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Customer Support Centers Reports
Danish MSP datacompagniet Makes Smooth Transition to Managed Services with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to break into new areas including cloud, MDM, and more.
Posted: 14 Aug 2015 | Published: 14 Aug 2015

Solarwinds N-able

IT hiring activity and salary changes for 2010
sponsored by
WHITE PAPER: Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.
Posted: 21 Oct 2011 | Published: 15 Feb 2011

IT jobswatch – trends in media IT recruitment
sponsored by
WHITE PAPER: This quarters figures compiled by show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015


The Importance of Operational Excellence for IT Service Providers
sponsored by Datapipe
WHITE PAPER: In the following white paper, learn how managed IT services providers can help IT decision makers free up their time to focus on important processes that move the business forward. Read on to uncover what characteristics are necessary to have in a MSP that can provide trustworthy and valuable services for years to come.
Posted: 24 Sep 2015 | Published: 24 Sep 2015


Cloud-Enabled ITaaS: Growing Your Business in the Cloud
sponsored by Dell, Inc.
WHITE PAPER: This white paper advises you on how to get started and grow your cloud service quickly, while minimizing capital and operating costs, as well as risk. Read on here to key into cloud-enabled features.
Posted: 14 Aug 2015 | Published: 31 Mar 2015

Dell, Inc.

SeaFair IT Gains Global Reach From SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study shows how one managed service provider (MSP) was able to easily connect its global branches through automation. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Solarwinds N-able

Top five tips for avoiding automation mistakes
sponsored by Cisco Systems, Inc.
EBOOK: Automation is sometimes seen as a cure-all for IT departments looking to cut costs, but IT pros who implement this technology need to be sure they apply it correctly to really save money. Find out which mistakes are common when it comes to implementing automation.
Posted: 16 Jun 2011 | Published: 01 Jun 2011

Cisco Systems, Inc.

Turning Cost Centers Into Dynamic Technology Assets
sponsored by HP
WHITE PAPER: This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation.
Posted: 09 Nov 2011 | Published: 09 Nov 2011


IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

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