Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success.
This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
sponsored by Voxware, Motorola, and PEAK Technologies
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
In this week's Computer Weekly, our investigation into NHS practices shows how poor IT policies are putting whistleblowers at risk. Our buyer's guide examines the networking implications of the surge in remote working. And we assess how well the public cloud giants responded to the demands of the coronavirus pandemic Read the issue now.
In this issue, take a closer look at the risks and pitfalls on the journey to becoming a manages services provider, read about expected ongoing change and consolidation in the year ahead, and discover what experts have to say on the skills and supply chain shortages
The recent shift to working remotely as a result of the spread of COVID-19 has made organizations more vulnerable to email-based cyberattacks. This webinar breaks down the various methods being used by hackers and offers best practices for protecting your business and workers.
In this week's Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer's guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now.
We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.