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Quality of Service

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Quality of ServiceReports
 
CA Data Center Automation Manager Product Brief: A Tactical Approach to Simplify Service Delivery in the Data Center
sponsored by CA Technologies.
PRODUCT LITERATURE: Learn how automating critical operational processes frees up your IT staff to focus on innovation and strategic initiatives, reduces downtime, improves delivery lead time, and helps conserve valuable data center space and power resources.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

CA Technologies.

Delivering IT as a Service for Virtualized Data Centers
sponsored by Continental Resources
WHITE PAPER: Architecting a successful cloud computing infrastructure can be challenging. The secure cloud architecture offers the best products and features to create a cloud service that can realize the efficiencies of shared infrastructure while still offering the security, flexibility, resilience, and ease of management of a traditional IT deployment.
Posted: 01 Apr 2010 | Published: 01 Apr 2010

Continental Resources

Protecting Your Business: Services and Time Critical Applications in and Cost-effective Way
sponsored by Alcatel-Lucent
WHITE PAPER: Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components.
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Cisco Catalyst 2955 Series Switches
sponsored by Cisco Systems, Inc.
SERVICE LISTING: The Cisco Catalyst 2955 Series is an industrial-grade switch that provides Fast Ethernet and Gigabit Ethernet connectivity for deployment in harsh environments.
Posted: 10 Jul 2008 | Published: 01 Jan 2007

Cisco Systems, Inc.

Considerations for Deploying Mobile WiMAX at Various Frequencies
sponsored by Nortel Networks Corporation
WHITE PAPER: Mobile WiMAX technology is designed to provide high-quality, mobile broadband multimedia services; however, it presents challenges that operators need to consider before deploying their networks.
Posted: 19 Oct 2006 | Published: 01 Oct 2006

Nortel Networks Corporation

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Alcatel 7750 Service Router
sponsored by Alcatel
PRODUCT LITERATURE: The Alcatel 7750 Service Router (SR) is the industry's first service router designed and optimized for the delivery of high-performance carrier data, voice and video services.
Posted: 07 Jul 2006 | Published: 01 Feb 2005

Alcatel

The Importance Of Real-Time Executive Dashboards
sponsored by ASG Software Solutions
WHITE PAPER: In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards.
Posted: 22 Mar 2011 | Published: 21 Mar 2011

ASG Software Solutions

802.11n Demystified Companion Guide
sponsored by Xirrus
WHITE PAPER: This guide provides an overview of 802.11n-including how this new standard will deliver higher performance than existing 802.11a/b/g networks, and what network managers should do to prepare their networks to achieve the highest performance.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Xirrus
 
 
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