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Professional Services Administration Software White Papers (View All Report Types)
 
Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

6 Benefits of Managing Projects on Salesforce
sponsored by FinancialForce
WHITE PAPER: In this guide, uncover how you can combine your Salesforce CRM with a cloud-based Professional Services Automation (PSA) application to achieve 6 key benefits that can drive project success.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

FinancialForce

Effectively Balancing DevSecOps
sponsored by Flux7
WHITE PAPER: As app development becomes more agile, security can get left in the dust – and conversely, if security and testing takes too long, it can decelerate the app lifecycle and impede organizational agility. Learn how to enables DevSecOps with security automation for AWS and cloud-based development environments.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Flux7

Availability and Risk Avoidance for the Software-Defined Data Center
sponsored by Veeam Software
WHITE PAPER: Users demand access to information and applications at any given time from anywhere and any device, without tolerance for downtime or data loss. Access this white paper to learn how to keep your software-defined data center up and running at all times with backup and replication that won't leave you in the dark like legacy tools.
Posted: 01 Jun 2017 | Published: 16 Aug 2016

Veeam Software

How to Leverage Crowdsourced Testing to Ship Better Mobile Apps
sponsored by Rainforest QA Inc.
WHITE PAPER: Discover how to move beyond traditional mobile testing by using a crowdsourced mobile testing platform, combined with targeted testing automation. Learn how to easily execute a large number of tests at scale with AI-enhanced crowdsourced testing.
Posted: 08 Aug 2017 | Published: 08 Aug 2017

Rainforest QA Inc.

Continuous Delivery: Deliver Software More Quickly with Jenkins Pipeline
sponsored by Cloudbees
WHITE PAPER: The path to continuous delivery (CD) starts by modeling and automating the software delivery pipeline. Learn how to map the complex flows of CD and foster a DevOps culture with Jenkins Pipeline.
Posted: 17 Jul 2017 | Published: 31 Dec 2016

Cloudbees
 
 
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