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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations sponsored by Oracle Corporation WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system. Posted: 16 Jan 2007 \| Published: 01 Aug 2006 TOPICS: Business IT Alignment \| CRM \| CRM Best Practices \| Information Technology End Users \| ROI \| Systems Design and Development \| Vendor Selection

Take the Modernization Impact Assessment sponsored by Hewlett Packard Enterprise ASSESSMENT TOOL: Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success. Posted: 09 Oct 2013 \| Published: 09 Oct 2013 TOPICS: Application Life-Cycle Management \| Applications Management \| Business Management \| Business Performance Management \| Business Process Management \| Information Technology End Users \| Information Technology Professionals \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers

Why Business Rules?: A Case for Business Users of Information Technology sponsored by IBM WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner. Posted: 07 Jul 2011 \| Published: 01 Sep 2009 TOPICS: Audit Trails \| Business Process Automation \| Business Systems \| Change Management \| Decision Support Systems \| Information Technology End Users \| Policy-Based Network Management

11 Questions Every CIO Should Ask Their IT Manager sponsored by Red Hat and JBoss WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help. Posted: 19 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Grid Computing \| Information Technology End Users \| IT Managers \| Linux \| Open Source Software \| Server Accelerators \| Server Consolidation \| Server Virtualization \| Software as a Service

SAP and Voice: Optimize Supply Chain Operations sponsored by Voxware, Motorola, and PEAK Technologies WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively. Posted: 16 Aug 2007 \| Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT) TOPICS: Application Integration \| Business Process Management \| Customer Satisfaction \| Data Warehouses \| Information Technology End Users \| Operational Support Systems \| Order Management Systems \| SAP (Product) \| Supply Chain Management \| TCO \| User Experience \| Voice Recognition \| Voice Recognition Software \| VoiceXML

Essential Guide: How APAC firms can ride out the pandemic sponsored by ComputerWeekly.com EGUIDE: In this Essential Guide, we examine the impact of Covid-19 on Asia-Pacific businesses, and how they have responded from a technology perspective by driving initiatives spanning digital transformation, business continuity, cloud, cyber security and remote working. Posted: 28 Jun 2021 \| Published: 29 Jun 2021 TOPICS: Business Continuity Planning \| Cloud Computing \| Collaboration \| Cybersecurity \| IT Infrastructure \| Remote Network Management \| Remote Users

Public cloud in India: A guide to building digital resiliency sponsored by ComputerWeekly.com EGUIDE: In this e-guide, read more about the rise of India as a cloud powerhouse, what major suppliers are doing in the market and an expert's take on the importance of having a cloud operating model to drive business outcomes from cloud initiatives. Posted: 26 Jul 2021 \| Published: 27 Jul 2021 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Consolidation \| Data Center Management \| Data Center Networking \| Data Centers \| Edge Computing \| Network Management \| Public Cloud \| Public cloud computing \| Remote Offices \| Remote Users

SIG - Have you outgrown your traditional secure web gateway? sponsored by Cisco Umbrella EBOOK: Secure web gateways (SWGs) are deployed at most organizations – however, a vast majority of users (>90%) are unsatisfied with their current SWG solution. This e-book provides a closer look at the shortcomings of traditional SWG tools and explores the features and capabilities of Cisco’s modern, cloud-based SWG – read on to learn more. Posted: 07 Dec 2020 \| Published: 07 Dec 2020 TOPICS: Application Security \| Cybersecurity \| Network Security \| Remote Access Security \| Remote Network Management \| Remote Office Connectivity \| Remote Offices \| Remote Users \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Web Application Security

Citrix + Google Cloud: Reimagine your employee experience sponsored by Citrix WHITE PAPER: Dive into this white paper to learn more about current work trends and how digital workspaces can help drive a better employee experience in your organization. Posted: 16 Dec 2020 \| Published: 16 Dec 2020 TOPICS: Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| IT Infrastructure \| Remote Office Connectivity \| Remote Offices \| Remote Support Services \| Remote Users

MicroScope – March 2021: The 5G opportunity sponsored by MicroScope EZINE: Experts predict that 2021 is meant to be the year of 5G, but what does that mean for the channel? In this issue, discover what 5G technology could bring to the reseller community, learn about how smart buildings are influencing the way we live, and discover how remote working has changed the way we work Posted: 04 Mar 2021 \| Published: 05 Mar 2021 TOPICS: Artificial Intelligence \| Cloud Computing \| Managed Security Services \| Network Architectures \| Network Management \| Networking \| Remote Network Management \| Remote Offices \| Remote Users

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