Customer Support Centers Multimedia

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Jun 19, 2013

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Customer Support Centers

Customer Support Centers Multimedia (View All Report Types)

Data Center Services from HP Enterprise Services sponsored by Hewlett-Packard Limited VIDEO: HP offers solutions that scale services to meet your business needs. Access this video to find out how HP can help you and your data center increase flexibility and lower operating costs today. Posted: 28 Aug 2012 \| Premiered: 28 Aug 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

Webinar: Why BPO American Support Chose a Cloud Contact Center sponsored by Five9 VIRTUAL SEMINAR: In this in-depth webcast, discover the top seven reasons why American Support, a leading outsourced contact center company, chose the cloud for their contact center and explore the benefits they currently experience from this strategy. Also, learn the most important questions to ask a cloud provider when looking into cloud technology. Posted: 18 Jun 2013 \| Premiered: 11 Jun 2013 TOPICS: Call Center Services \| Call Center Software \| Call Centers \| Cloud Computing \| Cloud CRM \| Contact Center Services \| Contact Center Software \| Contact Centers \| Customer Interaction Services \| Customer Satisfaction \| Customer Service

Octel Dies in 2014, What’s Next? sponsored by AVST VIDEO: Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure. Posted: 29 Mar 2013 \| Premiered: 25 Jan 2013 TOPICS: Call Centers \| Communications Software \| Communications Systems \| Email \| Email Software \| Fax Software \| IP Telephony \| Mobile Workers \| PBX \| TDMA \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Software

Network Evolution University: Video Conferencing and Collaboration sponsored by SearchUnifiedCommunications.com VIRTUAL ENVIRONMENT: In this classroom, our experts examines how desktop video is enabling the focus on collaboration, best practices for using desktop video, and policies to manage its use and protect the network. Posted: 19 Mar 2013 \| Premiered: 19 Mar 2013 TOPICS: Collaboration \| Contact Centers \| High Availability \| Mobile Workers \| Network Architectures \| Remote Users \| Social Computing \| Social Networking \| Telecommuting \| Unified Messaging \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems \| Virtual Offices \| Web Conferences

Bringing Personalized Financial Services to Farmers sponsored by Cisco Systems, Inc. VIDEOCAST: In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee. Posted: 26 Jun 2008 \| Premiered: Jun 26, 2008 TOPICS: Contact Centers \| CRM \| Customer Service \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Systems

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Strategies for Healthcare Transformation: Leveraging Interoperability and Informatics across Healthcare IT Initiatives sponsored by InterSystems Corporation WEBCAST: During this webinar we'll discusses how Health Information Exchange is becoming an integral component in the healthcare industry's transformation to deliver high-quality, value-based care. Posted: 12 Mar 2013 \| Premiered: Mar 12, 2013 TOPICS: EHR (Electronic Health Records) \| Health Care Applications Software \| Health Care Industry \| Health Care Networking \| Health Care Software \| IT Best Practices \| IT Infrastructure \| IT Management \| Medical Practice Management \| Medical Records Management \| Medical Software

IDC Discusses Reduced Costs and Improve Asset Utilization with Vblock sponsored by VCE WEBCAST: This video introduces key strategies for reducing costs while boosting asset utilization, and presents the value of converged infrastructure systems. Posted: 11 Apr 2013 \| Premiered: Apr 11, 2013 TOPICS: Converged Networks \| Data Center Management \| IT Management \| Network Management \| Server Management \| Storage Management \| Systems Management

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