In this white paper, learn about Unum’s HR Connect solution, which uses API connections to seamlessly integrate the benefits administration with Workday systems—ultimately simplifying leave and absence management, evidence of insurability (EOI), and other HR processes.
Posted: 25 Jun 2020 | Published: 24 Jun 2020

Unum

HR technology, analytics may help companies through COVID-19
sponsored by Kronos
EGUIDE: Read this expert guide to learn how businesses can use HR technology and analytics together to get through COVID-19 and beyond.
Posted: 03 Aug 2020 | Published: 03 Aug 2020

Kronos

How can HR protect employee data privacy during COVID-19?
sponsored by Kronos
EGUIDE: Collecting COVID-19 workforce health information is riddled with potential missteps. That's why HR needs to revisit compliance and data collection basics. Get expert tips on protecting employee data during COVID-19 in this expert guide.
Posted: 03 Aug 2020 | Published: 03 Aug 2020

Kronos
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