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May 23, 2013

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Hitting Your Targets with Service Catalog sponsored by ServiceNow WEBCAST: Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently. Posted: 30 Apr 2013 \| Premiered: Apr 30, 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

HP’s Appetising Solution Satisfies the Changing Digital Demand of Hostworks’ Clients sponsored by Hewlett-Packard Limited CASE STUDY: In order to find a scalable virtualized computing system Hostworks, a digital media environment management company, turned to elastic computing to keep up with the unpredictable demand of their users. Read this case study to learn how they evaluated their options and why they chose the system they did. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| Data Center Management \| Data Centers \| IT Services \| Server Virtualization

Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations sponsored by Cherwell WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Building a Business Case for Service Management & Automation sponsored by ServiceNow WEBCAST: Watch this informative resource to discover the importance of service management and automation for IT department efficiency. Posted: 01 May 2013 \| Premiered: Jan 30, 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

IBM® PureFlex™ System: The Future of Datacenter Management sponsored by IBM WHITE PAPER: Read this white paperto learn about an expert integrated system that creates the cohesive infrastructure needed to satisfy evolving business requirements. Posted: 16 Jul 2012 \| Published: 02 May 2012 TOPICS: Cloud Computing \| Cloud Storage Strategy \| Data Center Consolidation \| Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Services

Get value sooner. HP Enterprise Cloud Services for SAP Applications sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget. Posted: 06 Jul 2012 \| Published: 06 Jul 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing

The Value of ITIL® Certification sponsored by Global Knowledge WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Careers \| Certification Programs \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Training \| Training and Educational Services

Succeed in the cloud with service lifecycle management sponsored by Hewlett-Packard Company WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption. Posted: 01 Mar 2013 \| Published: 01 Mar 2013 TOPICS: Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| ITIL

How Private Cloud Can Maximize IT Services sponsored by Dell and VMware EGUIDE: This cloud e-guide offers expert advice on the key differences to consider when weighing public and private cloud models as well as discusses the benefits a private cloud environment can offer your business to maximize IT services. Posted: 06 Mar 2013 \| Published: 06 Mar 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

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