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Top 3 Principles for Selling Cloud Services
sponsored by FireHost Inc.
EGUIDE: This exclusive e-guide explores why there is still room for cloud service GRC improvement, while offering the top 3 principles managed service providers (MSPs) should keep in mind to help boost sales revenue.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

FireHost Inc.

Self Service – The 6 Most Important Success Factors
sponsored by USU AG
WHITE PAPER: Access this white paper for the six most important success factors of self-service. Learn how to empower your own customers with these self-service tips.
Posted: 21 Jul 2015 | Published: 21 Jul 2015

USU AG

IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

Top Search Changes in SmartCloud Control Desk 7.5.1
sponsored by IBM
TECHNICAL ARTICLE: This paper offers an overview of the application changes to search in SmartCloud Control Desk 7.5.1, an IT service management (ITSM) solution.
Posted: 08 Jul 2015 | Published: 11 Mar 2014

IBM

An Inside Look into CA Workload Automation
sponsored by CA Technologies.
VIDEO: This video and accompanying demonstration offer an inside look into a workload automation tool that allows you to manage business processes from a single point of control.
Posted: 13 Jul 2015 | Premiered: 13 Jul 2015

CA Technologies.

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

5 Reasons to Buy – Not Build – Backup Capabilities
sponsored by Datto, Inc.
WHITE PAPER: Read this white paper to discover five reasons why buying backup may be a better idea than building your own, and how you can take the first steps in purchasing a reliable backup solution for your clients.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Datto, Inc.

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

How Automated Practices Overcome 3 Challenges of IT Service Management
sponsored by IBM
WHITE PAPER: This exclusive white paper explores 3 major challenges of IT service management and examines how automated practices can potentially overcome these pitfalls.
Posted: 06 Jul 2015 | Published: 31 Dec 2014

IBM

5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able
 
 
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