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IT Services Reports
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'All-Flash' Based Converged Infrastructure Delivers for High-Performance Mixed Workloads
sponsored by EMC Converged Platforms
PRODUCT OVERVIEW: In this solution brief, you will learn how to accommodate the emergence of mixed, high-performance workloads and third-platform applications with an 'all-flash' based converged infrastructure. Read on to leverage rich-data services like in-line deduplication, storage compression, and automated load balancing to deliver scale-out performance.
Posted: 10 Feb 2016 | Published: 31 Dec 2015

EMC Converged Platforms

Data Center in a Flash: An All-Flash Converged Infrastructure Starter Guide
sponsored by EMC Converged Platforms
PRODUCT OVERVIEW: Is your organization prepared to meet the evolving expectations of a tech-savvy, mobile workforce? In this brief guide, you will access the features of several all-flash converged infrastructure starter kits, for IT departments looking to increase their flexibility and enhance service delivery.
Posted: 08 Feb 2016 | Published: 08 Feb 2016

EMC Converged Platforms

Gaining Cloud Efficiencies for Northern Ireland
sponsored by Hewlett-Packard Enterprise
VIDEO: In this video case study, explore how the public sector in Northern Ireland was able to meet the growing complexity of computing needs by partnering with HPE Helion. Inside, see how they are now able to effectively scale their computing power needs, enable efficient data access to everyone, and save big on infrastructure costs.
Posted: 04 Feb 2016 | Premiered: 04 Feb 2016

Hewlett-Packard Enterprise

IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

Core Components of Providing Managed Services
sponsored by ConnectWise
EGUIDE: In this three-part expert e-guide, explore the ins-and-outs of a well-rounded managed services business. Learn how to explain pricing to customers, the array of benefits that come with providing managed services, and what the core deliverables are for any MSP.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

ConnectWise

Combine SAP HANA Tailored DataCenter Integration with the Power of Convergence
sponsored by IBM
WHITE PAPER: With the volume of business data growing exponentially—there is a need to store, search, and analyze data in real-time to keep competition at bay. This white paper details how combining SAP HANA software and an integrated infrastructure solution can support the analysis of data from SAP within seconds.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by IBM
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

Pricing E-book: 5 Proven Tips for Maximizing Profits with BPM
sponsored by ConnectWise
WHITE PAPER: In this white paper, discover 5 best practices for determining a price-point to maximize profitability, including: know the difference between cost and value, prove your worth, and 3 more. Additionally, learn how a business management platform can assist you in putting these best practices to work.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Using IT to Streamline Application Development Operations
sponsored by Magenic
WHITE PAPER: This resource discusses how a business architect can improve user experiences for applications. Discover key tips for quality assurance that can help you meet increasing customer demands.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magenic

Sensible one-page thoughts on performance: The position of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, offers his thoughts on where companies should position IT in their organisations.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

ComputerWeekly.com

The Six Key Inflection Points You Can't Ignore in IT Infrastructure and Operations
sponsored by NetEnrich
VIDEO: In this webcast, Raju Chekuri, CEO of NetEnrich, addresses the constantly shifting landscape of IT and several best practices that will help you excel at meeting your specific IT demands. Tune in now to discover and solve the 6 key challenges faced when optimizing your operations for the cloud.
Posted: 07 Dec 2015 | Premiered: 17 Aug 2015

NetEnrich

Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

NNIT Embraces Automation to Transform Service Delivery
sponsored by Hewlett-Packard Enterprise
CASE STUDY: In this case study, learn how cloud-based service automation enabled a Danish IT service provider to reduce costs, improve delivery times, and move into new markets.
Posted: 17 Nov 2015 | Published: 31 May 2014

Hewlett-Packard Enterprise

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper analyzes a modern service management platform, discussing how new IT trends have forced service management to change.
Posted: 28 Aug 2015 | Published: 31 Mar 2015

ServiceNow

Improve Quality of Care with All-Flash Storage in EHR
sponsored by Pure Storage
WHITE PAPER: With the introduction of all-flash storage technology, mission-critical healthcare applications such as EHR and VDI can experience unparalleled performance and availability. Read now to learn how you can take advantage of all-flash storage to enable improvements in patient care and clinical efficiencies.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Pure Storage

CW Nordics February 2016: Saab's Leviathan Challenge
sponsored by ComputerWeekly.com
EZINE: The Nordic region is often described as a region that is leading the way in terms of the use of modern IT. The region needs IT to make up for factors such as having a small population, with many isolated communities. So IT both helps the region punch above its weight in business and enables its residents to receive services effectively.
Posted: 09 Feb 2016 | Published: 10 Feb 2016

ComputerWeekly.com

CW Europe – Forecast: Cloudy with Dry Spells
sponsored by ComputerWeekly.com
EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage.
Posted: 09 Feb 2016 | Published: 08 Feb 2016

ComputerWeekly.com

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal

Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

ComputerWeekly.com

Computer Weekly – 27 October 2015: Blockchain Sparks Change in Banking Industry
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, find out why blockchain, the technology that underpins bitcoin, is making waves in the banking sector. Also learn why EasyJet says digital is increasingly important for airlines, and take a look at the forces driving digital disruption and why some sectors are changing faster than others.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

ComputerWeekly.com

5 steps to aligning IT to the needs of your organization
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

CISCO & INTEL® XEON® PROCESSOR
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