WHITE PAPER:
The SCA specifications define a programming model for assembling software services in a service-oriented architecture that offers great flexibility and agility.
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
A key challenge for those starting a CMDB project is how to define and document detailed requirements that are both appropriate and achievable. This white paper provides expert tips and a template for crafting detailed CMDB project requirements.
WHITE PAPER:
This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services.
WHITE PAPER:
Learn how the capability maturity model for services (CMMi) has evolved out of a software maturity model to share common abilities with ITIL across software development and services to bridge business and IT gaps.
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