Web Commerce White Papers, Software Downloads, Definition and Webcasts

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Jun 19, 2013

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Web Commerce

Web Commerce Reports

CMS selection drives customer experience: A guide for marketers & developers sponsored by SiteCore WHITE PAPER: Content management systems (CMSs) now play a critical role in delivering an excellent customer experience. This resource highlights the key criteria you should consider when selecting a CMS to ensure interoperability with the rest of your customer experience management tools. Posted: 02 May 2013 \| Published: 02 May 2013 TOPICS: Content Delivery \| Content Management \| Content Management Software \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| eCommerce \| Enterprise Content Management \| Personalization \| Web Content Management

Empowered Customers Drive Collaborative Business Evolution sponsored by IBM WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future. Posted: 13 Aug 2012 \| Published: 31 May 2012 TOPICS: Collaborative Commerce \| Customer Satisfaction \| Customer Service \| eCommerce \| Marketing \| Mobile CRM \| Mobile Device Management \| Web Applications Management

Controlling High Fraud Risk of International Transactions iovation Reputation Services sponsored by iovation, Inc. WHITE PAPER: Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. Posted: 13 Oct 2008 \| Published: 01 May 2007 TOPICS: Authentication \| Authorization \| Data Encryption \| Data Encryption Software \| eBusiness \| eCommerce \| Fraud \| Fraud Detection \| Identity Theft \| International Law \| Transaction Processing Services

Cross-Channel Commerce: A Consumer Research Study sponsored by Oracle Corporation WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. Posted: 25 Apr 2011 \| Published: 25 Apr 2011 TOPICS: Channel Management \| Consumer Market \| Customer Profiles \| Customer Satisfaction \| Customer Self-Service \| eCommerce \| eCommerce Services \| Online Shopping

Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation

Global Information Management sponsored by SDL Web Content Management Solutions Division VIDEO: View this Video to find out how SDL Technologies can help you business be available around the world through global content management and language translation. Posted: 14 Apr 2011 \| Premiered: 14 Apr 2011 TOPICS: Content Management \| Content Management Services \| Customer Interaction Services \| Documentation \| eCommerce \| Globalization \| Information Management

Online Video: The New Merchandising sponsored by Akamai Technologies WHITE PAPER: This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy. Posted: 29 Sep 2008 \| Published: 27 Sep 2008 TOPICS: Bandwidth Management \| Customer Satisfaction \| Digital Asset Management \| eCommerce \| Retail Channels \| ROI \| Video-on-Demand \| Video-over-DSL

The Total Economic Impact of IBM® Exceptional Web Experience sponsored by IBM WHITE PAPER: Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this. Posted: 09 Aug 2012 \| Published: 30 Mar 2012 TOPICS: Call Centers \| Collaboration \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| Unified Messaging \| Unified Messaging Systems \| Web Content Management \| Web Development \| Web Hosting \| Web Site Design \| Web Site Monitoring

Value Proposition for IBM Power Systems as Database Server in Midsize Companies - Cost Comparisons for Linux sponsored by IBM WHITE PAPER: This ITG report shows the advantages of the IBM Power platform for Linux database serving in mid-sized companies. It will discuss the use of IBM Power servers for core database serving and give a number of reasons to consider the Power platform. Posted: 11 Sep 2008 \| Published: 11 Sep 2008 TOPICS: Business Intelligence \| Cost Benefit Analysis \| CRM \| Data Security \| Database Management \| Disaster Recovery \| eCommerce \| ERP \| High Availability \| Linux \| Oracle (Product) \| Performance Testing \| Server Virtualization \| Server Virtualization Software \| SMBs

Examining SSL-encrypted Communications sponsored by Netronome Systems WHITE PAPER: SSL-encrypted communications have enabled a variety of secure, web-based communications and online transactions. This paper explores the drivers behind the increase in SSL usage and the methods used to confront the security challenges that SSL creates. Posted: 26 Oct 2007 \| Published: 16 Oct 2007 TOPICS: Access Control \| Data Encryption \| eCommerce \| Identity Theft \| Integrated Threat Management \| Intrusion Detection Systems \| Intrusion Prevention Systems \| Network Performance \| Network Performance Management Software \| Network Security Appliances \| Spyware \| SSL \| Virus Protection

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