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Professional Services Administration Software White Papers (View All Report Types)
Netsurit Moves 12,000 Devices to N-Able
sponsored by Solarwinds N-able
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Solarwinds N-able

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013


Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010


Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Mobile Enterprise Apps: Expert Tips to Eliminate Top Security Risks
sponsored by IBM
WHITE PAPER: In this white paper, learn the key security dangers of mobile apps in the enterprise and discover expert tips on how to eliminate them in your app-driven business.
Posted: 12 Aug 2015 | Published: 12 Aug 2015


How to Build a Mobile App On Time and On Budget, From Design to Download
sponsored by Venice Consulting
WHITE PAPER: This helpful resource explains why you need an app at the center of your mobile strategy to create a direct marketing and engagement channel that can deliver real value to people and generate connection and loyalty.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

Venice Consulting

A Guide to REST and API Design
sponsored by CA Technologies.
WHITE PAPER: Representational State Transfer (REST) is a web architecture style with universal constraints, enabling developers to build interfaces that can be used from nearly any device or operating system. This informative resource is packed with information on leveraging REST and API design to build applications that can last a long time.
Posted: 04 Aug 2015 | Published: 04 Aug 2015

CA Technologies.

Test Automation Made Simple
sponsored by Beyondsoft
WHITE PAPER: In this white paper, learn about a testing automation option that integrates and extends commercial, open-source, and proprietary tools to perform testing across a variety of platforms.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

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