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SMR White Papers (View All Report Types)
 
Reducing MTTR the Right Way
sponsored by New Relic
WHITE PAPER: MTTR — or mean time to resolution — is one of the most widely used metrics in the systems reliability toolbox. It’s also one of the most misunderstood. Jump inside this guide to learn 10 best practices designed to help your team better utilize and reduce MTTR.
Posted: 18 May 2020 | Published: 18 May 2020

New Relic

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

CBRS: Redefining Communications
sponsored by Motorola, Inc.
WHITE PAPER: What is the Citizens Broadband Radio Service (CBRS) and what does it mean for your organization? Find out in the white paper, and separate fact from fiction by busting 4 CBRS myths.
Posted: 04 Apr 2019 | Published: 31 Mar 2019

Motorola, Inc.

RAISE YOUR BUSINESS TO NEW HEIGHTS WITH A CLOUD PHONE SYSTEM
sponsored by LogMeIn (Go To Connect)
WHITE PAPER: It’s clear that the cloud is the new normal for businesses. Phone systems are no exception, although the motivation to move this service to the cloud will become more of a necessity than a trend in the future. In this white paper, learn how you can future-proof your organizations by moving your phone system to the cloud.
Posted: 09 Mar 2021 | Published: 09 Mar 2021

LogMeIn (Go To Connect)

Enhancing Guest Experiences with Unified Communications and Video Security
sponsored by Motorola, Inc.
WHITE PAPER: Consumers are in constant pursuit of the most satisfying experience — one that is immediate, seamless and customized. This is more difficult to achieve in the siloed organizational structures of today’s hospitality organizations. In this white paper, learn more about the business benefits of arming staff with a reliable communication system.
Posted: 21 Feb 2020 | Published: 21 Feb 2020

Motorola, Inc.

Application Control at the Wireless Edge
sponsored by Xirrus
WHITE PAPER: With the advent of BYOD, cloud computing, and wireless, IT is losing control of the corporate network. This resource introduces an application intelligent solution that gives you the visibility and control you need to meet the challenges of the BYOD world.
Posted: 31 Jul 2013 | Published: 31 Dec 2012

Xirrus

Maintaining 3G and 4G/LTE Quality of Service
sponsored by Gigamon
WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative.
Posted: 07 Oct 2013 | Published: 08 Oct 2012

Gigamon

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Building High Performance Networks with 802.11ac
sponsored by Xirrus
WHITE PAPER: This resource takes an inside look at the 802.11ac wireless networking standard, and offers tips and tactics to help you approach wired-equivalent performance per user.
Posted: 29 Jul 2013 | Published: 31 Dec 2012

Xirrus

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft
 
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