ASCENT

WEBCAST: Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization.

Posted: 09 Nov 2020 | Premiered: Nov 9, 2020

EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.

Posted: 22 Jan 2020 | Published: 22 Jan 2020

RESOURCE: Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications.

Posted: 23 Apr 2020 | Published: 23 Apr 2020

RESOURCE: Check out this resource to read about 9 remote team success stories to help empower your own team to succeed in this new age of telecommuting work.

Posted: 03 Aug 2020 | Published: 03 Aug 2020

EBOOK: As the telco industry races towards yet another new network shift, customer experience is in the spotlight. Download this report to explore insights from the industry leaders placing CX at the top of their to-do lists, as well as tips to help you design your own strategy.

Posted: 15 Sep 2020 | Published: 15 Sep 2020

VIDEO: Learn more about how ServiceNow's telecom product offerings can improve customer care, reduce operating costs, and fully engage with new network technology to drive critical enablers of business change.

Posted: 04 Nov 2020 | Premiered: 04 Nov 2020

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.

Posted: 20 Oct 2011 | Published: 15 Mar 2011

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 02 Apr 2013 | Published: 02 Apr 2013

EZINE: In this week's Computer Weekly, we unveil our list of the 25 most influential women in UK IT, and talk to the winner - Tech City CEO Joanna Shields. We hear from oil giant BP about how it moved to a hybrid cloud environment. And we examine the changing nature of the outsourcing market and what it means for IT managers.

Posted: 08 Jul 2013 | Published: 09 Jul 2013

WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.

Posted: 23 Apr 2012 | Published: 23 Apr 2012