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Field Service Automation

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Field Service Automation Reports
It's Time for Field Service to Embrace Mobility
sponsored by Sprint
WEBCAST: In this webinar Zeus Kerravala of ZK Research talks about new ways to mobilize your workforce and why Mobility-as-a-Service makes so much sense. Watch to discover a smart, new way to think about mobility.
Posted: 14 Jun 2017 | Premiered: Feb 22, 2016


5 Ways to Know you are Ready for Connected Field Service
sponsored by Microsoft
WHITE PAPER: This e-book explores 5 ways to identify if you're ready for connected field service.
Posted: 26 Jan 2018 | Published: 26 Jan 2018


Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009


Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005


Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009


Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Your Guide to Building an Effective Digital Transformation
sponsored by Virtusa
EGUIDE: In this expert e-guide, we explore 5 key steps to building a comprehensive digital transformation strategy that helps you craft positive experiences for your customers and employees.
Posted: 15 Feb 2018 | Published: 07 Feb 2018


Six Steps to Managed Services Success
sponsored by ConnectWise
WHITE PAPER: As a managed service provider, the most uncertain times are when your business is expanding, that's why you need a growth plan. Inside, learn 6 steps to finding success with your managed services.
Posted: 13 Mar 2018 | Published: 19 Feb 2018


Process Automation and Content Integration: Orion Registrar Case Study
sponsored by K2
CASE STUDY: In this case study, find out how Orion Registrar adopted a modern BPM platform in conjunction with SharePoint so that they could streamline auditing and certification processes, simplify reporting, increase compliance, and more.
Posted: 12 Mar 2018 | Published: 31 Dec 2017


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