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Professional Services Administration Software White Papers (View All Report Types)
Netsurit Moves 12,000 Devices to N-Able
sponsored by Solarwinds N-able
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Solarwinds N-able

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013


Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010


Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


12 Vital Considerations for Building a Business Case for a Mobile Application Platform
sponsored by Red Hat
WHITE PAPER: In this helpful resource, you'll discover how a mobile application platform can help your enterprise to transform a handful of tactical mobile apps into a more strategic, centralized approach to mobility.
Posted: 14 Aug 2015 | Published: 14 Aug 2015

Red Hat

Mobile Infrastructure Services Review, Q3 2015
sponsored by Kony
WHITE PAPER: In this detailed report from Forrester, learn about 10 significant software and service providers and how they stack up. This resource aims to provide application and development professionals with the information they need to select the right vendor for their mobile infrastructure services demands.
Posted: 24 Sep 2015 | Published: 10 Sep 2015


Mobile Security Threats: Get Ready for 2016
sponsored by CloudMine
WHITE PAPER: This valuable resource will help your organization to bolster your mobile security defenses as you race to adopt new technologies to stay ever-more innovative and agile. View now to discover 6 top mobile security threats, as well as 8 best practices for securing your enterprise mobile apps.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

API Monetization: Unlocking the Value of Your Data
sponsored by CA Technologies.
WHITE PAPER: In this resource, you'll learn how the right API management platform can help you to securely expose your APIs and charge for access to your business data, while providing developers with the information they need to create applications against them.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

CA Technologies.
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