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Professional Services Administration SoftwareWhite Papers (View All Report Types)
 
Five Services to Grow Your Business
sponsored by ConnectWise
WHITE PAPER: What's your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands.  The last thing you want is to lose a client because you don't offer a certain service.  So what services are clients asking for in 2013?  Download this eBook to keep you ahead of the curve.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

ConnectWise

Netsurit Moves 12,000 Devices to N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

N-able Technologies

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

SDN meets the real-world: implementation benefits and challenges
sponsored by Nuage Networks
WHITE PAPER: From little more than a research project a decade or so ago, SDN has become one of the biggest trends in the data center, and for good reason.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

Nuage Networks

Application Deployment and Release: Technology Coordinates All Moving Parts
sponsored by Automic
WHITE PAPER: Application releases now span every department of the business, and require a significant amount of effort to coordinate. This whitepaper considers technology that automates application releases, and the benefits seen by companies that have implemented a solution like this one.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

Automic

The SAP System Copy Process: The Benefits of Automation
sponsored by Automic
WHITE PAPER: SAP does not provide the necessary tools out-of-the-box to automate and handle the copy process correctly. This white paper discusses the benefits of automating the SAP copy process, and the results companies can expect from streamlining the process.
Posted: 05 Sep 2014 | Published: 05 Sep 2014

Automic
 
 
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