The Future of IT: A Customer First Approach

The Future of IT: A Customer First Approach


The consumerization of IT is changing the way employees want to work – social media, mobile apps, and the cloud allow them to work anywhere, at any time. As a result, IT must adapt its processes and service delivery to cater the work culture to employees’ needs.

Explore this informative whitepaper to learn how IT modernization through social, mobile, and cloud-based apps can enhance workplace efficiency and employee satisfaction through:

  • Simplified, intuitive customer experiences
  • Social-enabled enterprise apps
  • Responsiveness to increased internal customer demands
  • And more
BMC Software, Inc.
17 Feb 2014
13 Feb 2013
5 Page(s)
White Paper
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