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Catalog Management Services White Papers (View All Report Types)
 
A CIO's Guide to Rethinking IT Service Management
sponsored by Cherwell
WHITE PAPER: CIOs and senior IT executives need to adapt the way they approach IT service management in response to their new roles as business strategists. Access this white paper to learn how CIOs are restructuring their ITSM strategies to assist in their new roles as business value drivers, as well as what to look for in a modern ITSM platform.
Posted: 24 Jul 2017 | Published: 24 Jul 2017

Cherwell

Why Service Desk Consolidation is the New Imperative for IT Leaders
sponsored by Cherwell
WHITE PAPER: Many organizations have taken to implementing service desks as needed, leading to widespread IT sprawl. Access this white paper to learn about the challenges CIOs are facing, the business cases for service desk consolidation, and what to look for when evaluating service management tools.
Posted: 24 Jul 2017 | Published: 24 Jul 2017

Cherwell

Failing to Plan is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 15 May 2017 | Published: 15 May 2017

OnBase by Hyland

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Workload and Cloud Advisory and Transformation Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems
 
 
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