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Professional Services Administration Software White Papers (View All Report Types)
 
Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

6 Benefits of Managing Projects on Salesforce
sponsored by FinancialForce
WHITE PAPER: In this guide, uncover how you can combine your Salesforce CRM with a cloud-based Professional Services Automation (PSA) application to achieve 6 key benefits that can drive project success.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

FinancialForce

Enterprise DevOps: Building a Service Oriented Organization
sponsored by Atos
WHITE PAPER: DevOps is a fluid term, but now we need to nail it down. This white paper settles the definition of DevOps and describes the practices that best support it in creating the right organizational structure and managing the transformation.
Posted: 04 Apr 2017 | Published: 30 Nov 2016

Atos

Using a Better Java: Meet Real-Time Business Imperatives
sponsored by Azul Systems, Inc
WHITE PAPER: This white paper explores how to implement a better Java – one that meets industry standards, accelerates innovation, and makes better use of finite resources. Learn how to build Java apps that scale and improve performance of existing apps without re-coding.
Posted: 07 Jun 2017 | Published: 07 Jun 2017

Azul Systems, Inc

Cost Savings and ROI Enabled by IBM API Connect
sponsored by IBM
WHITE PAPER: The following study conducted by Forrester consulting provides a framework to evaluate the potential financial impact of IBM API Connect on developing new opportunities for developers. Learn how 32 IBM users fared with accelerating development and time to market.
Posted: 21 Jun 2017 | Published: 28 Feb 2017

IBM

Unblocking the Environment Logjam with a DevOps Approach
sponsored by Contino
WHITE PAPER: This white paper explores how to resolve environment-related issues for Agile development and reduce delivery times for high quality software. Learn how to improve efficiency and get to market faster with a DevOps approach.
Posted: 02 Jun 2017 | Published: 02 Jun 2017

Contino
 
 
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