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TechExcel

6 Matches
Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
WHITE PAPER:This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: 19 Aug 2008 | Published: 19 Aug 2008
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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk
sponsored by TechExcel
WHITE PAPER:TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.
Posted: 19 Aug 2008 | Published: 19 Aug 2008
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Integrated Solutions for Defect and Project Tracking
sponsored by TechExcel
WHITE PAPER:This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market.
Posted: 05 Jun 2008 | Published: 05 Jun 2008
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Improve Test Productivity and Product Quality through Test Management
sponsored by TechExcel
WHITE PAPER:QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals.
Posted: 12 Mar 2007 | Published: 01 Mar 2007
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Apply the ITIL Framework with Confidence
sponsored by TechExcel
WHITE PAPER:This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements.
Posted: 12 Mar 2007 | Published: 01 Mar 2007
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Knowledge-centric Application Lifecycle Management
sponsored by TechExcel
WHITE PAPER:Achieve knowledge-centric application lifecycle management (ALM) in your organization for seamless knowledge transfers and ensure that the best processes and method are used during each phase of project development.
Posted: 01 Sep 2006 | Published: 01 Sep 2006
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