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Knowledge Management

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ALSO CALLED: Business Knowledge, KM
DEFINITION: Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills. In early 1998, it was believed that few enterprises actually had a comprehensive knowledge management practice (by any name) in operation. Advances in technology and the way we access and share  … 
Definition continues below.
Knowledge ManagementReports
76 - 100 of 148 Matches Previous Page  | Next Page
Evernote Accelerates Company Growth by Enlisting ABBYY
sponsored by ABBYY
CASE STUDY: Read this case study to learn how Evernote came to choose ABBYY and how it turned out to be very successful for them. Continue reading to learn more about the features and benefits of ABBYY FineReader Engine.
Posted: 13 Apr 2010 | Published: 13 Apr 2010

ABBYY

Looking to a New Day in Optical Character Recognition (OCR): A Success Story
sponsored by ABBYY
CASE STUDY: Read this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day.
Posted: 13 Apr 2010 | Published: 13 Apr 2010

ABBYY

Breaking Down the Barriers to Business
sponsored by Sage (UK) Limited
WHITE PAPER: Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.
Posted: 12 Mar 2010 | Published: 12 Mar 2010

Sage (UK) Limited

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know
sponsored by eGain Communications Corp.
WHITE PAPER: This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.
Posted: 17 Feb 2010 | Published: 17 Feb 2010

eGain Communications Corp.

7 Habits of Highly Effective Contact Centers and Help Desks
sponsored by eGain Communications Corp.
WHITE PAPER: In this paper, we discuss seven traits of successful contact centers and help desks, backed by stories and tips from our customers - some of the world’s most innovative customer service and support organizations. Read on to learn more about the seven habits that could set your contact center or help desk on the path to success and growth.
Posted: 17 Feb 2010 | Published: 17 Feb 2010

eGain Communications Corp.

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times
sponsored by eGain Communications Corp.
WHITE PAPER: Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them.
Posted: 17 Feb 2010 | Published: 17 Feb 2010

eGain Communications Corp.

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization
sponsored by AvePoint, Inc.
CASE STUDY: Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs.
Posted: 04 Feb 2010 | Published: 04 Feb 2010

AvePoint, Inc.

Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge
sponsored by Vivisimo, Inc.
PRESENTATION TRANSCRIPT: Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
Posted: 29 Jan 2010 | Published: 29 Jan 2010

Vivisimo, Inc.

Demystifying IT Risk to Achieve Greater Security and Compliance
sponsored by Lumension
WHITE PAPER: Read this white paper to learn how organizations need an intelligent approach to gaining the upper hand when it comes to assessing IT risk and managing compliance.
Posted: 26 Jan 2010 | Published: 26 Jan 2010

Lumension

8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies
sponsored by FTI Technology
WHITE PAPER: With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

FTI Technology

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
Posted: 07 Oct 2009 | Published: 08 Apr 2009

IBM

Six Secrets to 24x7 Exchange Availability
sponsored by Marathon Technologies
WHITE PAPER: The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
Posted: 28 Sep 2009 | Published: 28 Sep 2009

Marathon Technologies

Preparing for the Web 2.0 World: How Enterprises Need to Think About Emerging Social Technologies
sponsored by Sun Microsystems, Inc.
ANALYST REPORT: IDC expects that the significant adoption of Enterprise 2.0 technologies in the enterprise will have a dramatic impact on how organizations capture, discuss, distribute, and protect their information. If companies are not already planning for this change, they will find themselves increasingly exposed and vulnerable.
Posted: 13 Aug 2009 | Published: 01 Apr 2009

Sun Microsystems, Inc.

Making Business Relevant Information Instantly Available to More Users
sponsored by SAP
WHITE PAPER: Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
Posted: 19 Jun 2009 | Published: 19 Jun 2009

SAP

Seven Ways ITIL Can Help You in an Economic Downturn
sponsored by BMC Software, Inc.
WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: 15 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Three Must-Have Capabilities for Managing Enterprise Desktop Environments
sponsored by Bit9, Inc.
WHITE PAPER: Today, more than ever, businesses rely on a dependable desktop and laptop environment to drive revenues and growth. This whitepaper will discuss the three must-have principles that represent the most fundamental components that every IT organization must employ to realize a winning desktop management strategy.
Posted: 10 Jun 2009 | Published: 10 Jun 2009

Bit9, Inc.

Manager's Guide to Oracle Cost Containment
sponsored by EnterpriseDB Corporation
WEBCAST: This Webcast explores a variety of cost containment strategies for IT, as well as potential risk and reward scenarios.
Posted: 19 May 2009 | Premiered: Jun 11, 2009, 14:00 EDT (18:00 GMT)

EnterpriseDB Corporation

Delivering ROI with Enterprise Social Computing
sponsored by NewsGator
WHITE PAPER: This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency
Posted: 08 May 2009 | Published: 01 Apr 2009

NewsGator

SharePoint E-Zine Volume 9: Rediscovery, Research and Prediction in SharePoint Search
sponsored by SearchWinIT
EZINE: In this month's issue of SharePoint eZine, you'll learn how indexing content creates a search environment that gives users information as they need it, how to maintain your SharePoint governance documents while keeping them current, and how setting guidelines for site provisioning gives flexibility for users and helps manage growth.
Posted: 15 Apr 2009 | Published: 15 Apr 2009

SearchWinIT

Making Web 2.0 Work for Your Enterprise: Internal Deployments
sponsored by Oracle Corporation
WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

Tying the Shop Floor to the ERP System
sponsored by Plex Systems
WHITE PAPER: ERP on the Shop Floor is as critical to the viability of the enterprise as any component in the execution of manufacturing. High performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs, streamlining operations and improving customer satisfaction.
Posted: 31 Mar 2009 | Published: 31 Mar 2009

Plex Systems

Sole Technology Skates Past Reporting Obstacles with Business Objects
sponsored by SAP
CASE STUDY: Read this case study and see why Sole Technology purchased BI from Business Objects. Sole Technology was struggling with getting data into the hands of people that needed it, when they needed it, to make better business decisions. Business Objects supplied them with the means to retrieve their data and disperse it to the right people.
Posted: 31 Mar 2009 | Published: 04 Jun 2008

SAP

Case Management: Combining Knowledge with Process
sponsored by Singularity
WHITE PAPER: Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.
Posted: 16 Mar 2009 | Published: 16 Mar 2009

Singularity

Significant and Sustained: Cutting Costs While Achieving Better Performance
sponsored by Accenture
BROCHURE: The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
Posted: 18 Feb 2009 | Published: 18 Feb 2009

Accenture

Presentation Transcript: Databases - When it pays to invest
sponsored by Oracle Corporation
PRESENTATION TRANSCRIPT: In today's economic environment, it is imperative that companies begin addressing ways to manage all information assets in an integrated, holistic way. Philip Howard, Research Director for Bloor Research, and Chris Baker, Senior Vice President at Oracle, discuss best practices for obtaining a fully integrated Enterprise Data Management platform.
Posted: 13 Feb 2009 | Published: 13 Feb 2009

Oracle Corporation
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KNOWLEDGE MANAGEMENT DEFINITION (continued): …  information have changed that; many enterprises now have some kind of knowledge management framework in place.Knowledge management involves data mining and some method of operation to push information to users. Some vendors are offering products to help an enterprise inventory and access knowledge resources. IBM's Lotus Discovery Server and K-Station, for example, are products advertised as providing the ability to organize and locate relevant content and expertise required to address specific business tasks and projects. They are said to be able to analyze the relationships between content, … 
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