CMS selection drives customer experience: A guide for marketers & developers
sponsored by SiteCore
WHITE PAPER:
Content management systems (CMSs) now play a critical role in delivering an excellent customer experience. This resource highlights the key criteria you should consider when selecting a CMS to ensure interoperability with the rest of your customer experience management tools.
Posted: 02 May 2013 | Published: 02 May 2013
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Empowered Customers Drive Collaborative Business Evolution
sponsored by IBM
WHITE PAPER:
Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future.
Posted: 13 Aug 2012 | Published: 31 May 2012
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Controlling High Fraud Risk of International Transactions iovation Reputation Services
sponsored by iovation, Inc.
WHITE PAPER:
Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers.
Posted: 13 Oct 2008 | Published: 01 May 2007
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Cross-Channel Commerce: A Consumer Research Study
sponsored by Oracle Corporation
WHITE PAPER:
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Self-Service That Really Serves
sponsored by Oracle Corporation
WHITE PAPER:
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
Posted: 10 Jun 2009 | Published: 10 Jun 2009
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Global Information Management
sponsored by SDL Web Content Management Solutions Division
VIDEO:
View this Video to find out how SDL Technologies can help you business be available around the world through global content management and language translation.
Posted: 14 Apr 2011 | Premiered: 14 Apr 2011
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Online Video: The New Merchandising
sponsored by Akamai Technologies
WHITE PAPER:
This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.
Posted: 29 Sep 2008 | Published: 27 Sep 2008
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The Total Economic Impact of IBM® Exceptional Web Experience
sponsored by IBM
WHITE PAPER:
Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this.
Posted: 09 Aug 2012 | Published: 30 Mar 2012
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Value Proposition for IBM Power Systems as Database Server in Midsize Companies - Cost Comparisons for Linux
sponsored by IBM
WHITE PAPER:
This ITG report shows the advantages of the IBM Power platform for Linux database serving in mid-sized companies. It will discuss the use of IBM Power servers for core database serving and give a number of reasons to consider the Power platform.
Posted: 11 Sep 2008 | Published: 11 Sep 2008
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Examining SSL-encrypted Communications
sponsored by Netronome Systems
WHITE PAPER:
SSL-encrypted communications have enabled a variety of secure, web-based communications and online transactions. This paper explores the drivers behind the increase in SSL usage and the methods used to confront the security challenges that SSL creates.
Posted: 26 Oct 2007 | Published: 16 Oct 2007
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