IT Services

WHITE PAPER: IBM describes how implementing cloud computing internally across six departments increased efficiency and decreased expenses.

Posted: 14 Jun 2013 | Published: 14 Jun 2013

WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.

Posted: 14 Jun 2013 | Published: 06 Jun 2013

WHITE PAPER: This report examines the area of IT services operations and shows the relationship it holds to mobile device management.

Posted: 10 Jun 2013 | Published: 10 Jun 2013

WHITE PAPER: This brief resource demonstrates how IT executives can achieve unparalleled visibility into their virtualized infrastructures in order to troubleshoot performance issues quickly and effectively.Read now to learn how you can attain real-time insight into the underlying virtualized environment, including capacity and resource utilization.

Posted: 23 May 2013 | Published: 23 May 2013

WHITE PAPER: Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.

Posted: 17 May 2013 | Published: 31 Dec 2011

WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business.

Posted: 08 May 2013 | Published: 31 Aug 2012

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.

Posted: 06 May 2013 | Published: 26 Jun 2012

WHITE PAPER: If you're looking to improve your delivery of business services or core applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a database and middleware automation (DMA) tool.

Posted: 06 May 2013 | Published: 28 Feb 2013

WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.

Posted: 02 May 2013 | Published: 02 May 2013

WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price.  Read this paper to learn the 6 keys to expand your business with untapped small business market.

Posted: 24 Apr 2013 | Published: 24 Apr 2013

WHITE PAPER: Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.

Posted: 17 Apr 2013 | Published: 17 Apr 2013

WHITE PAPER: Explore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction.

Posted: 17 Apr 2013 | Published: 17 Apr 2013

WHITE PAPER: This white paper is an essential resource for companies that are evaluating or investing in service desk software.

Posted: 16 Apr 2013 | Published: 16 Apr 2013

WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.

Posted: 09 Apr 2013 | Published: 31 Jan 2013

WHITE PAPER: Forward-thinking IT departments are working together with cloud providers to integrate PaaS and IaaS models for a next-gen IT as a Service strategy. Realize the advantages of this unified cloud approach and learn about an advanced platform for deploying ITaaS environments.

Posted: 04 Apr 2013 | Published: 04 Apr 2013

WHITE PAPER: Read this whitepaper to discover Forrester Research's take on one particular identity and access management solution that is helping organizations achieve higher productivity and better security.

Posted: 12 Mar 2013 | Published: 31 Oct 2012

WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!

Posted: 04 Mar 2013 | Published: 30 Nov 2012

WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

WHITE PAPER: Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.

Posted: 28 Feb 2013 | Published: 31 May 2012

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

WHITE PAPER: Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.

Posted: 01 Feb 2013 | Published: 01 Feb 2013

WHITE PAPER: Check out this white paper to discover what a hybrid cloud is, how it applies to data backup, and the seven unique benefits of a hybrid cloud platform for SMB data backup.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

WHITE PAPER: This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.

Posted: 28 May 2013 | Published: 06 Mar 2009