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IT Services White Papers (View All Report Types)
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Your Guide to: Tackling the Top 3 IT Service Management Challenges
sponsored by ServiceNow
WHITE PAPER: There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

ServiceNow

Orchestration For Modern IT: Helping IT Accelerate Business
sponsored by ServiceNow
WHITE PAPER: View this white paper to learn how orchestration can help manage the cloud and accelerate your business.
Posted: 27 Mar 2015 | Published: 01 May 2013

ServiceNow

IT Hosting Perspective in the Midmarket
sponsored by Vision Solutions
WHITE PAPER: This white paper provides some insight into how providers can create optimized IT hosting for the modern environment.
Posted: 26 Mar 2015 | Published: 31 Dec 2013

Vision Solutions

How to Create a Successful Cloud Computing Strategy For Your Business
sponsored by IBM
WHITE PAPER: This white paper explains how to create a proactive, effective approach to cloud computing and why it can help set your business on the path to success.
Posted: 25 Mar 2015 | Published: 30 Sep 2014

IBM

Higher Education IT Challenges: Three Axes of Optimization for Higher Service Efficiency
sponsored by Efficientip
WHITE PAPER: This exclusive white paper explains three axes of optimization for higher service efficiency in higher education and other enterprises with complex networking needs. Read more to learn about one solution to all of your complex network infrastructure needs.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

Agile Network Management: Boost Productivity with Automation
sponsored by Efficientip
WHITE PAPER: This exclusive white paper reveals how one solution can automate network administration tasks, saving your company money and allowing IT professionals to spend more time on bigger issues. Read more to learn how you can boost security, accountability, compliance and productivity with one simple solution.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

Managed Services Pricing Guide (USD)
sponsored by N-able Technologies
WHITE PAPER: This white paper reviews the managed service provider market and provides specific pricing structures so that you can start to build monthly recurring revenue. Read more to learn how you can make the transition to a more stable service structure.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

N-able Technologies

The normalisation of Cloud in Hybrid Market
sponsored by Vision Solutions
WHITE PAPER: Download this exclusive report to discover how much cloud services can be expected to increase, key impediments to cloud adoption, predictions for cloud computing in 2015, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

Vision Solutions

So Many Choices: Get Insider Info on Today's Hottest ITSSM Tools
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Get an insider's look with this rich white paper, which demonstrates the pros and cons of today's hottest ITSSM tools. After learning the strengths and weaknesses of a variety of programs from an unbiased source, I&O managers will have the right information to better support the production environment.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

FrontRange Solutions Inc.

Moving to the Cloud? How A Managed Services Provider Can Help
sponsored by Rackspace
WHITE PAPER: Access this expert resource to learn how a managed services provider can help you on your move to the cloud. You'll get insight into how managed service providers can help you with product selection, scalability, and shifting workloads to the cloud as well as ensuring cloud security.
Posted: 20 Mar 2015 | Published: 27 Oct 2014

Rackspace

Better Manage Your BYOD Program
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper provides indispensible advice on how to select device specifications for BYOD, how to streamline management, and more.
Posted: 11 Mar 2015 | Published: 31 Oct 2014

Dell, Inc. and Intel®

What Can Cloud Computing Do For Your Organization?
sponsored by SimpliVity
WHITE PAPER: The following white paper explores how cloud computing transforms IT organizations into IT-as-a-Service organizations allowing for innovation, agility, cost economics, and increased time to market. Read now to learn how else this technology can benefit your organization.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

SimpliVity

Unwelcome surprises: The 6 hidden costs of cloud IT services
sponsored by Intermedia.Net
WHITE PAPER: Access the following white paper to uncover the 6 hidden costs of cloud IT services.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Intermedia.Net

CA Cloud Service Management data sheet
sponsored by CA Technologies.
WHITE PAPER: Access this resource to learn the benefits and results of a next generation set of service management tools. You'll learn how these tools provide a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short.
Posted: 25 Feb 2015 | Published: 29 Aug 2014

CA Technologies.

Avoid Paying Today for Systems You’ll Need Tomorrow
sponsored by HP India
WHITE PAPER: This white paper examines a flexible investment strategy IT strategy that can eliminate the need to front-load IT investments by aligning usage with payments.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

HP India

Smarter IT – Optimize IT Delivery, Accelerate Innovation
sponsored by IBM
WHITE PAPER: Access this informative resource to learn how you can optimize your IT delivery to accelerate innovation—regardless of whether it's on-premise, in the cloud, or hybrid operations.
Posted: 23 Feb 2015 | Published: 31 Oct 2014

IBM

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Growing Complexities in Cloud Computing
sponsored by CloudHealth Technologies
WHITE PAPER: Legacy IT service management (ITSM) tools designed for on-premise data centers aren't effective for managing cloud centric applications and infrastructures. Companies are adopting multiple open source and point systems to manage specific aspects of their cloud infrastructure. This white paper describes how ITSM suites are changing.
Posted: 16 Feb 2015 | Published: 15 Jan 2015

CloudHealth Technologies

A Five Step Manifesto for Successful IT Modernization
sponsored by Colt IT Services
WHITE PAPER: This white paper discusses five critical steps modern CIOs need to take in order to overcome the process- and culture-oriented challenges faced when attempting to modernize IT environments.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

Colt IT Services

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

IBM

Why Outsourcing CRM Doesn't Mean That You Can Outsource Data Protection
sponsored by BitGlass
WHITE PAPER: This white paper explains why enterprises utilizing cloud applications like Salesforce should consider investing in a cloud access security broker, which restores data protection and visibility to your IT team while respecting user privacy.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

BitGlass

Your Guide to Achieving IT Service Excellence
sponsored by LabTech Software
WHITE PAPER: This extensive white paper dives into how you can meet and exceed customer expectations to ensure customer retention as a managed service provider.
Posted: 30 Jan 2015 | Published: 15 Dec 2014

LabTech Software

Learn About Each Module of the Allgress Insight Risk Management Suite
sponsored by Allgress
WHITE PAPER: This white paper introduces a risk management suite that enables security professionals to apply business context to security and compliance management. It also empowers business stakeholders to make informed investment decisions that align with top business priorities.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

Allgress

The 15 MDM Providers That Matter Most, and How They Stack Up
sponsored by Symantec Corporation
WHITE PAPER: In this white paper, Forrester identifies, evaluates, and compares the 15 foremost MDM providers, detailing how well each vendor fulfills key requirements and where each provider stands in relation to the others.
Posted: 08 Jan 2015 | Published: 30 Sep 2014

Symantec Corporation

Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options
sponsored by Symantec Corporation
WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
Posted: 08 Jan 2015 | Published: 10 Jun 2013

Symantec Corporation
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