Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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Optimizing Service Delivery in the Cloud
sponsored by CA Technologies.
WHITE PAPER:
Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.
Posted: 07 May 2012 | Published: 07 May 2012
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Cut Coding for Faster Service Desk Deployments
sponsored by Nimsoft, Inc.
WHITE PAPER:
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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IT jobswatch - opportunities in retail
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Technology Industry Survey2012
sponsored by ComputerWeekly.com
WHITE PAPER:
Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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ManageIQ Enterprise Cloud Management: A unified management solution for deploying and managing highly reliable, secure and elastic cloud services within your enterprise
sponsored by ManageIQ
WHITE PAPER:
This essential resource explores how a unified cloud management platform can help you monitor, optimize and streamline IT operations to accelerate service delivery and maximize resource utilization.
Posted: 08 May 2012 | Published: 08 May 2012
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Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability
sponsored by Juniper Networks, Inc.
WHITE PAPER:
Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.
Posted: 01 May 2012 | Published: 01 May 2012
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CW 500 Club – how organisations are sharing IT services to beat the downturn
sponsored by ComputerWeekly.com
WHITE PAPER:
Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
Posted: 25 Oct 2011 | Published: 25 Oct 2011
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G-Cloud Report: Service Management, Organisation & Governance Approach
sponsored by ComputerWeekly.com
WHITE PAPER:
Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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A Simple Guide to the Efficient Enterprise
sponsored by Dell and VMware
WHITE PAPER:
Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management.
Posted: 14 May 2010 | Published: 14 May 2010
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