Consumer Goods Industry

ANALYST REPORT: Organisations that are investing in key areas of IT and changing their mindset in the way they approach IT are well ahead of those just trying to save money,  say analysts Clive Longbottom and Bob Tarzey.

Posted: 27 Aug 2013 | Published: 27 Aug 2013

WHITE PAPER: Download this white paper to explore the business benefits of using a UC platform through 6 real-world case studies, and learn about a UCaaS platform that enables you to link colleagues, employees and suppliers anywhere, through IM, voice, contact center and more.

Posted: 11 Dec 2018 | Published: 11 Dec 2018

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

PRESENTATION: Colin Rees, IT Director at Domino’s Pizza explains how a project to move the company data centre into the cloud has transformed its online business.

Posted: 29 May 2012 | Published: 29 May 2012

RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.

Posted: 19 May 2014 | Published: 19 May 2014

PRODUCT OVERVIEW: Download this communications buying guide to review 5 different radios offered by Motorola Solutions, and how they can help you enhance customer and employee interactions with instant voice connection.

Posted: 19 Nov 2018 | Published: 19 Nov 2018

WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.

Posted: 18 Jul 2007 | Published: 01 Dec 2006

EGUIDE: This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities.

Posted: 07 Mar 2011 | Published: 07 Mar 2011

EZINE: In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now.

Posted: 27 May 2014 | Published: 27 May 2014

WEBCAST: Watch this webcast to learn how organizations in the financial services, communications, utilities, and retail industries are adopting business process management (BPM) software and using best practices to address their pertinent process challenges to deliver relevant business value.

Posted: 07 Sep 2012 | Premiered: Sep 7, 2012