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IT Services Reports
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Be Afraid of Your Shadow: What Is Shadow IT? And How to Reduce It
sponsored by Globalscape
WHITE PAPER: Are you sure that employees are only using IT-sanctioned ways of transferring data? If the answer is "no," then your sensitive data may be vulnerable. In this guide from Globalscape, you'll learn: what shadow IT is and its drawbacks, how to identify signs of a shadow IT problem, how to reduce shadow IT, and more.
Posted: 07 Nov 2016 | Published: 31 Oct 2016

Globalscape

Enabling Industry 4.0 Through Intel and Advantech IoT Solutions
sponsored by Intel
VIDEO: Tune into this webinar to enable industry 4.0 with a three-layer IoT architecture that will collect and analyze massive volumes of raw data to enable manufacturers to reach new levels of factory automation and streamline development.
Posted: 07 Nov 2016 | Premiered: 12 Oct 2016

Intel

Opportunities and Risks in 5 Global Outsourcing Locations
sponsored by NTT America, Inc.
EBOOK: This e-guide explores some of the key trends impacting 5 important global IT outsourcing locations. Access now to uncover these trends, and learn how they are affecting regions like the United States, Brazil and Colombia, China, and more.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

NTT America, Inc.

The Platform Transformation: How IoT Will Change IT and When
sponsored by PTC
EBOOK: This O'Reilly Media report explores key considerations for future-proofing elements of the IT stack and smoothing the transition to IoT components. Discover how IoT initiatives are expected to affect various layers of the IT stack, including data management, APIs, IoT apps, analytics, and more.
Posted: 07 Nov 2016 | Published: 17 Aug 2016

PTC

Conducting an IBM IT Economics Study: Frequently Asked Questions
sponsored by IBM
RESOURCE: In today's fast-paced environment, every business needs a cost-effective IT infrastructure. Download this resource to learn how to conduct an IT economics workshop for your enterprise, which produces a detailed assessment of your existing IT tools, and offers recommendations to reduce spending.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

IBM

Gaining Support for ITAM: Improve IT Operations Through Data Curation
sponsored by BDNA
VIDEO: Tune into this webinar to learn how to enforce enterprise-wide data consistency and improve IT operations with robust ITAM that transforms multi-source data into actionable business insight.
Posted: 03 Nov 2016 | Premiered: 31 Jul 2016

BDNA

Gain Radical IT Simplicity Using Infrastructure Automation
sponsored by NetApp
DATA SHEET: Discover a converged automation tool that boosts business agility by accelerating configuration of all infrastructure components for simplified deployment. Learn about an infrastructure that has the flexibility to scale the data center in any dimension and offers quicker desktop virtualization.
Posted: 03 Nov 2016 | Published: 03 Nov 2016

NetApp

IDC Report: A Roadmap to the Dynamic Digital Enterprise
sponsored by Optus
ANALYST REPORT: It's key to transform your enterprise into an agile one by crafting a forward-looking, digital-centric business strategy. In this IDC report, you'll explore where your peers are with making IT investments, 7 recommendations for a successful digital transformation project, how you can limit associated risks, and more.
Posted: 03 Nov 2016 | Published: 30 Sep 2016

Optus

IT Service Management Blueprint: No-Fear Legacy ITSM Migrations
sponsored by ServiceNow
WHITE PAPER: Access this white paper to explore how to implement modern, cloud-based ITSM easily and cost-effectively. Discover migration best practices that will help you accelerate your most important services with automation, streamline delivery, create consumer-like service experiences, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

IT Service Management Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
WHITE PAPER: Access this e-book to explore how automating service delivery processes transforms ITSM into a modern, reliable experience that will help you reclaim lost productivity. Plus, uncover useful service automation best practices.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

Simplify, Digitalize, Transform - Mastering the Chaos of Complexity
sponsored by Optus
RESEARCH CONTENT: This IDC report explores the concept of "digital simplification" and how to achieve it. Uncover the 7 key initiatives that can substantially reduce complexity and drive the value of IT, including partner for success, standardize the IT infrastructure, embrace DevOps to drive closer collaboration, and 4 more.
Posted: 01 Nov 2016 | Published: 30 Sep 2016

Optus

Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

7 Key Success Factors for SIAM Transformation
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent process framework for interacting with suppliers, giving end-users a single point of access to critical IT services. Uncover best practices for implementing SIAM and tying your entire service delivery value chain together into one cohesive ecosystem.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

The Ultimate Guide to Windows Server 2016
sponsored by Microsoft
WHITE PAPER: This is your ultimate guide to Windows Server 2016. Read on to drive your organization forward with new layers of security, data center efficiency, and agility in app development by learning to build cloud-native and hybrid apps, improve server density with software-defined infrastructure, and more.
Posted: 28 Oct 2016 | Published: 28 Oct 2016

Microsoft

Improve Cash flow with Service Desk Automation
sponsored by LogicNow
EBOOK: In this e-book, discover how to utilize ticketing software like MSP Service Desk in order to accurately track and analyze tickets using exported data—thereby preventing revenue from slipping through the cracks. Read on to evolve your MSP with consistent cash flow by automating several service desk processes.
Posted: 27 Oct 2016 | Published: 27 Oct 2016

LogicNow

Cloud Archiving: A Guide for MSPs
sponsored by LogicNow
WHITE PAPER: To provide a broader value-added proposition for email archiving, MSPs can discuss cloud capabilities that helps customers mine their emails for insight and enable security monitoring. Learn more about how to offer cloud email archiving as a key part of your service portfolio.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

LogicNow

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by LogicNow
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

LogicNow

VCE VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages
sponsored by Dell EMC and Intel®
WHITE PAPER: This white paper breaks down eight key reasons for the move to hyper-converged appliances, as well as a comparison between these new systems versus the benefits of older BYO systems. Also, engage in the results from a cost analysis and management complexity evaluation aimed to make the decision process easier.
Posted: 20 Oct 2016 | Published: 20 Oct 2016

Dell EMC and Intel®

CW Middle East Oct to Dec 2016
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.
Posted: 17 Oct 2016 | Published: 20 Oct 2016

ComputerWeekly.com

Determining the Business Value of Red Hat CloudForms
sponsored by Red Hat
ANALYST REPORT: Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Red Hat

Cox Automotive Turbocharges Cloud Customer Experience
sponsored by Red Hat
RESOURCE: Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

Cox Automotive Drives On-Time Delivery of IT Resources with Cloud Previsioning
sponsored by Red Hat
CASE STUDY: Discover how to deliver self-service access to, and drive the rapid delivery of, IT resources by adopting IaaS to manage all enterprise cloud infrastructures. Read on to merge multiple data sources with one cloud management platform that will also speed innovation and simplify IT provisioning.
Posted: 12 Oct 2016 | Published: 31 Dec 2015

Red Hat

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Digital Transformation Redefines IT’s Relevance In Small And Midsize Businesses
sponsored by SAP
RESOURCE: Download this resource to discover how IT leadership can regain relevance in a digital era. Learn 4 things IT leaders should do consider when digitally transforming their SMBs, including instruction on how to drive platform-based innovation and transform IT with business acumen.
Posted: 12 Oct 2016 | Published: 31 Aug 2016

SAP
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