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Professional Services Administration Software White Papers (View All Report Types)
 
Netsurit Moves 12,000 Devices to N-Able
sponsored by Solarwinds N-able
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Solarwinds N-able

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Gartner Market Guide for File Analysis Software
sponsored by Symantec | Veritas
WHITE PAPER: File analysis (FA) enables better information management decisions for unstructured data. Access this market guide for File Analysis software to read about use cases, recommendations, and vendor comparisons.
Posted: 18 Jun 2015 | Published: 23 Sep 2014

Symantec | Veritas

What the Mobile Customer Service Experience Should be
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: In this white paper you will discover the key to excelling in customer service, with particular attention paid to reaching customers through mobile devices. Read now to devise your own mobile customer service strategy and uncover how to design an app that will add value to any customer relationship.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Interactive Intelligence, Inc.

11 Questions to Ask Before Embarking on Your Next Business Application Project
sponsored by Mendix
WHITE PAPER: In this guide, you'll learn 11 critical questions to ask before starting your next app delivery project, from "Build or buy?" to "How do I ensure a great user experience?".
Posted: 24 Jul 2015 | Published: 31 Dec 2014

Mendix

The IT Executives Guide to the New Enterprise App World
sponsored by Mendix
WHITE PAPER: This white paper presents ten essential rules to follow in today's app development landscape.
Posted: 22 Jul 2015 | Published: 31 Dec 2014

Mendix
 
 
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