Dropbox Controls Spending with ServiceNow & Genpact

Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. The company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency. Key results include:

50%+ faster procurement cycle
1,000+ processes automated
99%+ compliance

This case study details Dropbox's challenges, solutions, and benefits of transforming procurement into a strategic asset. Read the full case study to learn how ServiceNow and Genpact enabled Dropbox to optimize purchasing, unlock savings, and equip employees to maximize productivity.

Vendor:: ServiceNow and Genpact
Posted:: Apr 8, 2024
Published:: Apr 8, 2024
Format:: PDF
Type:: Case Study

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