Cloud CRM Reports

EGUIDE: This expert E-Guide lays out the 9 key cloud storage criteria -- the essential elements that define a true cloud storage offering.

Posted: 30 Mar 2012 | Published: 30 Mar 2012

EGUIDE: Check out this SearchCloudStorage.com E-Guide to learn about the different cloud storage advantages and how this technology solves 5 common IT problems.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

PRESENTATION TRANSCRIPT: This presentation transcript aims to teach you the drivers of the cloud, the current trends in cloud computing, and the 2012 predictions for cloud adoption.

Posted: 28 Feb 2012 | Published: 27 Feb 2012

EGUIDE: This expert E-Guide explores each of these issues and provides implementation guidelines and best practices, as well as real-world case studies of companies that have successfully implemented hybrid cloud storage environments.

Posted: 21 Feb 2012 | Published: 20 Feb 2012

WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: While cloud computing offers significant agility, flexibility, and efficiency, it also introduces a number of new challenges.  This white paper discusses how to overcome common issues to get the most out of your cloud computing experience.

Posted: 23 Jan 2012 | Published: 23 Jan 2012

EGUIDE: This E-Guide was designed to get the facts straight on cloud as it defines cloud storage and lists Chief Dragon Slayer of Dragon Slayer Consulting, Marc Staimer’s top cloud storage requirements. Also in this guide – discussion around the recent cloud washing phenomenon created by marketers and vendors.

Posted: 28 Dec 2011 | Published: 28 Dec 2011

WHITE PAPER: Read this white paper to explore 3 critical steps every organization must take in order to make the transformation necessary to support the specific changes required to grow a successful Cloud practice.

Posted: 20 Dec 2011 | Published: 20 Dec 2011

EGUIDE: In this expert E-Guide, Andrew Reichman, Principal Analyst at Forrester Research, offers advice to users who are comparing different cloud options.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

ANALYST BRIEF: In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).

Posted: 17 Nov 2011 | Published: 31 Mar 2011

WHITE PAPER: Read this white paper to learn what should be addressed when moving your contact center to the cloud including important security risks.

Posted: 31 Oct 2011 | Published: 28 Oct 2011

EGUIDE: Learn about cloud storage options for primary/nearline storage. We'll cover the pros and cons of using cloud storage, describe new technologies that help bridge the gap between physical data center resources and cloud services, and provide some tips on using hybrid cloud storage.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

SOFTWARE DEMO: Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart.

Posted: 24 Oct 2011 | Premiered: 24 Oct 2011

WHITE PAPER: Although all things cloud are being praised throughout the business world, all the benefits of added efficiency, low costs, and simplified systems mean nothing without end-user approval. Take a look at this insightful resource that suggests some key elements that should be considered when planning your cloud-based ecosystem.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

WHITE PAPER: Cloud computing offers a way for businesses to handle the high demand for IT services and increase enterprise efficiency. Access this white paper to learn best practices for utilizing cloud infrastructure to increase your ROI and satisfy end user needs.

Posted: 04 Oct 2011 | Published: 04 Oct 2011

WHITE PAPER: Consolidating databases onto a private cloud is a new model for the delivery of database services. Private clouds consolidate servers, storage, operating systems, databases, and mixed workloads onto a shared hardware and software infrastructure.

Posted: 16 Aug 2011 | Published: 01 Aug 2011

EZINE: SQL Server Insider set out to explore the new trends, including basic suggestions and a virtualization checklist by Gartner analyst, Chris Wolf.

Posted: 25 Jul 2011 | Published: 22 Jul 2011

WHITE PAPER: This whitepaper offers a solution to help the operations manager deal with these complex demands. See how you can isolate, diagnose, and resolve the issues that impact service management.

Posted: 06 Jul 2011 | Published: 06 Jul 2011

EBOOK: Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience.

Posted: 13 Jun 2011 | Published: 10 Jun 2011

WHITE PAPER: Read this white paper to get the top ten data management trends that will be important in 2011 and beyond. Leveraging these trends will enable you to make more insightful business decisions, reduce your IT costs and make your environment more responsive, available and scalable.

Posted: 31 May 2011 | Published: 31 May 2011

WHITE PAPER: Development and test is optimally suited for cloud service, given the security and demand variability characteristics of that key workload.  In addition to cost reduction, development team should consider the value cloud services can provide during the development lifecycle, and how cloud can help an organization become more agile and responsive...

Posted: 02 May 2011 | Published: 02 May 2011

EBOOK: Follow this step by step guide from concept to implementation to ensure your move to the cloud is efficient and leads your organization to success.

Posted: 27 Apr 2011 | Published: 25 Apr 2011