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IT Services White Papers (View All Report Types)
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Cloud Brokerage Model Reshapes IT Service Delivery
sponsored by Dell, Inc.
WHITE PAPER: Access this white paper to get 8 tips for unified cloud management to help simplify cloud adoption and ensure that you don't run into the common challenges of cloud computing.
Posted: 28 Oct 2014 | Published: 28 Oct 2014

Dell, Inc.

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

99.9999 Percent Data Availability
sponsored by Hewlett-Packard Company
WHITE PAPER: The Get 6-Nines Guarantee Program provides a set of specific best practices for maintaining 99.9999 percent availability for mission-critical applications. Read on to find out how to achieve uninterrupted access to your storage data and meet the needs of your workloads.
Posted: 16 Oct 2014 | Published: 31 Jul 2014

Hewlett-Packard Company

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

Journey to IT-as-a-Service Powered by Software-Defined Data Centers: An Executive Summary
sponsored by VMware, Inc.
WHITE PAPER: Business demands today are 24/7. This exclusive whitepaper explores the role IT-as-a-Service can play in meeting these demands.
Posted: 08 Oct 2014 | Published: 12 Sep 2013

VMware, Inc.

VMware IT Business Management Suite: A Fact-Based Approach to Run IT Like a Business
sponsored by VMware, Inc.
WHITE PAPER: Access this white paper to learn more about a business management suite that provides transparency and reduces the costs of IT services while also improving quality.
Posted: 08 Oct 2014 | Published: 30 Sep 2013

VMware, Inc.

Private Cloud in the Hybrid Cloud Era: The Critical Choices Driving Business Value and Agility
sponsored by IBM
WHITE PAPER: This informative whitepaper explores the role of the private cloud in the hybrid cloud era – discussing strategies for increased cloud service agility and performance.
Posted: 07 Oct 2014 | Published: 21 May 2014

IBM

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 07 Oct 2014 | Published: 01 Feb 2014

IBM

Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

The Future of IT Infrastructure in the Professional Services Industry
sponsored by Sungard
WHITE PAPER: This white paper shares insights gathered from the professional services sector into the future of IT infrastructure and its impact on the industry.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Sungard

The Rise of Platform as a Service
sponsored by Sungard
WHITE PAPER: In this white paper, learn about the rise and improvements of IT outsourcing and how platform as a service (PaaS) not only frees your admins from maintenance tasks, but also provides a unified view into systems and operations. Read on now to learn how applications, services, and securities can increase in efficiency through outsourcing management.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

Gaining Business Agility in the Cloud Through Smarter Sourcing
sponsored by Sungard
WHITE PAPER: This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

Thinking About Cloud Workload Migration? Look No Further
sponsored by Sungard
WHITE PAPER: This white paper explains the advantages that cloud migration offers to businesses today, as well as the options that exist for companies looking to take this critical next step.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Sungard

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

Simplifying Cloud Management and Data Center Automation
sponsored by IBM
WHITE PAPER: Download this exclusive whitepaper now to learn about a flexible orchestration engine that will deliver automation through standardized middleware that will help IT deliver what your business demands.
Posted: 11 Sep 2014 | Published: 17 Apr 2014

IBM

4 Steps to Meet Growing IT Demands
sponsored by Rackspace
WHITE PAPER: In this informative resource, gain critical insights into a new "service broker" model of IT operations that can provide end users with faster service, enable IT teams to undertake more strategic projects, and allow management to see more clearly IT's business contributions.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

Rackspace

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Why the CIO may well become the Chief Innovation Officer
sponsored by Dell, Inc.
WHITE PAPER: Anand Sankaran, President and Global Head of Dell Services Infrastructure and Cloud Computing discusses how cloud transforming IT service delivery and redefining the role of the CIO.
Posted: 13 Aug 2014 | Published: 13 Aug 2014

Dell, Inc.

Five Major Trends for MSPs to Watch
sponsored by N-able Technologies
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

N-able Technologies

The Automation Imperative
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for all MSPs, describing how new strategies for automation can improve the efficiency, productivity, and profitability of your business today.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

N-able Technologies

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.
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