IP Central Office Exchange Service White Papers

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May 22, 2013

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IP Central Office Exchange Service

IP Central Office Exchange Service White Papers (View All Report Types)

Transitioning Traditional Centrex to Hosted IP Centrex sponsored by Verizon and Adtran WHITE PAPER: This white paper will help you to accurately compare traditional Centrex service to Hosted IP Centrex, it will also share critical information to help make your migration from Centrex to VoIP a success. Posted: 05 Mar 2008 \| Published: 01 Jan 2008 TOPICS: Customer Relationship Management \| IP Centrex \| IP PBX \| Quality of Service

Ovum: CIO trends for 2011 sponsored by ComputerWeekly.com WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage. Posted: 21 Oct 2011 \| Published: 21 Feb 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Services

Building Reliable IP Telephony Systems sponsored by Channel Transformation Alliance WHITE PAPER: Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more! Posted: 15 May 2013 \| Published: 31 Aug 2012 TOPICS: IP PBX \| IP Telephony \| PBX \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| VoIP

Getting Started with Cisco Unified Communications Technologies sponsored by Global Knowledge WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! Posted: 07 May 2013 \| Published: 10 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| PSTN \| Switches \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| VoIP

Empowering People on the Move - The Delivery of tomorrow's Business Services sponsored by Cherwell WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| Mobile Device Management \| Mobile Workers

Be a multi-sourced IT services broker sponsored by Hewlett-Packard Company WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business. Posted: 08 May 2013 \| Published: 31 Aug 2012 TOPICS: Application Integration \| Applications Management \| Business Service Management \| Cloud Computing \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services

Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations sponsored by Cherwell WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

7 Essential Benefits of Hybrid Cloud Backup sponsored by Datto, Inc. WHITE PAPER: Check out this white paper to discover what a hybrid cloud is, how it applies to data backup, and the seven unique benefits of a hybrid cloud platform for SMB data backup. Posted: 28 Jan 2013 \| Published: 28 Jan 2013 TOPICS: Backup Software \| Disaster Recovery \| Hybrid clouds \| IT Services \| Private Cloud \| Public Cloud \| SMBs \| VARs

The Cloud's Impact on the Future of IT sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead. Posted: 11 Jun 2012 \| Published: 31 Oct 2011 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Management \| IT Service Management \| IT Services \| Outsourcing

Best Practices for Migrating to a New Service Desk Platform sponsored by Nimsoft, Inc. WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| ITIL

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