All resources sponsored by:

Pangea Systems

8 Matches
It's Time to Mothball Traditional ITSM Approaches
sponsored by Pangea Systems
EGUIDE:In the following expert e-guide from SearchCIO.com, learn how ITSM needs to evolve in order to remain business-aligned, operationally controlled and cost-effective.
Posted: 15 Oct 2014 | Published: 15 Oct 2014
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Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE:This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014
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Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER:This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012
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Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER:This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010
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Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER:This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014
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Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER:This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014
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Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER:This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014
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Choose the Service Desk Delivery Model that Makes Sense
sponsored by Pangea Systems
WHITE PAPER:This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business.
Posted: 20 Jun 2014 | Published: 31 Dec 2012
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