The demand for IT application services has been growing exponentially over recent years. But this growth has happened so quickly that many organizations have been left scrambling to give their users what they want in a timely and efficient manner. Being able to effectively understand, manage, and fulfill IT demands is more important than ever.
Read this white paper to learn how a process-based approach to managing demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
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