Field Service Automation

WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.

Posted: 19 Feb 2010 | Published: 01 Jul 2009

WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.

Posted: 05 Nov 2013 | Published: 31 Jul 2013

WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.

Posted: 19 May 2008 | Published: 26 Nov 2007

RESOURCE: When it comes to Salesforce deployments, it’s important to focus on user adoption from day one, as doing so makes for a smoother overall implementation and helps increase the speed to ROI. Download this blog post to explore 4 best practices for achieving high Salesforce user adoption.

Posted: 08 Sep 2020 | Published: 08 Sep 2020

WHITE PAPER: Robotic Process Automation (RPA) is an increasingly common business optimization strategy that allows companies to automate basic, menial processes like data entry. When properly implemented, RPA sees results that increase efficiency, decrease costs, and improve productivity. Read on to learn how you can improve your business with RPA.

Posted: 31 Mar 2020 | Published: 31 Mar 2020

WHITE PAPER: Many organizations blindly approach their analytics without ever aligning them with business goals and KPIs. Download this AI analytics guide, which dives into 7 steps to fully operationalize your analytics, and how to get the most out of AI analytics.

Posted: 09 Dec 2019 | Published: 09 Dec 2019

WEBCAST: Operatix is an international expert at creating meetings and opportunities for great tech companies. Watch this video to see why Operatix uses Priority Engine™ from TechTarget to boost meeting acceptance and opportunity yields, reduce no-shows and increase their ROI.

Posted: 08 Apr 2020 | Premiered: Apr 8, 2020

VIDEO: For Birkenstock, improving online and offline services was crucial for maintaining their relationship with B2B customers. The solution was to develop a mobile order processing application that was market-ready and fully SAP-connected. In this video, learn how Birkenstock used Neptune Software’s DX Platform to improve their B2B sales support tools.

Posted: 06 Apr 2020 | Premiered: 06 Apr 2020

EGUIDE: NERSC lead data scientist Debbie Bard talks about how large-scale data analytics using super computers is making new types of science possible

Posted: 03 Jul 2020 | Published: 03 Jul 2020

WEBCAST: This interactive panel webinar addresses three major pivot points for optimizing your demand capture capabilities moving forward – actions you should be considering to protect revenue in the short term and achieve breakthrough success in the future. Watch it here to learn more.

Posted: 07 Jul 2020 | Premiered: Jul 7, 2020