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Addressing Digital Risks in Business-Critical Infrastructures sponsored by Schneider Electric WHITE PAPER: In the age of digital transformations and the Internet of Things (IoT), cybersecurity needs to be front of mind in order to prevent costly disruptions. But as hackers grow increasingly clever, maintaining security in these environments becomes difficult. Read this white paper to learn more about the common risks and how to address them. Posted: 29 May 2020 \| Published: 29 May 2020 TOPICS: Cybersecurity \| Industry Organizations \| Network Security \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats

The definitive IT troubleshooting guide sponsored by TechTarget RESOURCE: Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications. Posted: 23 Apr 2020 \| Published: 23 Apr 2020 TOPICS: Help Desk Management \| IT Agents \| Troubleshooting

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by SearchCRM EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Increase Security and Compliance with Advanced Automation sponsored by Red Hat PRODUCT OVERVIEW: Security is a top concern among telecommunications organizations, especially when it comes to securing customer data and meeting compliance requirements. In this solution brief, look at the features of Red Hat’s automated security and compliance offerings and discover how they can help your organizations achieve security and compliance benchmarks. Posted: 05 May 2020 \| Published: 05 May 2020 TOPICS: Compliance Audits \| Compliance Best Practices \| Compliance reporting software \| Cybersecurity \| Hackers \| Malware \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services \| Telecommunications Systems

Digital Transformation for 5G in the Real World sponsored by Lumina Networks EBOOK: Among consumers, vendors and analysts alike, 5G gets a lot of hype – much of it deserved. Massive improvements in wireless capacity and latency really will unleash a new generation of digital experiences that transform industries. In this interactive e-book, explore 5 overlooked factors that can make or break 5G rollouts. Posted: 26 Nov 2019 \| Published: 26 Nov 2019 TOPICS: Network Best Practices \| Networking \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Wireless Broadband Routers \| Wireless Networks

Transformers: How machines are changing every sector of the economy sponsored by ComputerWeekly.com ESSENTIAL GUIDE: The UK wholesale and retail sector has the greatest number of jobs with a high chance of automation in the next 10 to 20 years, according to this research by Deloitte. Posted: 29 Feb 2016 \| Published: 29 Feb 2016 TOPICS: Education Industry \| Industry Organizations \| Manufacturing \| Manufacturing Industry \| Research and Development \| Retail Trade Industry \| Social Computing \| Storage Industry \| Transportation Industry \| Wholesale Trade Industry

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons sponsored by SearchWinIT EZINE: In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Business Management \| Collaboration \| Freeware \| Industry Organizations \| IT Governance \| IT Workforce \| Scalability Testing \| SQL Server

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